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Case Studies

Mental Health Foundation

“Based on the Foundation’s experiences of working with ramsac I would recommend their services to other organisations who are in need of a competent IT company to help them with day to day support issues and on-going projects.”

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HR Services Partnership

“It's about the relationships and it's about the confidence in our systems. We don't want to skimp on something as critical to our business as IT. I would definitely recommend ramsac to other professional organisations.”

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SignHealth

"The helpfulness of first line support has been really important to us , as that is where most of my colleagues interact with ramsac. We are grateful that the live chat function was pushed out for us. The fact that you were prepared to do...

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Nuffield Foundation – IT experiences during the Coronavirus Lockdown

"All my colleagues have been full of praise for how responsive, friendly and efficient ramsac engineers have been. We’ve had five new staff members in the last weeks and they’ve all said how impressed they’ve been”

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RoSPA

“ramsac have been a pleasure to deal with so far and have been professional, supportive and pro-active in their preparation of our regular phishing tests."

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Brentford School for Girls

"There is always a friendly ear at ramsac to help whenever we need support. I would not question our recommendation to work with ramsac, as an external support provider they have been very supportive, fair and always clear about cost and value for money."

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breathe

"We meet once a quarter with our account manager and the conversation we have is not just in the weeds of the IT, it's far-reaching it's looking for ways to improve our IT and how ramsac can help us."

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The Old Vic

"Having a support company there who conduct regular checks of the network, monitoring things like server capacity and everything else that needs to be looked at on a daily basis. I can't tell you how beneficial that is."

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manor house

Manor House School

“Relying so heavily on our ICT, but not knowing the condition it was in, had been a constant source of worry for the school for some time. Now for the first time we would be able to understand our situation, make plans for the future and...

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National Federation Roofing Contractors

The National Federation Roofing Contractors chose ramsac to provide IT support to their offices, improve their telecoms solution and to work on all IT projects and upgrades.

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Shipleys

“For long term strategic IT plans, we rely on ramsac’s expertise to advise on best solutions and to install and manage any necessary projects.”

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The Nuffield Foundation

"It was really clear about 2 minutes into our first meeting with ramsac, we knew they were the right supplier for us. It wasn’t even a question."

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Guy’s and St. Thomas’ Charity

"The main benefit of using ramsac is having people who are normal, human, friendly, and knowledgeable giving us great IT support."

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park school

The Park School

"I would definitely recommend ramsac, it is great getting to know the people in support and having a dedicated consultant who knows the school”

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Andrews & Wykeham

"There are no hidden costs; everything is very open and documented. The biggest benefit to me personally is that I no longer manage the day to day IT, ramsac do it.”

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The London Smile Clinic

“We can now depend upon our IT systems to do the job. The server no longer crashes and it is switched on 24×7. We now have a clear understanding of our IT requirement and their associated costs, enabling us to budget effectively.”

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West London Action for Children

“The implementation by ramsac went very smoothly it was completed ahead of schedule and therefore under the anticipated cost.”

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Perry Hay & Co

“IT is crucial to the successful operation of any law firm, it is therefore very important that our IT supplier understands our business and shares our philosophy of excellent client service.”

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GBH Law
GBH Law
11:29 22 May 20
Changing IT support providers, like changing lawyers, is not a decision any business takes lightly or frequently. The decision is fraught with numerous questions such as whether the new team will understand my business needs, will it cause teething problems, and more importantly, will the reality match the sales pitch! We took that decision to move to Ramsac in January after ten years with another provider and we have not regretted that choice for a moment. Ramsac are simply great! From the get go we have been very well supported from the front line very helpful telephone support team right up to our relationship manager. We feel that the Ramsac team are very much an integral part of us . What however has driven us to write this review is the fabulous support we have received following a cyber attack this week. Something no business wants to happen but is increasingly a sad factor of modern cyber life. The Ramsac cyber support team were superb and really gave us first class support and guidance through what was frankly a horrible experience. Thank you Dan! Denise Herrington
The HR Services Partnership
The HR Services Partnership
17:59 16 Jan 20
We have worked with Ramsac since 2015. They offer a truly winning formula. We have been delighted by their support at all three levels: our network consultant (Colin) understands our set up and is great when we need to upgrade our infrastructure; we have ready access to our account manager who has been great with supporting our growth; and the helpdesk is always so patient for the day-to-day glitches. Very professional and supportive – thank you team ramsac!
Zoe Brooks
Zoe Brooks
13:02 16 Jan 20
Sam on the support desk is extremely knowledgeable and helpful. Every time I have rung with an issue and she has helped the problem has always been rectified smoothly and quickly!
Sarah-Jane Calloway
Sarah-Jane Calloway
16:02 06 Jan 20
Ed spent two days with us following an office reshuffle. He worked to a very high standard and was very helpful, courteous and happy to sort out anything we asked of him!
Luke Hoey
Luke Hoey
14:20 07 Nov 19
Always very helpful and will work hard to resolve any issues you have.
Richard Renson
Richard Renson
16:54 10 Dec 18
Great, helpful IT Kings and Queens
Andrew Worth
Andrew Worth
12:37 30 Aug 18
fine bunch
Colin Warner
Colin Warner
08:46 06 Dec 17
Excellent managed service provider.
Selom B
Selom B
11:58 10 Dec 16
First Class!! Responsive, knowledgeable, professional and very easy to work with - Ramsac have been a fantastic strategic IT partner for the last few years and I'm sure will continue to be for many years going forward. I would highly recommend them!
Ian Windle - Inspiring Leadership
Ian Windle - Inspiring Leadership
08:53 04 Jul 16
Great IT business, with a powerful management team. Could not recommend them more highly.
Patrick O'Luanaigh
Patrick O'Luanaigh
10:55 01 Jul 16
A truly fantastic IT support company - I can't speak highly enough about them.
Sarah Whitemore
Sarah Whitemore
11:59 20 Jun 16
I have known Dan May and Ramsac for 5 or 6 years now. Dan is such a great guy and really helpful with strategic advice and input on all things IT. He's so approachable and doesn't baffle you with IT jargon. If you are looking to outsource your IT or you have a problem you need help with Dan is definitely the one to ask.
Jonathan Richards
Jonathan Richards
12:14 31 May 16
I've worked with Ramsac for many years and whole heartedly recommend their services. They are always professional, approachable and have the rare skill of making IT understandable. Their can do attitude leaves you feeling that you are in safe hands.
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