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Video: How to Use Microsoft Teams for Video Calling and Chats + Transcript

With more people now working remotely, we recognise that many people are looking to make use of Microsoft Teams in new waysespecially for connecting, messaging and calling other colleagues.  

In this short vlog, Dan May demonstrates: 

  • How to use Microsoft Teams for video calls with colleagues 
  • How to use Microsoft Teams to have online chat sessions with colleagues 
  • Other helpful features from within a video call, including sharing content and configurable backgrounds.  

This is a short vlog looking at how Teams can be used for calls and chats, but there is plenty more this technology can do in terms of collaboration. Microsoft Teams is changing the way groups collaborate and work together. As well as providing great remote working tools such as instant messaging and video conferencing, it’s also changing the way people can come together with others, both inside and outside of your organisation, to share documents in real-time, plan projects and work plans, run meetings and share resources. There is a more in-depth vlog which looks at the structure of Teams itself, which is available here 

How to video call on Microsoft Teams – starting a call

  1. Open up your Microsoft Teams application and familiarise yourself with the activity pane. From within here, you can see your teams or groups, any recent activity, and find colleagues to chat with 
  2. Hover over the icon at the top left of the screen, which looks like a notebook and pen.  
  3. Clicking on this icon will create a new chat window. From here, you can start a new private or a group chat, which works like a messenger app.  
  4. Within your chat room, you have the option to either send messages, video call or simply phone call. These icons are displayed in the top right of the screen. The first icon is the video call feature on Microsoft Teams.  

Tip: the green tick next to your profile means that you’re currently online and available.  

How to use video call on Teams – tips & FAQs  

How many people can I call or message at one time?  

In our video, we demonstrate how teams can be used to call multiple colleagues at once. From within your messenger window, you can invite and call up to 100 participants from around the business, or even choose to include guests.  

Can I share my screen while I’m on video call?  

Yes, a host or a participant can share their screen with others on the call. This function is available from within the option box that appears at the centre of your screen during a video call (hovering over the buttons will reveal each feature). 

The “share” option allows users to share their desktop, or a specific window or application they have open. This gives you full control of what part of your screen is shared during video calls.  

To end the screen share at any point, simply reopen Microsoft Teams and toggle the “share” button to return to a video call.  

Can guests have access to video calls?  

Whilst external or guest access is turned off by default, users can change the settings for their calls to allow those from outside their organisations to appear on video calls too. For more information on this feature, read our article on guest access for video calling those outside of your business.  

What can I do about my background on a video call?   

When using Microsoft Teams for video calls, users can enjoy flexibility with their backgrounds. These can be configured in a number of ways.  

  1. When you join or host a video call in Teams, it will prompt camera actions. You can adjust whether or not your camera is active. If not, participants will see your profile image instead.  
  2. You can use “more actions” to create a background blur 
  3. Alternatively, if you want to configure your background image, visit our step-by-step guide to learn how.  

These background options help users control their level of privacy when using the video call function on Microsoft Teams, which can be especially helpful for those working remotely or away from the office.  

Is Microsoft Teams chat private?  

From within the messenger pane, you can confidently chat with other colleagues in private. This is not accessible from outside the app, or by other users.  

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11:29 22 May 20
Changing IT support providers, like changing lawyers, is not a decision any business takes lightly or frequently. The decision is fraught with numerous questions such as whether the new team will understand my business needs, will it cause teething problems, and more importantly, will the reality match the sales pitch! We took that decision to move to Ramsac in January after ten years with another provider and we have not regretted that choice for a moment. Ramsac are simply great! From the get go we have been very well supported from the front line very helpful telephone support team right up to our relationship manager. We feel that the Ramsac team are very much an integral part of us . What however has driven us to write this review is the fabulous support we have received following a cyber attack this week. Something no business wants to happen but is increasingly a sad factor of modern cyber life. The Ramsac cyber support team were superb and really gave us first class support and guidance through what was frankly a horrible experience. Thank you Dan! Denise Herrington
The HR Services Partnership
The HR Services Partnership
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We have worked with Ramsac since 2015. They offer a truly winning formula. We have been delighted by their support at all three levels: our network consultant (Colin) understands our set up and is great when we need to upgrade our infrastructure; we have ready access to our account manager who has been great with supporting our growth; and the helpdesk is always so patient for the day-to-day glitches. Very professional and supportive – thank you team ramsac!
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Zoe Brooks
13:02 16 Jan 20
Sam on the support desk is extremely knowledgeable and helpful. Every time I have rung with an issue and she has helped the problem has always been rectified smoothly and quickly!
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Sarah-Jane Calloway
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Ed spent two days with us following an office reshuffle. He worked to a very high standard and was very helpful, courteous and happy to sort out anything we asked of him!
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Great, helpful IT Kings and Queens
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12:37 30 Aug 18
fine bunch
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Excellent managed service provider.
Selom B
Selom B
11:58 10 Dec 16
First Class!! Responsive, knowledgeable, professional and very easy to work with - Ramsac have been a fantastic strategic IT partner for the last few years and I'm sure will continue to be for many years going forward. I would highly recommend them!
Ian Windle - Inspiring Leadership
Ian Windle - Inspiring Leadership
08:53 04 Jul 16
Great IT business, with a powerful management team. Could not recommend them more highly.
Patrick O'Luanaigh
Patrick O'Luanaigh
10:55 01 Jul 16
A truly fantastic IT support company - I can't speak highly enough about them.
Sarah Whitemore
Sarah Whitemore
11:59 20 Jun 16
I have known Dan May and Ramsac for 5 or 6 years now. Dan is such a great guy and really helpful with strategic advice and input on all things IT. He's so approachable and doesn't baffle you with IT jargon. If you are looking to outsource your IT or you have a problem you need help with Dan is definitely the one to ask.
Jonathan Richards
Jonathan Richards
12:14 31 May 16
I've worked with Ramsac for many years and whole heartedly recommend their services. They are always professional, approachable and have the rare skill of making IT understandable. Their can do attitude leaves you feeling that you are in safe hands.
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