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If you are an existing client to get support call us on:

Team Cedar on 01483 963290
Team Maple on 01483 963292

If you have 24 hour support please use your dedicated 24 hour support number


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About us

A culture of independent excellence, focused on secure, reliable IT experiences

Having the right team is incredibly important to us. All ramsac services are delivered by our own full time technical experts. We don’t subcontract work, so we can tightly manage and control the quality standards we strive for.

We select candidates not only for their technical experience, but also for their ability to understand the structure and culture of our clients’ organisations, and to explain technical solutions and issues in jargon-free language.

We are proud of our awards and accreditations, but we believe the following things are what really make us stand out from the crowd: IT support with exceptional customer service.

Independent IT infrastructure consultancy

You will never deal with a salesperson at ramsac – your account manager is not paid commission. This means they are not focused on quick wins, but rather building trusted long term relationships. Whilst we have partnerships with major industry vendors, we have always remained impartial, we believe in recommending the right tool for the right job, not trying to shoehorn a technology in to a space it doesn’t really fit.

We are committed to long term relationships. That starts with our staff – we set out to be the best employer we can be, because we know that happy people, who are constantly being trained and developed, stay with us for a long time, and that means that our clients get a consistent service from professionals at the top of their game. We are also passionate about long term relationships with customers. We have a portfolio of clients that have been outsourcing to us for over twenty years. We think that’s pretty special. We are delighted that so many of our clients have also become our friends.

Our culture

As we’ve grown over nearly 30 years, it’s been vital to ensure that all new members of the ramsac family properly understand and become a part of our culture. Our culture book provides an insight into how we work to any new employee, prospective employee, client, or partner.

IT strategy expertise

We add greatest value when involved in your planning and decision making, enabling us to provide considered long terms solutions to help drive your organisation forward. So our job is not to simply supply, install and support technology – we also help you ensure your IT is enabling you to be more efficient, secure and resilient.


ramsac are proud of our core industry accreditations, which include being a Microsoft Gold Partner, Gold Dell Partner, Silver Citrix Partner, VM Ware Solution Provider, Gold Sophos Partner, Microsoft Education Specialist and Silver SonicWALL Partner.

ISO 9001 certified firm

We are proud to be ISO 9001 certified, this demonstrates our service meets the expectations of our customers and we have quality management systems in place throughout our organisation to ensure we are always providing the highest quality service possible.

Award winning IT suppliers

We have consistently been in MSP Mentor’s top 50 IT service providers in the EMEA (Europe, Middle East and Africa) region, and we received a 100% customer satisfaction rating in a survey of EMEA Microsoft Gold Partners. ramsac is an accredited Investor in People.

We have also won numerous business awards, covering areas such as training and development, customer service, marketing and apprenticeships, most recently being named as Surrey and Hampshire’s Business of the Year.

However, we are most proud of our customer loyalty record – we maintain a consistently customer retention rate as a direct result of our strategically led, service driven approach to IT.

How can we help you?

We’d love to talk to you about your specific IT needs, and we’d be happy to offer a no obligation assessment of your current IT set up. Whether you are at a point of organisational change, unsure about security, or just want to sanity check your current IT arrangements, we’re here to help.

Get in touch
11:29 22 May 20
Changing IT support providers, like changing lawyers, is not a decision any business takes lightly or frequently. The decision is fraught with numerous questions such as whether the new team will understand my business needs, will it cause teething problems, and more importantly, will the reality match the sales pitch! We took that decision to move to Ramsac in January after ten years with another provider and we have not regretted that choice for a moment. Ramsac are simply great! From the get go we have been very well supported from the front line very helpful telephone support team right up to our relationship manager. We feel that the Ramsac team are very much an integral part of us . What however has driven us to write this review is the fabulous support we have received following a cyber attack this week. Something no business wants to happen but is increasingly a sad factor of modern cyber life. The Ramsac cyber support team were superb and really gave us first class support and guidance through what was frankly a horrible experience. Thank you Dan! Denise Herrington
The HR Services Partnership
The HR Services Partnership
17:59 16 Jan 20
We have worked with Ramsac since 2015. They offer a truly winning formula. We have been delighted by their support at all three levels: our network consultant (Colin) understands our set up and is great when we need to upgrade our infrastructure; we have ready access to our account manager who has been great with supporting our growth; and the helpdesk is always so patient for the day-to-day glitches. Very professional and supportive – thank you team ramsac!
Zoe Brooks
Zoe Brooks
13:02 16 Jan 20
Sam on the support desk is extremely knowledgeable and helpful. Every time I have rung with an issue and she has helped the problem has always been rectified smoothly and quickly!
Sarah-Jane Calloway
Sarah-Jane Calloway
16:02 06 Jan 20
Ed spent two days with us following an office reshuffle. He worked to a very high standard and was very helpful, courteous and happy to sort out anything we asked of him!
Luke Hoey
Luke Hoey
14:20 07 Nov 19
Always very helpful and will work hard to resolve any issues you have.
Richard Renson
Richard Renson
16:54 10 Dec 18
Great, helpful IT Kings and Queens
Andrew Worth
Andrew Worth
12:37 30 Aug 18
fine bunch
Colin Warner
Colin Warner
08:46 06 Dec 17
Excellent managed service provider.
Selom B
Selom B
11:58 10 Dec 16
First Class!! Responsive, knowledgeable, professional and very easy to work with - Ramsac have been a fantastic strategic IT partner for the last few years and I'm sure will continue to be for many years going forward. I would highly recommend them!
Ian Windle - Inspiring Leadership
Ian Windle - Inspiring Leadership
08:53 04 Jul 16
Great IT business, with a powerful management team. Could not recommend them more highly.
Patrick O'Luanaigh
Patrick O'Luanaigh
10:55 01 Jul 16
A truly fantastic IT support company - I can't speak highly enough about them.
Sarah Whitemore
Sarah Whitemore
11:59 20 Jun 16
I have known Dan May and Ramsac for 5 or 6 years now. Dan is such a great guy and really helpful with strategic advice and input on all things IT. He's so approachable and doesn't baffle you with IT jargon. If you are looking to outsource your IT or you have a problem you need help with Dan is definitely the one to ask.
Jonathan Richards
Jonathan Richards
12:14 31 May 16
I've worked with Ramsac for many years and whole heartedly recommend their services. They are always professional, approachable and have the rare skill of making IT understandable. Their can do attitude leaves you feeling that you are in safe hands.
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