IT is a demanding and fickle mistress. The business IT landscape is never constant, changes in both hardware and software offers new opportunities in functionality, efficiency and cost saving. The problem is every time a new opportunity is seized yet more opportunities open before you. Just keeping up with what’s new is hard enough, keeping up with what might be next can be almost impossible.
All businesses need to keep a sharp focus on IT – more importantly you have to keep a continual focus on IT planning for business support as every new decision can impact on decisions yet to come. Unless strategic IT planning is a full-time function, it can be easy to ‘lose the plot’. Without such a function it is difficult for business leaders to take an independent and authoritative view.
That is why at ramsac strategic IT planning is a full-time job and we not only have a dedicated future-facing IT resource, we also have an internal forum for sharing views on new developments and their implementation. With a broad and diverse customer base we get to see at first hand what works and the shape of business IT support to come - and businesses of all sizes use that wisdom on an outsourced IT basis.
This gives us a remarkable IT viewpoint on industry developments and a unique appreciation of IT in practice and IT best practice. While we are always happy to share these views with our customers in an informal and anecdotal way we are increasingly being retained by a broad base of customers to adopt a pro-active role in shaping their future IT policy.