Specialist IT support for Surrey organisations

Specialist IT support for Surrey organisations

For dedicated IT support in Surrey, ramsac has the experts you need. We offer jargon-free, simple IT support for Surrey businesses, available 24 hours a day, 7 days a week.

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    IT support in Surrey

    Regardless of whether you need full IT outsourcing in Surrey, or support migrating over to Office 365 or cloud computing, ramsac are ready and waiting to help.

    Our fully managed 24/7 IT support service, totalIT, is 100% jargon-free, and is designed to keep your Surrey-based business, charity, school, or other organisation, running smoothly, on efficient and secure IT systems.

    We know that a reliable IT support service needs to be flexible, and every business requires more than a one-size-fits-all method. At ramsac, we adapt our services as needed so that we can help make sure your business’ security, productivity, and strategic goals are achieved.

    Offering committed IT support in Surrey, we will work closely with you as an additional arm of your business to provide the service you need.

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    Features of our managed IT support service for Surrey businesses

    In an increasingly remote world, having an expert IT support specialist you can rely on is imperative for Surrey businesses and organisations to streamline communication and collaboration moving forward.

    • However, it’s also important that when an issue arises, no matter the time of day, it’s resolved quickly and efficiently. Keep downtime to a minimum and work with the IT professionals at ramsac. Your business can benefit from: Dedicated IT account manager
    • Fully-managed outsourced IT service including 24/7 server and workstation monitoring
    • Access to uncomplicated, jargon-free advice 24/7
    • Fixed monthly rate with no hidden charges
    • Remote-access assistance, with which an expert can take control of a PC to rectify any issues there and then – while explaining how to do so
    • Access to a team of UK-based advisors
    • The option of strategic input and advice, to help you make IT-related choices
    • Access to certified IT experts who specialise in Microsoft, Apple, Citrix, HP, Dell, VMware & Veeam
    • Use of a secure web portal, so you can monitor the work we do for you

    IT support services in Surrey

    Fully managed IT

    totalIT is our comprehensive IT management package, which includes 24/7, unlimited support at a fixed monthly rate.

    Office 365

    We offer support for business migration to Microsoft’s Office 365 suite of applications.

    Cloud Migration

    As cloud computing is increasingly relied upon, look to ramsac to ensure your migration runs seamlessly.

    Projects & consultancy 

    Our teams offer neutral IT advice for individual and ongoing projects, either on-site or remotely.


    ramsac is a fully-certified Cyber Essentials consultancy. This means we competently offer cybersecurity advice, training, and general support.

    Additional IT Support in Surrey for In-House IT Teams

    We work as an extension of your existing IT team

    Our service is entirely adaptable. We’ll look at your current in-house IT support systems and work to fill any gaps required. While you may not need our whole team of experts, you’ll benefit from our range of supplementary resources and knowledge. This could involve support while your office is closed, during particularly busy periods, or all the time.

    Management of technology upgrades and implementation

    We provide the advice and assistance you need for projects involving technological implementations or upgrades. This could be for Microsoft Exchange, Office 365, or the management of VMWare or Citrix technology.

    Keeping your data secure

    Businesses that require support regarding data security will benefit from ramsac’s information security consultants. These experts will offer impartial advice regarding the protection of data and system integrity.

    Unified communications

    Our team will provide support for your changes or problems with phone systems, VOIP, and Skype for Business.

    Advice and assistance with project planning

    We’re there for you with independent advice and support for all kinds of projects. Whether you want to bounce around ideas or you’d like an impartial review before implementation, ramsac will help.

    Performing independent audits

    In order to determine which areas might need attention due to risk, or to highlight the potential of future digital developments, we’ll perform a thorough audit of your existing IT infrastructure.

    Specialist IT support for Surrey organisations

    Benefits of our IT support services in Surrey

    When you partner with ramsac, your Surrey organisation will benefit from jargon-free, no-nonsense IT support that resolves issues as quickly as possible. This means more time for you to focus on the important day-to-day tasks at hand.

    • Keep your organisation and its people cyber-secure
    • Maintain compliance
    • Enhance productivity
    • Enhance communication between office-based and remote users
    • Make the most of your Microsoft products
    • Prioritise business objectives with a unique IT strategy

    Why choose ramsac for IT outsourcing in Surrey?

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    You can trust us to consistently provide an unparalleled service

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    Our service will be adapted as required in order to meet your changing needs

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    Our staff are always friendly and happy to help, avoiding the use of complex language

    What our clients say

    • Royal College of Speech and Language Therapists

      “They are very professional, knowledgeable, and friendly…we have had very positive experiences working with ramsac.”

      View case study

    • Nuffield Foundation – Cyber Resilience Certification

      “We want to know that we’re doing everything we should be doing to keep our systems as secure as reasonably possible"

      View case study

    • Chambers Group

      "ramsac employees genuinely care about what they are doing and the people they help which is a breath of fresh air in the IT industry"

      View case study

    • English National Opera

      "Within less than a year of working together, we have a clear plan, we have overcome a number of significant issues and have delivered some real breakthroughs in productivity."

      View case study

    • WPC

      “The support service provided by ramsac has been excellent.  The team are easy to contact, and knowledgeable"

      View case study

    • The Old Vic

      "Having a support company there who conduct regular checks of the network, monitoring things like server capacity and everything else that needs to be looked at on a daily basis. I can't tell you how beneficial that is."

      View case study

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    Discover how ramsac offers IT support to Surrey businesses

    Talk to one of our dedicated team today to discuss your IT concerns and requirements. Whether you’re looking for cloud migration support, or you need full IT outsourcing, we’re happy to have a no-obligation conversation.

    Get directions to ramsac Guildford, Surrey