Case Studies

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Customer
Satisfaction Survey

All our clients are invited to provide a quick rating of satisfaction when we close a Support request for them. Find out what they had to say.

English National Opera

English National Opera

"Within less than a year of working together, we have a clear plan, we have overcome a number of significant issues and have delivered some real breakthroughs in productivity." [...]

WPC

WPC

“The support service provided by ramsac has been excellent.  The team are easy to contact, and knowledgeable" [...]

The Old Vic

The Old Vic

"Having a support company there who conduct regular checks of the network, monitoring things like server capacity and everything else that needs to be looked at on a daily [...]

Partners&

Partners&

“ramsac people are like us, collaborative, committed, creative and honest, at the engagement level, they act like us, work like us and are committed to our, not their, success. [...]

Mental Health Foundation

Mental Health Foundation

“Based on the Foundation’s experiences of working with ramsac I would recommend their services to other organisations who are in need of a competent IT company to help them [...]

SignHealth

SignHealth

"The helpfulness of first line support has been really important to us , as that is where most of my colleagues interact with ramsac. We are grateful that the [...]

Nuffield Foundation – IT experiences during the Coronavirus Lockdown

Nuffield Foundation – IT experiences during the Coronavirus Lockdown

"All my colleagues have been full of praise for how responsive, friendly and efficient ramsac engineers have been. We’ve had five new staff members in the last weeks and [...]

RoSPA

RoSPA

“ramsac have been a pleasure to deal with so far and have been professional, supportive and pro-active in their preparation of our regular phishing tests." [...]

breathe

breathe

"We meet once a quarter with our account manager and the conversation we have is not just in the weeds of the IT, it's far-reaching it's looking for ways [...]