Our totalIT solution for Surrey businesses, charities and organisations is much more than a simple IT support contract. It’s a dedicated and committed service that helps to simplify your IT management for your business. We approach your IT with strategy and passion.
totalIT is a full IT department. Our completely managed IT service supports everything for your business, including: any IT questions, end user help, continuous system monitoring and updating, network administration, security checks, and server management. With our dedicated IT support, ramsac offers 24/7 support as well as help onsite from an expert IT manager and strategic contact from one of our IT relationship directors.
totalIT describes our practical, people-centric solution that gives Surrey businesses the freedom to outsource their IT needs at a fixed monthly cost.
totalIT from ramsac includes
With totalIT, your whole team will have access to dependable and unlimited IT support, whenever it’s needed. Our experienced IT professionals are available to help with any service, with our 24/7 support.
We’re accessible over the phone, email, or via our web portal, meaning you can connect with an expert when you need a professional IT consultation. Let our specialists quickly resolve issues, saving you the hassle.
Security should be a priority. We can scan and identify areas in your system that need immediate attention and improvement. With our IT health check, ensure that your system is at its strongest.
We will focus on a range of potential issues affecting security, resilience, suitability, availability, and speed. Through our totalIT package, we will recommend developments that help to ensure complete system strength.
This is the foundation of your IT roadmap.
Your critical IT systems, including your network and machines, will need to be proactively monitored to reinforce security and ensure everything is backed up and up to date.
As well as routine system checks, we will remotely manage, patch and update your network every month. In this time, we will ensure back-ups are completed and security protocols, such as virus protection, are sustainable. This keeps your IT systems smooth and dependable.
Our totalIT is a bespoke, personal solution that understands your Surrey business. You’ll have access to face-to-face contact with our specialist IT experts who will understand all about your company, staff and system needs.
You will be assigned a dedicated manager who will schedule visits and call-outs to provide professional support in person. This friendly and reliable service is at no extra cost.
We understand that technology is always advancing. That’s why we offer unlimited strategic guidance, helping you decide on the right products and solutions within your totalIT package.
By choosing our totalIT fully managed IT services in Surrey, your organisation gains a strategic advantage in partnering with a leading professional who will offer practical and expert support, whether it’s project help, or advice on budgets.
From a full overhaul, to strategic consultation, our totalIT will support the delivery of your IT systems with expert help from an independent team of technical professionals.Page Break Benefits of our totalIT services in Surrey Our complete IT management solution for Surrey businesses will enable you to keep on top of your systems with expert advice and guidance.
totalIT is much more than just a simple IT support contract. It’s complete IT management. Learn more in our free brochure.
“It was only since we started working with ramsac that we’ve realised how lacking our previous provider was. ramsac’s Total IT package not only gives us the peace of mind of having a highly responsive and experienced helpdesk but, even more importantly, they continually monitor our network and proactively show us ways to improve both our security and efficiency. They also explain IT issues in everyday language so I actually understand what needs to be done without needing to be an IT expert!”
Paul Lantsbury, COO/CFO, Be the Business
"totalIT as a complete holistic solution - we really did feel that it was the right thing for us in terms of knowing that our network was in very safe hands."See the video case study
"We could not pick out one member of staff as the culture at ramsac is so strong that everyone we have met has been extraordinary. Something we have found particularly helpful has been the very human response to any problems we have presented and clear explanations about what is required to address the issue."See the video case study
“Since moving to ramsac we benefit from the much wider knowledge base which is now available to us, increased support, strategic development, reduction of risk and some new friends! We would certainly recommend ramsac to other organisations.”Read the case study