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Reducing the risk and impact of a cyberattack

Unfortunately, it has become the norm to be a cyberattack victim. Sophos recently conducted an independent survey of 3,100 IT managers across the globe, they discovered more than two-thirds (68%) of organisations say they were hit by a cyberattack in the last year. To add insult to injury, the average number of incidents experienced by organisations that fell victim to a cyberattack was two, with 10% of organisations surveyed reporting four or more cyberattacks in the last year. This suggests that many organisations have ongoing weaknesses in their defences that are exploitable.


How quickly can you spot a cyberattack?

Time is of the essence during a cyberattack, from spotting the breach to reacting to it, to mitigating damage; the faster an organisation can react the better the outcome. In the Sophos survey, organisations were asked how long it took to discover the most significant cyberattack they had suffered in the last year. For those that knew the answer, the average was 13 hours. Clearly 13 hours is a huge amount of time for a hacker to have uninterrupted access to your systems and data. In this amount of time, a cybercriminal can wreak significant damage, including ex-filtrating sensitive data, stealing credentials, installing money-stealing Trojans, installing ransomware, and more.


Mind the gap

Another issue raised by the survey, was often organisations can’t plug gaps in their security as they can’t identify the gaps in the first place, 25% of SME’s said that they are unaware of how the most significant cyberattack to hit their organisation got in. This explains why organisations are suffering from repeated attacks and they don’t always close security gaps after an attack as they are unaware, they exist!


Virus detection has never been more important

Antivirus (AV) is a product that should not be skimped on. You really do get what you pay for, and IT managers looking to score brownie points with the FD, might be tempted to run for the cheapest product on the market. But not all AV products were created equally! A commercial grade product will:

1. Stop known threats
The historic function of AV solutions is to detect, stop or quarantine a known threat to a system. Referring to existing signatures (think digital stereotypes) your antivirus will identify files that match a certain profile. This is why it is really important to keep your AV up to date, so that the latest known threats are identified as soon as possible.

2. Stop unknown threats
Using an advanced form of machine learning, deep learning technology enables the detection and removal of advanced malware, even if it has never been seen before. A deep learning malware detection engine examines the “DNA” of a file and compares it to the known universe of malware to detect threats that otherwise may go undetected.

3. Block ransomware
Ransomware is a specific type of malware, which encrypts a user’s or an organisation’s files, and then demands a significant ransom in order to decrypt the files. It works quite differently to a typical virus and the trojan code is often not spotted by traditional Antivirus products. A commercial grade solution should detect not just a virus, but also suspicious behaviour. In the case of ransomware, the AV solution should detect that files are starting to be encrypted, should stop the process, and ask the user to intervene and confirm this was a genuine action, with the ability to reverse the changes if it was indeed malicious.

4. Deny attackers
Exploit techniques, that take advantage of a software vulnerability or security flaw is one of the most common tools used by attackers to compromise an organisation. A commercial grade AV solution blocks these exploit techniques to stop these attacks before they can even begin.

5. Internet Filtering
With more and more users working outside of the protection of their main office and network, modern commercial AV solutions can now also protect your users from malicious code contained in adverts and webpages too. By scanning the internet traffic that is being sent from and received by external websites, as well as the files on your system, you can prevent malicious code being downloaded on to your computer and prevent sensitive information from leaving it too.

Contact us for more information on cybersecurity

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11:29 22 May 20
Changing IT support providers, like changing lawyers, is not a decision any business takes lightly or frequently. The decision is fraught with numerous questions such as whether the new team will understand my business needs, will it cause teething problems, and more importantly, will the reality match the sales pitch! We took that decision to move to Ramsac in January after ten years with another provider and we have not regretted that choice for a moment. Ramsac are simply great! From the get go we have been very well supported from the front line very helpful telephone support team right up to our relationship manager. We feel that the Ramsac team are very much an integral part of us . What however has driven us to write this review is the fabulous support we have received following a cyber attack this week. Something no business wants to happen but is increasingly a sad factor of modern cyber life. The Ramsac cyber support team were superb and really gave us first class support and guidance through what was frankly a horrible experience. Thank you Dan! Denise Herrington
The HR Services Partnership
The HR Services Partnership
17:59 16 Jan 20
We have worked with Ramsac since 2015. They offer a truly winning formula. We have been delighted by their support at all three levels: our network consultant (Colin) understands our set up and is great when we need to upgrade our infrastructure; we have ready access to our account manager who has been great with supporting our growth; and the helpdesk is always so patient for the day-to-day glitches. Very professional and supportive – thank you team ramsac!
Zoe Brooks
Zoe Brooks
13:02 16 Jan 20
Sam on the support desk is extremely knowledgeable and helpful. Every time I have rung with an issue and she has helped the problem has always been rectified smoothly and quickly!
Sarah-Jane Calloway
Sarah-Jane Calloway
16:02 06 Jan 20
Ed spent two days with us following an office reshuffle. He worked to a very high standard and was very helpful, courteous and happy to sort out anything we asked of him!
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Richard Renson
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Great, helpful IT Kings and Queens
Andrew Worth
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12:37 30 Aug 18
fine bunch
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08:46 06 Dec 17
Excellent managed service provider.
Selom B
Selom B
11:58 10 Dec 16
First Class!! Responsive, knowledgeable, professional and very easy to work with - Ramsac have been a fantastic strategic IT partner for the last few years and I'm sure will continue to be for many years going forward. I would highly recommend them!
Ian Windle - Inspiring Leadership
Ian Windle - Inspiring Leadership
08:53 04 Jul 16
Great IT business, with a powerful management team. Could not recommend them more highly.
Patrick O'Luanaigh
Patrick O'Luanaigh
10:55 01 Jul 16
A truly fantastic IT support company - I can't speak highly enough about them.
Sarah Whitemore
Sarah Whitemore
11:59 20 Jun 16
I have known Dan May and Ramsac for 5 or 6 years now. Dan is such a great guy and really helpful with strategic advice and input on all things IT. He's so approachable and doesn't baffle you with IT jargon. If you are looking to outsource your IT or you have a problem you need help with Dan is definitely the one to ask.
Jonathan Richards
Jonathan Richards
12:14 31 May 16
I've worked with Ramsac for many years and whole heartedly recommend their services. They are always professional, approachable and have the rare skill of making IT understandable. Their can do attitude leaves you feeling that you are in safe hands.
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