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ramsac ltd – IT Support & Managed Services

5.0

GBH Law

11:29 22 May 20

Changing IT support providers, like changing lawyers, is not a decision any business takes lightly or frequently. The decision is fraught with numerous questions such as whether the new team will understand my business needs, will it cause teething problems, and more importantly, will the reality match the sales pitch! We took that decision to move to Ramsac in January after ten years with another provider and we have not regretted that choice for a moment. Ramsac are simply great! From the get go we have been very well supported from the front line very helpful telephone support team right up to our relationship manager. We feel that the Ramsac team are very much an integral part of us . What however has driven us to write this review is the fabulous support we have received following a cyber attack this week. Something no business wants to happen but is increasingly a sad factor of modern cyber life. The Ramsac cyber support team were superb and really gave us first class support and guidance through what was frankly a horrible experience. Thank you Dan! Denise Herrington

The HR Services Partnership

17:59 16 Jan 20

We have worked with Ramsac since 2015. They offer a truly winning formula. We have been delighted by their support at all three levels: our network consultant (Colin) understands our set up and is great when we need to upgrade our infrastructure; we have ready access to our account manager who has been great with supporting our growth; and the helpdesk is always so patient for the day-to-day glitches. Very professional and supportive – thank you team ramsac!

Zoe Brooks

13:02 16 Jan 20

Sam on the support desk is extremely knowledgeable and helpful. Every time I have rung with an issue and she has helped the problem has always been rectified smoothly and quickly!

Sarah-Jane Calloway

16:02 06 Jan 20

Ed spent two days with us following an office reshuffle. He worked to a very high standard and was very helpful, courteous and happy to sort out anything we asked of him!

Luke Hoey

14:20 07 Nov 19

Always very helpful and will work hard to resolve any issues you have.

Richard Renson

16:54 10 Dec 18

Great, helpful IT Kings and Queens

Andrew Worth

12:37 30 Aug 18

fine bunch

Colin Warner

08:46 06 Dec 17

Excellent managed service provider.

Selom B

11:58 10 Dec 16

First Class!! Responsive, knowledgeable, professional and very easy to work with - Ramsac have been a fantastic strategic IT partner for the last few years and I'm sure will continue to be for many years going forward. I would highly recommend them!

Ian Windle - Inspiring Leadership

08:53 04 Jul 16

Great IT business, with a powerful management team. Could not recommend them more highly.

Patrick O'Luanaigh

10:55 01 Jul 16

A truly fantastic IT support company - I can't speak highly enough about them.

Sarah Whitemore

11:59 20 Jun 16

I have known Dan May and Ramsac for 5 or 6 years now. Dan is such a great guy and really helpful with strategic advice and input on all things IT. He's so approachable and doesn't baffle you with IT jargon. If you are looking to outsource your IT or you have a problem you need help with Dan is definitely the one to ask.

Jonathan Richards

12:14 31 May 16

I've worked with Ramsac for many years and whole heartedly recommend their services. They are always professional, approachable and have the rare skill of making IT understandable. Their can do attitude leaves you feeling that you are in safe hands.

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