Helping move IT onwards and upwards

ramsac supports IT systems for Children’s Country Holidays Fund

Charity outsources maintenance and support of PCs, server, email and donation database

March 31st 2008:
ramsac, a leading IT solutions consultancy, today announced that it has been chosen by the Children’s Country Holidays Fund (CCHF) to manage and maintain all of its IT infrastructure, critical in the day-to-day running of the charity.

ramsac is providing proactive IT support and management for all of CCHF’s IT systems, including regular onsite visits to mange the network, and the provision of strategic planning and budgeting advice, ensuring that the technology continues to meet the charities requirements. Remote technical support is provided via a telephone hotline ensuring that users have access to professional IT support whenever it’s needed, so that IT problems never have a negative impact on the efficient running of the office.

As with all organisations today, IT is critical to the day-to-day running of CCHF. In addition to the servers and PCs installed at its office in Hassocks, West Sussex, the charity maintains two websites (www.childrensholidays.org.uk and www.cchfreunited.org.uk) and a donations database. It also relies heavily on email to communicate with the hundreds of volunteers that help to run the camps and breaks at its activities centre.

“We could not run the charity without our IT systems, yet we do not have the time or expertise to manage them ourselves,” states the Head of Finance at CCHF, Tracy True. “Our Chief Executive had worked with ramsac whilst working at CHASE Hospice Care for Children and recommended them to manage our IT requirements at CCHF.”

“Of course we would always like to have the very latest technology, but funds for our activity centres must always take priority. Put simply, the less money we spend on IT the more children we can invite to our camps and breaks,” explains True. “We must make the most of the technology we have and with ramsac on board we know we can rely on the IT whilst the team goes about continuing its valuable work.”

As one of the oldest charities in the UK, the CCHF exists to give severely disadvantaged children (those who experience poverty, dangerous environments, domestic violence, mental, physical or sexual abuse, bullying, isolation or exclusion from school) from London and surrounding areas a range of holidays and breaks to help improve the quality of their lives, recognise their potential and achieve their personal goals in the safest possible environment.

In 2009 CCHF will celebrate its 125th anniversary since being registered as a charity. During this time it has helped over two and a half million children. However, there are currently 700,000 children living in poverty in London alone and CCHF want to help as many as possible. For more information about CCHF, to make a donation, volunteer, or offer support please visit: www.childrensholidays.org.uk.

About ramsac

Founded in 1991, ramsac offers a ‘menu’ of outsourced stress-free IT services that allows clients to match their individual needs. For some clients it may simply be support at the end of the phone, for others a part-time network manager, for many businesses its help in developing a longer term overall IT strategy. Whatever the requirement clients are guaranteed impartial, jargon-free advice.

This enables those businesses and organisations for which a dedicated in-house IT department may not be practical, to outsource all or part of their IT needs. In return they benefit from properly planned cutting edge IT solutions and support without any of the headaches often associated with managing technology. The end result is that any business can now get top level joined-up grown up IT advice for a fraction of the cost

ramsac is committed to providing excellence in customer service and is proud to maintain a 97% client retention rate. In 2007, the company was named as Surrey SME Business of the Year. ramsac is also an ISO 9001 Quality Approved firm, a Microsoft Gold Certified Partner, a Citrix Silver Partner and an accredited Investor in People.

Editorial Contacts:
Graham Thatcher/Spencer Butt
MCC International
T: 01962 888 100
F: 01962 888 125
E: ramsacpr@mccint.com

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