Contact Support

If you are an existing client to get support call us on:

+44 (0)1483 412 042


Login to the portal

Support portal

If you've been given a 6-digit support code

click here

Not an existing customer?

Contact us

How to Think Like A Cybercriminal

No business is too small to be the target of a cybercriminal. With an estimated 65,000 attempted attacks happening in the UK every day, on small businesses alone, it’s never been more important to find new and effective methods for tackling cybercrime. One such method is to try to think like a cybercriminal. By better understanding a cybercriminal’s motives and techniques, it becomes easier to pre-empt and prepare for an attack.

What are a cybercriminal’s motives?

Cybercriminals’ motives are almost always to obtain sensitive data to use for financial gain. Sensitive data refers to the following personal information:

  • Full name
  • Date of birth
  • Address
  • Phone number
  • Bank details
  • Answers to secret questions (Mother’s maiden name, etc)
  • Place of work

The methods with which a cybercriminal uses such information to their advantage can differ.

Selling personal information on the dark web

Some small scale cybercriminals will seek to obtain an individual’s personal details to then sell on the dark web. The buyer of this information will then most likely use it to commit fraudulent activity.

Using personal details to access an individual’s funds

If a cybercriminal is able to obtain a person’s sensitive data, it is often possible to access their bank accounts. This means that the criminal can make any desired payments, such as online purchases, moving money into an alternative bank account, or deposits on larger items such as a holiday or car.

Stealing data and asking for a ransom payment

Instead of directly seeking access to a person’s money, some cybercriminals look to steal personal data in order to ask the owner of that data for ransom. This type of cybercrime is more common among businesses than individuals because a business is more likely to pay a large price in order to protect the data of their employees or customers.

The loss of such data can be hugely detrimental to a business because it means their existing stakeholders will lose trust, and potential new customers will be put off. Learn more about preventing ransomware attacks.

Non-financial cybercriminal motives

While most types of cybercriminals want to obtain monetary funds, there are a few who have other, more personal motives.


Cybercriminals are sometimes motivated by arrogance; they consider successfully hacking an individual or business as a trophy to be bragged about. This is most likely to be the case for small-scale criminals who are often operating on the dark web. They communicate with other cybercriminals and talk of their ‘accomplishments’ in acquiring information or access to funds.

Political motives

Another type of cybercriminal has political motivations. These people seek to cause financial or reputational harm to a government or political group for the purpose of sabotaging their regime or campaign. Such criminals work on a larger scale as part of an organised cybercrime operation.

Types of cybercriminals

There are all kinds of levels of cybercriminals, from small scale individuals to bigger organised cybercrime groups. They can be somewhat separated into the kind of activity they carry out.

Identity theft

The goal of some cybercriminals is to access other people’s personal details in order to impersonate them and commit fraudulent activities. This could be anything from applying for loans to online gambling and other purchases.

Often, a victim of identity theft is unaware of the attack until they notice missing funds or they receive unexpected communication such as from a loan provider. This is because the cybercriminal has been able to obtain personal information without being detected, simply by hacking into a person’s online accounts. Those with weak passwords are likely to find that they are more vulnerable to hacking, and when there was less encryption on banking apps, for example, it was easier for a cybercriminal to gain access.


One of the most common types of cybercriminal is a phisher scammer. These people create false communication from a seemingly trustworthy source, such as a bank or government organisation, in order to trick people into offering up their personal details. Methods of phishing can be via email, text message (known as smishing – SMS phishing), or a copycat website.

Many cybercriminals are extremely skilled at replicating genuine communications, and so it’s not difficult to fall victim to such a scam. The best advice is to be doubtful of unexpected communication and be on the lookout for spelling mistakes and other errors. Find out more about how to spot a phishing email.


This is a more long-term approach to cybercrime, and therefore perhaps slightly less common. It involves a cybercriminal stalking an individual’s or business’ online activity over a substantial period of time, to obtain personal information, bribe them, or commit slanderous activity. This is generally done through social media platforms and malware, which can track computer activity with minimal detection.

Such cybercrime can be extremely harmful to businesses. An internet stalker can use the information they find to cause emotional distress to their victim, reveal damaging information about the company or its employees, or steal data for blackmail.

Digital Terrorism

At the larger end of the cybercriminal-scale, are those who use techniques to commit digital terrorism. This kind of organised cybercrime involves attacking governments or political groups. The perpetrators work to obtain data, or even corrupt computer systems and networks for bribery or to expose information.

The overall goal of this type of cybercrime is to cause harm to countries, governments, or political groups in the form of a digital attack. The motivations could be to do with opposing politics within the same country, or hostile relationships with another country.


To lower the likelihood of an attack, it’s useful to think like a cybercriminal. If you can understand the various types of digital crimes and cyber criminals’ motives, you can better understand how your data could be accessed, and what measures you need to put in place to stop this from happening. One of the most effective defences against all types of cybercrime is a human firewall; that is, knowledge and understanding on the part of the device-users. Discover how secure your human firewall is, and what you can do to improve it.



Receive our FREE bespoke IT health assessment

Registration No. 26980136
Terms and Conditions | Privacy Notice
11:29 22 May 20
Changing IT support providers, like changing lawyers, is not a decision any business takes lightly or frequently. The decision is fraught with numerous questions such as whether the new team will understand my business needs, will it cause teething problems, and more importantly, will the reality match the sales pitch! We took that decision to move to Ramsac in January after ten years with another provider and we have not regretted that choice for a moment. Ramsac are simply great! From the get go we have been very well supported from the front line very helpful telephone support team right up to our relationship manager. We feel that the Ramsac team are very much an integral part of us . What however has driven us to write this review is the fabulous support we have received following a cyber attack this week. Something no business wants to happen but is increasingly a sad factor of modern cyber life. The Ramsac cyber support team were superb and really gave us first class support and guidance through what was frankly a horrible experience. Thank you Dan! Denise Herrington
The HR Services Partnership
The HR Services Partnership
17:59 16 Jan 20
We have worked with Ramsac since 2015. They offer a truly winning formula. We have been delighted by their support at all three levels: our network consultant (Colin) understands our set up and is great when we need to upgrade our infrastructure; we have ready access to our account manager who has been great with supporting our growth; and the helpdesk is always so patient for the day-to-day glitches. Very professional and supportive – thank you team ramsac!
Zoe Brooks
Zoe Brooks
13:02 16 Jan 20
Sam on the support desk is extremely knowledgeable and helpful. Every time I have rung with an issue and she has helped the problem has always been rectified smoothly and quickly!
Sarah-Jane Calloway
Sarah-Jane Calloway
16:02 06 Jan 20
Ed spent two days with us following an office reshuffle. He worked to a very high standard and was very helpful, courteous and happy to sort out anything we asked of him!
Luke Hoey
Luke Hoey
14:20 07 Nov 19
Always very helpful and will work hard to resolve any issues you have.
Richard Renson
Richard Renson
16:54 10 Dec 18
Great, helpful IT Kings and Queens
Andrew Worth
Andrew Worth
12:37 30 Aug 18
fine bunch
Colin Warner
Colin Warner
08:46 06 Dec 17
Excellent managed service provider.
Selom B
Selom B
11:58 10 Dec 16
First Class!! Responsive, knowledgeable, professional and very easy to work with - Ramsac have been a fantastic strategic IT partner for the last few years and I'm sure will continue to be for many years going forward. I would highly recommend them!
Ian Windle - Inspiring Leadership
Ian Windle - Inspiring Leadership
08:53 04 Jul 16
Great IT business, with a powerful management team. Could not recommend them more highly.
Patrick O'Luanaigh
Patrick O'Luanaigh
10:55 01 Jul 16
A truly fantastic IT support company - I can't speak highly enough about them.
Sarah Whitemore
Sarah Whitemore
11:59 20 Jun 16
I have known Dan May and Ramsac for 5 or 6 years now. Dan is such a great guy and really helpful with strategic advice and input on all things IT. He's so approachable and doesn't baffle you with IT jargon. If you are looking to outsource your IT or you have a problem you need help with Dan is definitely the one to ask.
Jonathan Richards
Jonathan Richards
12:14 31 May 16
I've worked with Ramsac for many years and whole heartedly recommend their services. They are always professional, approachable and have the rare skill of making IT understandable. Their can do attitude leaves you feeling that you are in safe hands.
See All Reviews
© 2021 ramsac. All rights reserved.