Godalming, 27th January, 2009 ramsac, a leading IT solutions consultancy, today announced it has achieved Certified Partner status in Dell’s PartnerDirect program. Built on the three main tenets of simplifying IT, reducing complexity, and utilising the advantages offered by the Dell business model, PartnerDirect will create a lasting and mutually beneficial relationship between Dell, ramsac and its clients.
As a Certified Dell Partner specialising in Small Medium Enterprises, ramsac has access to the technology, training and best practices of all Dell Small Medium Enterprises areas, encompassing products and services. As members of Dell’s most experienced partner channel, Certified Partners are able to take advantage of enhanced support, training and development activities to enhance the Dell experience for their clients.
“We have always believed that Dell is a perfect fit for our clients,” said Robert May, Managing Director of ramsac. “The company has consistently developed a product of high quality and continued to innovate and provide first class after-sales service. As Dell build everything to order, we can always provide our clients with the right product specification for their needs, rather than having to take whatever happens to be in the distribution channel on the day we place an order.”
“We believe that we are able to add significant value by working between clients and Dell, assisting in the planning and specification of hardware and managing the order process. Dell’s vision of Simplifying IT fits in perfectly with the way we aim to take the stress and complexity out of IT for our customers.”
PartnerDirect, is designed to provide companies like ramsac with the opportunity to utilise Dell’s managed service expertise while also helping Dell to evolve its culture.
Through PartnerDirect, Dell is formalising existing initiatives to help partners like ramsac increase profitability and deliver greater value and choice to their customers. In December 2007, Dell launched a dedicated partner online community to broaden conversations about how Dell can best meet the needs of its partners and work with them to simplify information technology for their customers.
In turn, ramsac helps organisations to maximise the use of technology, whilst reducing the headache often associated with managing technology in an SME environment. Providing an outsourced IT solution clients are able to turn to ramsac for all elements of IT advice, from long term strategic planning through to a fast response to technical queries from an experienced remote support team.
Organisations interested in Dell’s PartnerDirect program can learn more by visiting www.dell.co.uk/partnerdirect