Case Studies

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Customer
Satisfaction Survey

All our clients are invited to provide a quick rating of satisfaction when we close a Support request for them. Find out what they had to say.

Royal College of Speech and Language Therapists

Royal College of Speech and Language Therapists

“They are very professional, knowledgeable, and friendly…we have had very positive experiences working with ramsac.” [...]

Nuffield Foundation – Cyber Resilience Certification

Nuffield Foundation – Cyber Resilience Certification

“We want to know that we’re doing everything we should be doing to keep our systems as secure as reasonably possible" [...]

Chambers Group

Chambers Group

"ramsac employees genuinely care about what they are doing and the people they help which is a breath of fresh air in the IT industry" [...]

English National Opera

English National Opera

"Within less than a year of working together, we have a clear plan, we have overcome a number of significant issues and have delivered some real breakthroughs in productivity." [...]

WPC

WPC

“The support service provided by ramsac has been excellent.  The team are easy to contact, and knowledgeable" [...]

The Old Vic

The Old Vic

"Having a support company there who conduct regular checks of the network, monitoring things like server capacity and everything else that needs to be looked at on a daily [...]

Partners&

Partners&

“ramsac people are like us, collaborative, committed, creative and honest, at the engagement level, they act like us, work like us and are committed to our, not their, success. [...]

Charity utilises MFA following a cybersecurity breach: Case study  

Charity utilises MFA following a cybersecurity breach: Case study  

Our helpdesk received a call from a user who was working for one of our charity clients, when they unwittingly became the victim of a cybersecurity breach while at [...]

Mental Health Foundation

Mental Health Foundation

“Based on the Foundation’s experiences of working with ramsac I would recommend their services to other organisations who are in need of a competent IT company to help them [...]