Case Studies

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Customer
Satisfaction Survey

All our clients are invited to provide a quick rating of satisfaction when we close a Support request for them. Find out what they had to say.

Sir John Soane’s Museum

Sir John Soane’s Museum

"Every encounter with any personnel from ramsac has always been a valuable, collaborative, engaging and a learning experience." [...]

Royal College of Speech and Language Therapists

Royal College of Speech and Language Therapists

“They are very professional, knowledgeable, and friendly…we have had very positive experiences working with ramsac.” [...]

Nuffield Foundation – Cyber Resilience Certification

Nuffield Foundation – Cyber Resilience Certification

“We want to know that we’re doing everything we should be doing to keep our systems as secure as reasonably possible" [...]

Chambers Group

Chambers Group

"ramsac employees genuinely care about what they are doing and the people they help which is a breath of fresh air in the IT industry" [...]

English National Opera

English National Opera

"Within less than a year of working together, we have a clear plan, we have overcome a number of significant issues and have delivered some real breakthroughs in productivity." [...]

WPC

WPC

“The support service provided by ramsac has been excellent.  The team are easy to contact, and knowledgeable" [...]

The Old Vic

The Old Vic

"Having a support company there who conduct regular checks of the network, monitoring things like server capacity and everything else that needs to be looked at on a daily [...]

Partners&

Partners&

“ramsac people are like us, collaborative, committed, creative and honest, at the engagement level, they act like us, work like us and are committed to our, not their, success. [...]

Charity utilises MFA following a cybersecurity breach: Case study  

Charity utilises MFA following a cybersecurity breach: Case study  

Our helpdesk received a call from a user who was working for one of our charity clients, when they unwittingly became the victim of a cybersecurity breach while at [...]

Quiz yourself

Are you more cyber savvy than an 11 year old?

11-14 year olds get asked these questions in school. Could you get these right?