Let us help
If you’ve been given a 6-digit support code, click the appropriate button below to enter it and our technicians will be able to control your machine and investigate your issue. Your technician will tell you which button to click.
Get Support
If you are an existing client, the fastest way to get support is to log a support call on our client portal.
Alternatively you can get the support you need by calling us on:
Team Cedar
Team Maple
If you have 24 hour support please use your dedicated 24 hour support number.
ramsac customer portal
The portal is a smarter, faster way to:
- Log support tickets
- Track the progress of existing requests
- Access IT health reports and dashboards
- View assets and invoices
- And much more – all from one secure location, available 24/7
Whether you’re a primary contact managing your organisation’s IT, or a team member needing help, the portal gives you visibility, control, and convenience in just a few clicks.
