Specialist IT support for Surrey organisations

Specialist IT support for Surrey organisations

For dedicated IT support in Surrey, ramsac has the experts you need. We offer jargon-free IT support and cybersecurity services for Surrey businesses, available 24 hours a day, 7 days a week. 

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    IT support in Surrey

    Regardless of whether you need full IT outsourcing in Surrey, support getting the most out of your Microsoft 365 or cybersecurity services, ramsac are ready and waiting to help. 

    Our fully managed 24/7 IT support service, totalIT, is 100% jargon-free, and keeps your Surrey-based business, charity, school, or other organisation, running smoothly on efficient and secure IT systems.

    We know that a reliable IT support service needs to be flexible, and every business requires more than a one-size-fits-all approach. At ramsac, we adapt our services as needed so that we can help make sure your business’ security, productivity, and strategic goals are achieved.

    Offering committed IT support in Surrey, we will work closely with you as an additional arm of your business to provide the service you need.

    We are trusted by

    totalit logo

    What our fully managed IT support in Surrey includes

    totalIT is our comprehensive IT management package, which includes 24/7, unlimited support at a fixed monthly rate.

    Microsoft 365

    We help you and your Surrey business get the most out of your 365 licenses, managing them for you.

    24/7 support 

    Whenever you’re working, totalIT is there for you. Our Surrey-based teams provide the support you need, no matter the time of day.

    Projects & consultancy

    Our teams offer impartial IT advice for individual and ongoing projects, either on-site at your Surrey premises or remotely. 

    Monthly reporting 

    No need to call us to check in on your IT estate, we’ll send you a comprehensive monthly report with updates and any actions needed.

    The benefits of IT support for Surrey businesses

    When you partner with ramsac, your Surrey organisation will benefit from jargon-free, no-nonsense IT support that resolves issues as quickly as possible. This means more time for you to focus on the important day-to-day tasks at hand.

    • Keep your organisation and its people cyber-secure 
    • Maintain compliance across the board
    • Enhance productivity company wide
    • Strengthen communication between office-based and remote users 
    • Make the most of your Microsoft products 
    • Prioritise business objectives with a unique IT strategy 

    Download our brochure

    Our totalIT brochure explains the ins and outs of our totalIT service, helping you to understand what you’re getting.

    Specialist IT support for Surrey organisations

    Why choose ramsac for Surrey IT support?

    ramsac experienced icon

    Reliable

    You can trust us to consistently provide unparalleled service

    ramsac flexible icon

    Flexible

    Our service will be adapted as required in order to meet your changing needs

    ramsac icon negotiate

    Friendly

    Our staff are always friendly and happy to help, avoiding the use of complex language 

    Rest assured we are accredited by…

    ramsac are a gold dell technologies partner
    ramsac are a sophos gold partner
    ramsac are a sonicwall gold partner
    ramsac are a ISO and UKAS accredited

    Get directions to ramsac’s Surrey-based office

    Based in Guildford, Surrey, we’re close to the A3 and have good transport links across the county.

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    Customer
    Satisfaction Survey

    All our clients are invited to provide a quick rating of satisfaction when we close a Support request for them. Find out what they had to say.

    secure + logo

    secure+: 24/7 company protection 

    Don’t be part of the 32% of businesses that don’t realise they’ve had a cyber breach. secure+ from ramsac is the watchful eye over your IT estate.  

    If you’re a business in Surrey that doesn’t have any cybersecurity monitoring in place, then secure+ with totalIT could be the answer.  

    Secure+ is an industry-leading offering from ramsac that identifies risks and potential breaches before they cause havoc on your business.  

    How secure+ works for Surrey businesses  

    Combining advanced Artificial Intelligence (AI) and machine learning, we spot breaches and risks as they occur, enabling us to proactively put steps in place to minimise the impact. We can take immediate action to respond to potential cyber threats, locking down access and kicking out cyber criminals, providing protection 24 hours a day. 

    What does secure+ mean for your Surrey company? 

    Whether you’re a fully remote company or are back in the office full-time, secure+ offers a constant monitoring service of all your IT assets.  

    Unlike a reactive cybersecurity service that only responds after a breach, secure+ minimises the risk of a breach happening. By using a series of pre-determined measures such as locking account access down, secure+ puts steps in place to help prevent a breach from becoming worse or happening at all.  

    Then, if the alert happens outside of work hours, one of our Surrey-based team will be in touch on the next working day to help resolve any issues.  

    What our clients say

    • Sir John Soane’s Museum
      ★★★★★

      "Every encounter with any personnel from ramsac has always been a valuable, collaborative, engaging and a learning experience."

      View case study

    • Royal College of Speech and Language Therapists
      ★★★★★

      “They are very professional, knowledgeable, and friendly…we have had very positive experiences working with ramsac.”

      View case study

    • Nuffield Foundation – Cyber Resilience Certification
      ★★★★★

      “We want to know that we’re doing everything we should be doing to keep our systems as secure as reasonably possible"

      View case study

    • Chambers Group
      ★★★★★

      "ramsac employees genuinely care about what they are doing and the people they help which is a breath of fresh air in the IT industry"

      View case study

    • English National Opera
      ★★★★★

      "Within less than a year of working together, we have a clear plan, we have overcome a number of significant issues and have delivered some real breakthroughs in productivity."

      View case study

    • WPC
      ★★★★★

      “The support service provided by ramsac has been excellent.  The team are easy to contact, and knowledgeable"

      View case study

    Compare totalIT managed IT services

    IncludesOther Fully Managed IT SolutionstotalITtotalIT Secure +
    24/7, 365 remote support
    Jargon free support
    Starter & leaver management
    Strategic planning
    IT roadmap management 
    Critical system monitoring  
    Cyber Security Benchmarking 
    Monthly IT health reporting
    Unlimited account management
    Asset management
    24/7 cyber incident detection
    24/7 cyber breach response
    Monthly cyber incident reporting 
    Priority security patching 

    Surrey IT Support FAQs

    Why does my business need IT support?

    IT support is essential to any business, no matter where you’re based. From day-to-day maintenance to establishing your cybersecurity strategy, IT support enables your business to avoid downtime, remain compliant and even improve productivity.

    Why choose a local Surrey business for my IT support?

    Despite remote IT support being readily available, local IT services support you in a number of ways that a remote-only service can’t. As a local Surrey business, we can support you both remotely and in person where needed, so you can always rely on us to keep your business up and running.

    How much does IT support cost?

    The size of your organisation will impact the cost of your outsourced IT support, as well as the specific services you require. To see how we can help, we recommend getting in touch.

    Do I need cybersecurity monitoring?

    A cybersecurity attack can happen at any time, no matter the size or scale of your operation. Cybersecurity monitoring is essential in order to protect your business from an increasing number of damaging cyberattacks.

    ramsac team

    Discover Surrey-based IT from ramsac

    Talk to one of our dedicated team today to discuss your IT concerns and requirements. Whether you’re looking for cloud migration support, or you need full IT outsourcing, we’re happy to have a no-obligation conversation. 

    Quiz yourself

    Are you more cyber savvy than an 11 year old?

    11-14 year olds get asked these questions in school. Could you get these right?