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Our values

After nearly 30 years in business, it remains a true privilege to help organisations build an IT strategy that drives their business. We have developed strong values that reflect that privilege and our commitment to the companies we serve.

How can we help you?

Culture and values are not just buzzwords for ramsac. Whether you’re speaking to your relationship manager, your technical lead, your remote support team or raising a query with our operations and finance team, you will receive exceptional service that reflects our core culture.

We strive to always perform at the top of our game, always work to uphold and advance your IT strategy, and always give the best advice we possibly can – absolutely impartial and never just what we believe you want to hear.

reliable

Reliable

We provide consistently excellent service and communication. We always deliver on our promises.

approachable

Approachable

We are friendly and easy to talk to, using language that is easily understood. We help others willingly.

motivated

Motivated

We are enthusiastic, willing and determined to achieve success, both personally and professionally.

skilful

Skilful

We are well trained and knowledgeable – masters of our trade.

adaptable

Adaptable

We work with the utmost flexibility to meet our customers’ needs. We are never constrained by policy or procedure.

committed

Committed

We are loyal and willing to give over our time and energy. We always look for ways to go the extra mile for our customers.

IT careers

Our culture

As we’ve grown over the years, it’s been vital to ensure that all new members of the ramsac family properly understand and become a part of our culture. Our culture book provides an insight into how we work to any new employee, prospective employee, client, or partner.

"Take me to the cauliflower" - A customer service parable

ramsac has a specific approach to customer service and our fundamental focus is on always making IT simple for our customers. “Take me to the cauliflower” has become a phrase that both embodies what we do, and also allows anyone to challenge another colleague if they think they could be doing more.

In this video Robert May, managing director at ramsac explains the concept of “Take me to the cauliflower” at the canalys channel forum in Venice.

How can we help you?

We’d love to talk to you about your specific IT needs, and we’d be happy to offer a no obligation assessment of your current IT set up. Whether you are at a point of organisational change, unsure about security, or just want to sanity check your current IT arrangements, we’re here to help.

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