Education IT Support

Independent and practical IT support for schools

Schools need support that protects their students, while allowing for excellence in teaching and support delivery. At ramsac, we are proud to deliver independent, practical advice and best-practice IT support solutions to independent schools and colleges.

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    IT support for education

    It’s vital that schools get the IT support they need as education becomes increasingly digitised. Schools rely on IT infrastructure in a range of ways, from payrolling faculty to lesson planning and teaching. IT support for schools will sustain all the software and hardware necessary for these functions

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    How ramsac can support your education facility

    In modern day academia, the provision of dependable IT and dedicated technical support has become crucial to learning. The average education institution operates a vast array of networked computers, tablets and managed mobile devices, and with that number growing every year, planning for the future can prove a difficult enterprise.

    Today, schools and colleges are rightly demanding the same level of IT infrastructure, planning and support as any mid-sized business. This demand, alongside the education sector’s unique logistical requirements, means it can be a challenge to find the right IT solutions provider.

    School IT services you can trust

    ramsac is an independent technology firm, working with a diverse range of IT cloud, hardware and software partners. We are ideally placed to give independent, practical advice and support in the following areas:

    • Networking and infrastructure
    • Compliance with good practice including keeping children safe in education (KCSIE)
    • Hardware, software and licensing
    • Technical Support for Education institutions
    • Consultancy and technicians to support and deliver IT projects
    • On-going network management
    • Wireless solutions & mobile device management

    Managed IT support

    Schools need exceptional support to enable their teaching to continue at a high level. Our managed IT support gives the support you need, whether you need us to take care of your entire IT operation, or fill a specific skills gap, we can tailor our solution to fit your needs.

    Projects & consultancy

    Project management for large IT operational change.

    Cybersecurity

    Protect your school and students.

    Office 365

    Cloud-based storage to enable remote learning and easy access across schools.

    Cloud technology

    Remote storage & IT operations.

    Benefits of using ramsac for your school’s IT

    ramsac has years of experience working with schools of all sizes. With a unique perspective into the working of schools, we are able to skilfully assist with your IT, providing expert information to ensure that all pupils and staff alike have the access they need.

    • Frees up time to focus on providing education
    • Full management of your IT estate
    • Streamline IT across your school
    • Fills any skills gap in your education facility
    • Enables remote learning and flexible access
    • Out of school hours support to ensure learning isn’t disrupted
    Education IT Support

    Why choose ramsac for your education facility?

    We understand the unique challenges of IT in the education sector. Not only is it imperative to keep children safe, but the reliance on IT is also crucial to aid students’ learning. This means you need fast, responsive technical support at all times.

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    Flexible

    We understand your school or college has individual IT needs and requirements, that’s why we tailor our services to suit institutions of all sizes.

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    Experienced

    We have almost 30 years’ experience delivering flexible IT support solutions to small-mid-sized organisations, many of which are in the education sector.

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    Ongoing Support

    When it comes to schools’ and colleges’ IT infrastructure, scalability is key. That’s why we work closely with you to understand your evolving needs.

    “The professionalism, expertise and commitment we have enjoyed from ramsac since day one cannot be faulted. They help us to make the right decisions for the school and our pupils. Today our ICT is planned, efficient and an integral part of Manor House School’s operations.”

    Val Allcott, Administration Manager, Manor House School

    IT support services tailored to your education institution

    ramsac understand that IT requirements can vary considerably between academic institutions. That’s why we deliver outsourced IT support and consultancy to all sizes of organisation.

    Fully Managed IT

    For smaller education institutes, we can oversee your entire IT function with fully managed IT, which allows us to provide you with friendly, dependable support 24/7.

    With your own dedicated IT manager, we are always by your side, monitoring and reporting on critical systems all day, every day, ensuring your machines and network are backed up and secure. Always working with the future in mind, we will make recommendations and prioritise key areas to make sure your school’s IT is continually resilient and in good shape.

    Support for In-House IT

    We understand that larger schools and colleges will have their own IT provision in-house, that’s why we can work alongside you when you need us. We will troubleshoot any problems and provide advice and support during any infrastructure changes.

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    Customer
    Satisfaction Survey

    All our clients are invited to provide a quick rating of satisfaction when we close a Support request for them. Find out what they had to say.

    What our clients say

    • Manor House School
      ★★★★★

      “Relying so heavily on our ICT, but not knowing the condition it was in, had been a constant source of worry for the school for some time. Now for the first time we would be able to understand our situation, make plans for the future and budget appropriately.”

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    • The Park School
      ★★★★★

      "I would definitely recommend ramsac, it is great getting to know the people in support and having a dedicated consultant who knows the school”

      View case study

    • King Edward’s School
      ★★★★★

      “Combining ramsac’s skills and expertise with our own has ensured that we provide pupils and staff with a reliable, usable, secure and evolving IT infrastructure.”

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    • English National Opera
      ★★★★★

      "Within less than a year of working together, we have a clear plan, we have overcome a number of significant issues and have delivered some real breakthroughs in productivity."

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    • WPC
      ★★★★★

      “The support service provided by ramsac has been excellent.  The team are easy to contact, and knowledgeable"

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    • The Old Vic
      ★★★★★

      "Having a support company there who conduct regular checks of the network, monitoring things like server capacity and everything else that needs to be looked at on a daily basis. I can't tell you how beneficial that is."

      View case study

    ramsac founder Sally Cooper

    How can we help your education facility?

    If your firm needs IT that delivers, We’d love to talk to you about your specific IT needs, and we’d be happy to offer a no obligation assessment of your current IT set up. Whether you are at a point of organisational change, unsure about security, or just want to sanity check your current IT arrangements, we’re here to help.