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Project Manager

You will have overall control and responsibility for managing and delivering all projects.

About ramsac

Why your job is important to us.

We are “at the heart of IT” for all our customers, providing them with round the clock reassurance that their IT is safe, resilient and in good health. Delivering high quality, smoothly run projects is a key priority for us so, we are always looking to increase our internal efficiencies and improve client communications to ensure that every client is left feeling positive about any project that we deliver.

As project manager you will act as the client’s primary contact, ensuring all commitments are met and that the client feels well informed about any changes taking place. You will oversee budgets and scheduling requirements and work with your ramsac colleagues to deliver clear communication both internally and externally throughout the project process.

Leading the way! 

Primarily based in our Godalming office, you will:

  • Manage a varied portfolio of client projects for organisations in the SME sector, often running several projects at any one time
  • Review existing project processes and make recommendations to streamline our operations and improve the client experience
  • Oversee scheduling and resource allocation (internally & with third parties) to ensure projects are brought in on time and on budget
  • Drive the ramsac ethos of exacting standards through well-managed projects
  • Fully own the project process from start to finish, ensuring that internal resources are aligned, all deliverables are met, documentation is accurate, and a high standard of communication is maintained
  • Attend meetings (internally & on-site) as required to ensure projects remain on track
  • Manage any project delays/issues/changes in scope ensuring that all involved
  • Understand the next steps/costs and communicate agreed details back to the internal teams
  • Communicate project process and status updates, both internally and with key stakeholders regularly through Microsoft Teams and ConnectWise Manage
  • Gather client feedback at the end of all projects

About you

Inspire us!

We want to be known as the most ‘can do’ well-polished and caring IT supplier in the South East. To do that, we only want to work with the best. Our staff are proud to say ‘I am ramsac’ – their personal values are all a reflection of the core ramsac beliefs, which is all about going the extra mile and being genuinely concerned about providing clients with the very best, most attentive and highest quality service. Are you ramsac enough to be part of this very special team?

What is really important to us

  • Experience of managing IT projects, ideally within the SME sector
  • Experience in implementing or changing internal project processes
  • The ability to be self-motivated and highly organised
  • The ability to motivate and enthuse your team colleagues
  • The ability to initiate and implement great ideas
  • A beady eye when it comes to details
  • The ability to see the bigger picture, working as part of a cohesive team to drive company growth and strategy
  • A desire to develop your own skillset at any given opportunity
  • The ability to remain calm and to make clients feel that they are the most important person on the planet!

 

The icing on the cake

  • Knowledge of ConnectWise & Microsoft Teams
  • Experience in a multi-client environment
  • Experience in a previous technical role

Benefits:

Training, Life Insurance,  Pension, Private Medical, Denplan, Critical Illness Insurance, Cycle to Work Scheme, Free Parking

 

If you are interested in joining the ramsac family please get in touch

Apply now
Registration No. 26980136
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