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Operations Executive (12 Months Maternity Cover Initially)

You will help our busy operations team ensure the successful delivery of client project & orders

About ramsac

Why your job is important to us.

ramsac is about being professional and friendly. We work at the heart of our clients’ organisations, providing premium IT support and services. Our Operations Team is at the heart of the business – it’s the engine room that ensures customers get the service they need, that projects happen on time, that suppliers are well managed and that all our work follows good process. You will look after administrative duties, coordinate diaries, assist with sales and order management and ensure that office policies and procedures are kept up to date, whilst assisting the Head of Operations and other members of the team when required. To our clients, you are ramsac!

Positively brilliant

You will work in a busy office environment, which is constantly changing and evolving to deliver the best possible service to our clients.

On a day to day basis you may be involved in:

  • Responding to requests from clients and producing accurate quotes for new orders
  • Ensuring that quotes for product and service renewals are produced and ordered in good time
  • Compiling information from within the Connectwise System to aid the production of budget plans for clients
  • Placing orders using a panel of approved suppliers
  • Ensuring clients are kept up to date with the progress of delivery schedules & projects
  • Planning schedules of onsite work and ensuring consultants are properly briefed ahead of visits
  • Administering customer contracts and ensuring that we deliver on our commitments
  • Helping to keep customer projects on track
  • Providing support to the Commercial Team
  • Co-ordinating work with other ramsac teams

About you

Inspire us

We want to be known as the most ‘can do’ well-polished and caring IT supplier in the South East. Our staff are proud to say ‘I am ramsac’ their personal values are all a reflection of the core ramsac beliefs, which is all about going the extra mile and being genuinely concerned about providing clients with the very best, most attentive and highest quality service. Are you ramsac enough to be a part of this very special team?

What’s really important to us

  • Your ability to work as part of a team and to be able to make your own decisions
  • Your ability to be self-motivated and highly organised
  • A willingness to work hard and to be focussed on getting the job done
  • A beady eye when it comes to details
  • A good understanding of Microsoft Office
  • The ability to remain calm, positive, warm and friendly when dealing with clients and to make them feel that they are the most important person on the planet!
  • A positive ‘can do’ attitude

The icing on the cake

  • Project coordination skills
  • Sales admin experience
  • CRM experience

If you are interested in joining the ramsac family please get in touch

Apply now
Registration No. 26980136
Terms and Conditions | Privacy Notice
11:29 22 May 20
Changing IT support providers, like changing lawyers, is not a decision any business takes lightly or frequently. The decision is fraught with numerous questions such as whether the new team will understand my business needs, will it cause teething problems, and more importantly, will the reality match the sales pitch! We took that decision to move to Ramsac in January after ten years with another provider and we have not regretted that choice for a moment. Ramsac are simply great! From the get go we have been very well supported from the front line very helpful telephone support team right up to our relationship manager. We feel that the Ramsac team are very much an integral part of us . What however has driven us to write this review is the fabulous support we have received following a cyber attack this week. Something no business wants to happen but is increasingly a sad factor of modern cyber life. The Ramsac cyber support team were superb and really gave us first class support and guidance through what was frankly a horrible experience. Thank you Dan! Denise Herrington
The HR Services Partnership
The HR Services Partnership
17:59 16 Jan 20
We have worked with Ramsac since 2015. They offer a truly winning formula. We have been delighted by their support at all three levels: our network consultant (Colin) understands our set up and is great when we need to upgrade our infrastructure; we have ready access to our account manager who has been great with supporting our growth; and the helpdesk is always so patient for the day-to-day glitches. Very professional and supportive – thank you team ramsac!
Zoe Brooks
Zoe Brooks
13:02 16 Jan 20
Sam on the support desk is extremely knowledgeable and helpful. Every time I have rung with an issue and she has helped the problem has always been rectified smoothly and quickly!
Sarah-Jane Calloway
Sarah-Jane Calloway
16:02 06 Jan 20
Ed spent two days with us following an office reshuffle. He worked to a very high standard and was very helpful, courteous and happy to sort out anything we asked of him!
Luke Hoey
Luke Hoey
14:20 07 Nov 19
Always very helpful and will work hard to resolve any issues you have.
Richard Renson
Richard Renson
16:54 10 Dec 18
Great, helpful IT Kings and Queens
Andrew Worth
Andrew Worth
12:37 30 Aug 18
fine bunch
Colin Warner
Colin Warner
08:46 06 Dec 17
Excellent managed service provider.
Selom B
Selom B
11:58 10 Dec 16
First Class!! Responsive, knowledgeable, professional and very easy to work with - Ramsac have been a fantastic strategic IT partner for the last few years and I'm sure will continue to be for many years going forward. I would highly recommend them!
Ian Windle - Inspiring Leadership
Ian Windle - Inspiring Leadership
08:53 04 Jul 16
Great IT business, with a powerful management team. Could not recommend them more highly.
Patrick O'Luanaigh
Patrick O'Luanaigh
10:55 01 Jul 16
A truly fantastic IT support company - I can't speak highly enough about them.
Sarah Whitemore
Sarah Whitemore
11:59 20 Jun 16
I have known Dan May and Ramsac for 5 or 6 years now. Dan is such a great guy and really helpful with strategic advice and input on all things IT. He's so approachable and doesn't baffle you with IT jargon. If you are looking to outsource your IT or you have a problem you need help with Dan is definitely the one to ask.
Jonathan Richards
Jonathan Richards
12:14 31 May 16
I've worked with Ramsac for many years and whole heartedly recommend their services. They are always professional, approachable and have the rare skill of making IT understandable. Their can do attitude leaves you feeling that you are in safe hands.
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