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totalIT: complete, fully managed IT services in Surrey  

Our totalIT solution for Surrey businesses, charities and organisations is much more than a simple IT support contract. It’s a dedicated and committed service that helps to simplify your IT management for your business. We approach your IT with strategy and passion.

totalIT is a full IT department. Our completely managed IT service supports everything for your business, including: any IT questions, end user help, continuous system monitoring and updating, network administration, security checks, and server management. With our dedicated IT support, ramsac offers 24/7 support as well as help onsite from an expert IT manager and strategic contact from one of our IT relationship directors.

totalIT describes our practical, people-centric solution that gives Surrey businesses the freedom to outsource their IT needs at a fixed monthly cost.

Outsourced IT management services in Surrey 

totalIT from ramsac includes

Reliable IT help, available 24/7 

With totalIT, your whole team will have access to dependable and unlimited IT support, whenever it’s needed. Our experienced IT professionals are available to help with any service, with our 24/7 support.

We’re accessible over the phone, email, or via our web portal, meaning you can connect with an expert when you need a professional IT consultation. Let our specialists quickly resolve issues, saving you the hassle.

 

 

System and network health check

Security should be a priority. We can scan and identify areas in your system that need immediate attention and improvement. With our IT health check, ensure that your system is at its strongest.

We will focus on a range of potential issues affecting security, resilience, suitability, availability, and speed. Through our totalIT package, we will recommend developments that help to ensure complete system strength.

This is the foundation of your IT roadmap.

Constant network administration 

Your critical IT systems, including your network and machines, will need to be proactively monitored to reinforce security and ensure everything is backed up and up to date.

As well as routine system checks, we will remotely manage, patch and update your network every month. In this time, we will ensure back-ups are completed and security protocols, such as virus protection, are sustainable. This keeps your IT systems smooth and dependable.

A personal IT manager for your business 

Our totalIT is a bespoke, personal solution that understands your Surrey business. You’ll have access to face-to-face contact with our specialist IT experts who will understand all about your company, staff and system needs.

You will be assigned a dedicated manager who will schedule visits and call-outs to provide professional support in person. This friendly and reliable service is at no extra cost.

Valuable strategic guidance

We understand that technology is always advancing. That’s why we offer unlimited strategic guidance, helping you decide on the right products and solutions within your totalIT package.

By choosing our totalIT fully managed IT services in Surrey, your organisation gains a strategic advantage in partnering with a leading professional who will offer practical and expert support, whether it’s project help, or advice on budgets.

From a full overhaul, to strategic consultation, our totalIT will support the delivery of your IT systems with expert help from an independent team of technical professionals.Page Break  Benefits of our totalIT services in Surrey  Our complete IT management solution for Surrey businesses will enable you to keep on top of your systems with expert advice and guidance.

  • Reduced stress – we take care of everything
  • Security and compliance are a top priority
  • Cost savings – in the long run, outsourcing your IT could save you money as there’s no dedicated internal team required
  • Free up valuable time to allow you to focus on what’s important
  • Seamless IT experience for your employees
  • Our IT expertise means we can support you, no matter the issue

totalIT: A fully managed IT service designed for Surrey-based organisations that want complete IT management 

totalIT is much more than just a simple IT support contract. It’s complete IT management. Learn more in our free brochure.

Ensure your IT is at its strongest

Take back control with ramsac’s free self-assessment tool that helps to strengthen your business’ IT systems.

Rate My IT

Dan Kujawski, The Old Vic

"totalIT as a complete holistic solution - we really did feel that it was the right thing for us in terms of knowing that our network was in very safe hands."

See the video case study

Laura Sercombe, Chief Executive, Challengers

"We could not pick out one member of staff as the culture at ramsac is so strong that everyone we have met has been extraordinary. Something we have found particularly helpful has been the very human response to any problems we have presented and clear explanations about what is required to address the issue."

See the video case study

Ben Waller, Operations Director, Stagestruck

“Since moving to ramsac we benefit from the much wider knowledge base which is now available to us, increased support, strategic development, reduction of risk and some new friends! We would certainly recommend ramsac to other organisations.”

Read the case study

How can we help you?

We’d love to talk to you about your specific IT needs, and we’d be happy to offer a no obligation assessment of your current IT set up. Whether you are at a point of organisational change, unsure about security, or just want to sanity check your current IT arrangements, we’re here to help.

Get in touch

Get directions from your Surrey business to ramsac Godalming  

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GBH Law
GBH Law
11:29 22 May 20
Changing IT support providers, like changing lawyers, is not a decision any business takes lightly or frequently. The decision is fraught with numerous questions such as whether the new team will understand my business needs, will it cause teething problems, and more importantly, will the reality match the sales pitch! We took that decision to move to Ramsac in January after ten years with another provider and we have not regretted that choice for a moment. Ramsac are simply great! From the get go we have been very well supported from the front line very helpful telephone support team right up to our relationship manager. We feel that the Ramsac team are very much an integral part of us . What however has driven us to write this review is the fabulous support we have received following a cyber attack this week. Something no business wants to happen but is increasingly a sad factor of modern cyber life. The Ramsac cyber support team were superb and really gave us first class support and guidance through what was frankly a horrible experience. Thank you Dan! Denise Herrington
The HR Services Partnership
The HR Services Partnership
17:59 16 Jan 20
We have worked with Ramsac since 2015. They offer a truly winning formula. We have been delighted by their support at all three levels: our network consultant (Colin) understands our set up and is great when we need to upgrade our infrastructure; we have ready access to our account manager who has been great with supporting our growth; and the helpdesk is always so patient for the day-to-day glitches. Very professional and supportive – thank you team ramsac!
Zoe Brooks
Zoe Brooks
13:02 16 Jan 20
Sam on the support desk is extremely knowledgeable and helpful. Every time I have rung with an issue and she has helped the problem has always been rectified smoothly and quickly!
Sarah-Jane Calloway
Sarah-Jane Calloway
16:02 06 Jan 20
Ed spent two days with us following an office reshuffle. He worked to a very high standard and was very helpful, courteous and happy to sort out anything we asked of him!
Luke Hoey
Luke Hoey
14:20 07 Nov 19
Always very helpful and will work hard to resolve any issues you have.
Richard Renson
Richard Renson
16:54 10 Dec 18
Great, helpful IT Kings and Queens
Andrew Worth
Andrew Worth
12:37 30 Aug 18
fine bunch
Colin Warner
Colin Warner
08:46 06 Dec 17
Excellent managed service provider.
Selom B
Selom B
11:58 10 Dec 16
First Class!! Responsive, knowledgeable, professional and very easy to work with - Ramsac have been a fantastic strategic IT partner for the last few years and I'm sure will continue to be for many years going forward. I would highly recommend them!
Ian Windle - Inspiring Leadership
Ian Windle - Inspiring Leadership
08:53 04 Jul 16
Great IT business, with a powerful management team. Could not recommend them more highly.
Patrick O'Luanaigh
Patrick O'Luanaigh
10:55 01 Jul 16
A truly fantastic IT support company - I can't speak highly enough about them.
Sarah Whitemore
Sarah Whitemore
11:59 20 Jun 16
I have known Dan May and Ramsac for 5 or 6 years now. Dan is such a great guy and really helpful with strategic advice and input on all things IT. He's so approachable and doesn't baffle you with IT jargon. If you are looking to outsource your IT or you have a problem you need help with Dan is definitely the one to ask.
Jonathan Richards
Jonathan Richards
12:14 31 May 16
I've worked with Ramsac for many years and whole heartedly recommend their services. They are always professional, approachable and have the rare skill of making IT understandable. Their can do attitude leaves you feeling that you are in safe hands.
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