Business IT Support

Business IT support solutions, tailored to you

We know that businesses come in all shapes and sizes, and their need for IT support will vary. ramsac provides IT support that is flexible, tailored to your requirements and gives your employees all the help they need, when they need it.

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    Business IT support services

    We understand that for many businesses, the availability of more sophisticated IT solutions significantly improves efficiency and productivity.

    They enable businesses to achieve far greater feats with significantly less hardware.

    However, with power comes complexity and IT strategies require greater levels of support.

    In order to help you get the most out of your technology, our team of dedicated professionals are here to help. We are independent, strategically led and have the experience and knowledge to keep your critical infrastructure operating at its optimum levels, with high levels of security and resilience.

    We help business owners to make informed decisions that enable them to grow their business securely and with confidence. This is why more and more businesses are choosing ramsac to support, maintain and develop their use of IT.

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    How ramsac can help your business with IT support

    For 30 years, we have been helping businesses of all shapes, sizes and industries get the best out of their IT. This vast industry experience has helped us to understand that every organisation is unique and therefore requires an individual solution.

    We start off with the IT strategy, working to understand how IT can make your business more efficient and secure. Then we tailor a package of management and support to ensure that your team can work effectively every day.

    • Fixed cost IT services for simple budgeting
    • Exceptional IT support
    • IT strategy & relationship management
    • Around the clock support for international offices
    • Patching, updates and management of new users 
    • Regular visits with a dedicated IT manager 
    • Procurement, budgeting and licensing support 

    Managed IT support

    Whether you need us to fill a skills gap or want fully managed IT support, we can provide a services that are tailored to your needs.

    Projects & consultancy

    Project management for large IT operations.

    Cybersecurity

    Protect your business and your people.

    Office 365

    Cloud-based software for remote working.

    Cloud technology

    Remote storage & IT operations.

    Business IT Support

    Benefits of our IT services for businesses

    At ramsac, we believe in jargon-free IT support for businesses that makes IT accessible. We know that great customer service is integral to your business’s success.

    We leverage our Gold partnerships with the leading hardware and software providers, to ensure that our consultants can plan, implement and manage state-of the-art, secure systems.

    We don’t employ commission-based sales people – our IT professionals offer honest, reliable consultancy, helping you to develop an IT roadmap that meets future business needs

    • Enhance remote and hybrid working
    • Streamline IT processes across multiple offices
    • Ensure reliable and secure IT that adapts to your needs
    • Increase employee productivity
    • Fill any skills gaps in your business
    • Award-winning, friendly & efficient support to ensure your teams can get on with their day jobs.

    Why choose ramsac for your business support?

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    Certified

    We pride ourselves on maintaining certifications and standards to ensure that we continue to deliver an outstanding service. We hold Gold partnerships with all of the leading manufacturers including Microsoft, Dell, Sophos and Sonicwall.

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    Reliable

    We provide consistently excellent service and communication. We always deliver on our promises.

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    Approachable

    Our friendly team of highly engaged professionals take time to avoid jargon and put even the least confident IT user at ease.

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    Customer
    Satisfaction Survey

    All our clients are invited to provide a quick rating of satisfaction when we close a Support request for them. Find out what they had to say.

    IT support and training for businesses

    We also provide strategic IT planning services to consult, advise and help your business make the right value judgments at times of change or growth – such as moving office, mergers or acquisitions. This strategic service begins with an initial IT audit to provide a benchmark upon which future judgments can be based. If a major change of IT infrastructure is recommended, we will act as project manager to cover all aspects of the new network installation.

    We believe that great customer service is integral to your business’s success. So once a solution has been installed, we ensure continuity by offering a full IT management service. This will include site visits from a dedicated network consultant at pre-determined intervals, as well as a full remote IT support help desk available 24hours a day.

    We also run a wide range of training courses and events to meet the needs of businesses, helping to improve knowledge and expertise on a variety of subjects. Our training covers cybersecurity and using the cloud, plus current issues and topics that affect business, such as GDPR.

    What our clients say

    • Chambers Group
      ★★★★★

      "ramsac employees genuinely care about what they are doing and the people they help which is a breath of fresh air in the IT industry"

      View case study

    • English National Opera
      ★★★★★

      "Within less than a year of working together, we have a clear plan, we have overcome a number of significant issues and have delivered some real breakthroughs in productivity."

      View case study

    • The Old Vic
      ★★★★★

      "Having a support company there who conduct regular checks of the network, monitoring things like server capacity and everything else that needs to be looked at on a daily basis. I can't tell you how beneficial that is."

      View case study

    • Partners&
      ★★★★★

      “ramsac people are like us, collaborative, committed, creative and honest, at the engagement level, they act like us, work like us and are committed to our, not their, success. I wouldn’t hesitate to recommend ramsac to other organisations.”

      View case study

    • breathe
      ★★★★★

      "We meet once a quarter with our account manager and the conversation we have is not just in the weeds of the IT, it's far-reaching it's looking for ways to improve our IT and how ramsac can help us."

      View case study

    • Shipleys
      ★★★★★

      “For long term strategic IT plans, we rely on ramsac’s expertise to advise on best solutions and to install and manage any necessary projects.”

      View case study

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    Speak to us today

    If your financial services If your If your business needs IT that delivers, get in touch today. Whether you’re unsure about security, or just want to sanity check your current IT arrangements, we’re here to help.