If you’re relocating, you need to think about whether you’re going to take your telephone system with you, or whether you’re going to start from scratch. You need to think about the age of your current system, if it’s based on traditional RJ11 telephone cabling then moving the system will usually involve extensive additional cabling work for example.
Although traditional systems are usually highly reliable, there is little redundancy. If there is a failure it will usually take down the entire system.
Considering a new Unified Communications solution
A new unified communications telephone network will utilise the same cabling infrastructure as your computer network, so no additional cabling is required. The PC connects via the telephone, so only one cable run is required per user, rather than two with a traditional system, potentially saving up to £100 per user in cabing costs alone.
A relocation is a great opportunity to improve communications within the business without additional disruption. The new system can be installed and configured in the new office while the old system is still in use, minimising disruption. The money that would have been spent re-locating the old system can be put towards the cost of a new system, which will provide you with a whole host of additional benefits such as:
- Intelligent call handling
- Single telephone number for each member of staff, no need to publish DDI & mobile numbers
- Delivery of voicemail direct to your email
- Presence technology – linking your Outlook calendar to your telephone status
- Direct dialling from your customer database
- Caller ID from your existing customer database
- Simple home worker solutions