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COVID-19 Update: Despite Covid-19 it is very much business as usual at ramsac. Our team are working remotely to continue to deliver the industry leading IT support and project work you expect from us. Please get in touch to find out how we can support your business or check out our Covid-19 resources.

IT services for charities

ramsac is proud to deliver honest, independent, high value IT support for charities and non-profit organisations.

 

Charity IT Support

Charities need reliable IT support in order to function safely and reliably. For a charity, an IT service will provide the assistance required to carry out all digitised work, from taking online donations securely to creating marketing campaigns.

 

How ramsac can assist your charity

We understand that charities are under increasing pressure to deliver a high level of service to all their stakeholders in an increasingly digitised world.

From the donors, to volunteers and staff, as well as the vulnerable people they help, charities must make sure that their IT is able to communicate and facilitate an effective service.

We provide the best support to get your IT working for you, including everything from upgrades and replacements to value and costs. In order to help your charity make informed decisions about future IT planning, we’re here to help.

Registered charities need to be able to guarantee that budgets are spent wisely and that any technological investment is a sound and financially justifiable decision. We will only provide you with the most reliable, independent advice to ensure that your organisation receives the greatest value-for-money solution.

Trusted charity IT support

adaptable

Adaptable

We're flexible to your needs. However your charity works, we can help.

approachable

Approachable

We don't use jargon. Just simple, clear language

reliable

Reliable

We provide a consistently excellent IT service to charities

Book a free IT healthcheck

Sometimes it’s hard to know what you need. That’s why we offer a no obligation IT healthcheck, so you can see how well your charity’s IT is doing.

Book my IT healthcheck
Total IT

totalIT

Support & advice for charities 24/7.

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Projects and Consultancy

Projects & Consultancy

Project management for large IT operations.

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Cybersecurity

Cybersecurity

Protect your charity and your people.

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pwc solutions

PwC Solutions

Solutions and guidance for charity operations.

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GDPR

Stay compliant and keep your data secure.

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Office 365

Office 365

Cloud-based software for remote working.

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Cloud Technology

Remote storage & IT operations.

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Telecoms

Telecoms

Reliable, integrated telecoms systems.

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IT Support Services

IT support

Outsourced support for total peace of mind.

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Knowledgeable IT professionals your charity can trust


We understand that the availability and security of mission critical services for users, members and stakeholders is imperative. That’s why we believe that trustworthy, independent, expert counsel is essential.

Our team of experienced professionals will work alongside your organisation to help you understand your legal obligations and find a secure solution, tailor-made to your specifications.

We can help you to carry out a thorough information security risk assessment. Then we help plan and implement end-user training and internal policies to ensure the protection of your data. Whatever the size and shape of your organisation, we can manage the ongoing security of your IT infrastructure.

Benefits of our IT services


We work alongside leading IT cloud, hardware and software providers. This makes us ideally placed to offer independent advice and support. Our comprehensive IT management provision, totalIT, enables your organisation to receive the guidance and support it needs to succeed, including:

  • 24 hour remote support
  • 24 hour network monitoring
  • Patching, updates and management of new users
  • Regular visits with a dedicated IT manager
  • Procurement, budgeting and licensing support
  • Strategic planning

West London Action for Children

“The implementation by ramsac went very smoothly it was completed ahead of schedule and therefore under the anticipated cost.”

Read the case study

RoSPA

“ramsac have been a pleasure to deal with so far and have been professional, supportive and pro-active in their preparation of our regular phishing tests.”

Read the case study

The Royal College of Midwives

“Having our IT support and planning outsourced to ramsac works very well for us. It has allowed us to provision a well-designed and relevant system that enables us to fully embrace remote access and helps to better cater for our members, who have their vital day-to-day roles to concentrate on.”

Read the case study

Speak to us today

If your charity needs IT that delivers, get in touch today. Whether you’re unsure about security, or just want to sanity check your current IT arrangements, we’re here to help.

Get in touch
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GBH Law
GBH Law
11:29 22 May 20
Changing IT support providers, like changing lawyers, is not a decision any business takes lightly or frequently. The decision is fraught with numerous questions such as whether the new team will understand my business needs, will it cause teething problems, and more importantly, will the reality match the sales pitch! We took that decision to move to Ramsac in January after ten years with another provider and we have not regretted that choice for a moment. Ramsac are simply great! From the get go we have been very well supported from the front line very helpful telephone support team right up to our relationship manager. We feel that the Ramsac team are very much an integral part of us . What however has driven us to write this review is the fabulous support we have received following a cyber attack this week. Something no business wants to happen but is increasingly a sad factor of modern cyber life. The Ramsac cyber support team were superb and really gave us first class support and guidance through what was frankly a horrible experience. Thank you Dan! Denise Herrington
The HR Services Partnership
The HR Services Partnership
17:59 16 Jan 20
We have worked with Ramsac since 2015. They offer a truly winning formula. We have been delighted by their support at all three levels: our network consultant (Colin) understands our set up and is great when we need to upgrade our infrastructure; we have ready access to our account manager who has been great with supporting our growth; and the helpdesk is always so patient for the day-to-day glitches. Very professional and supportive – thank you team ramsac!
Zoe Brooks
Zoe Brooks
13:02 16 Jan 20
Sam on the support desk is extremely knowledgeable and helpful. Every time I have rung with an issue and she has helped the problem has always been rectified smoothly and quickly!
Sarah-Jane Calloway
Sarah-Jane Calloway
16:02 06 Jan 20
Ed spent two days with us following an office reshuffle. He worked to a very high standard and was very helpful, courteous and happy to sort out anything we asked of him!
Luke Hoey
Luke Hoey
14:20 07 Nov 19
Always very helpful and will work hard to resolve any issues you have.
Richard Renson
Richard Renson
16:54 10 Dec 18
Great, helpful IT Kings and Queens
Andrew Worth
Andrew Worth
12:37 30 Aug 18
fine bunch
Colin Warner
Colin Warner
08:46 06 Dec 17
Excellent managed service provider.
Selom B
Selom B
11:58 10 Dec 16
First Class!! Responsive, knowledgeable, professional and very easy to work with - Ramsac have been a fantastic strategic IT partner for the last few years and I'm sure will continue to be for many years going forward. I would highly recommend them!
Ian Windle - Inspiring Leadership
Ian Windle - Inspiring Leadership
08:53 04 Jul 16
Great IT business, with a powerful management team. Could not recommend them more highly.
Patrick O'Luanaigh
Patrick O'Luanaigh
10:55 01 Jul 16
A truly fantastic IT support company - I can't speak highly enough about them.
Sarah Whitemore
Sarah Whitemore
11:59 20 Jun 16
I have known Dan May and Ramsac for 5 or 6 years now. Dan is such a great guy and really helpful with strategic advice and input on all things IT. He's so approachable and doesn't baffle you with IT jargon. If you are looking to outsource your IT or you have a problem you need help with Dan is definitely the one to ask.
Jonathan Richards
Jonathan Richards
12:14 31 May 16
I've worked with Ramsac for many years and whole heartedly recommend their services. They are always professional, approachable and have the rare skill of making IT understandable. Their can do attitude leaves you feeling that you are in safe hands.
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