IT professionals are acutely aware that, central to all IT business network activity, the server is the single most important component of the IT infrastructure. As such, this makes it potentially the biggest single point of network failure. The good news is that modern servers are increasingly robust and rarely fail. The bad news for IT professionals and managers is that when they do, the cost and time loss implications for a business can be horrendous. Worse news still, is the fact it is extremely difficult for even the most experienced business IT team to see failure coming.
Most IT professionals agree that in an ideal world they would wish to carry out a check on your server every 15 minutes or so 24/7/365 to look for warning signals. Those in a line of business that may be subject to hackers or virus attacks want to check those too. Most importantly and in all cases, prevention is always better than cure and any prudent IT man or woman needs to look for the early warning signs and head off disaster before it strikes.
That is why more and more IT professionals and managers are outsourcing their server monitoring to ramsac by using our dedicated ServerGuard provision, in effect, meaning they need never worry about server problems again.
ServerGuard utilises a secure link between mission critical IT business network functions and our own ServerGuard tools which are hosted on a dedicated server at ramsac’s head office. This initiates a complete system scan of your servers every 15 minutes to check, among other things, the following criteria:
Monitoring the system in this way means we can be alerted to exceptional circumstances and potential issues well before things go wrong. In practice this means an alert is displayed to our remote helpdesk team as soon as something untoward happens, which in turn lets us investigate, detect and repair things even before they have come to your notice.
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Our relationship with ramsac means that our IT runs in a smooth, uninterrupted fashion. I find their staff very approachable. They come up with solutions that we would not have thought of, and always have an answer on how we can achieve what we need to. Louise Donnelly
Air Charter Service PLC
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