Case Studies
Customer
Satisfaction Survey
All our clients are invited to provide a quick rating of satisfaction when we close a Support request for them. Find out what they had to say.
Nuffield Foundation – Cyber Resilience Certification
“We want to know that we’re doing everything we should be doing to keep our systems as secure as reasonably possible" [...]
Chambers Group
"ramsac employees genuinely care about what they are doing and the people they help which is a breath of fresh air in the IT industry" [...]
English National Opera
"Within less than a year of working together, we have a clear plan, we have overcome a number of significant issues and have delivered some real breakthroughs in productivity." [...]
WPC
“The support service provided by ramsac has been excellent. The team are easy to contact, and knowledgeable" [...]
The Old Vic
"Having a support company there who conduct regular checks of the network, monitoring things like server capacity and everything else that needs to be looked at on a daily [...]
Partners&
“ramsac people are like us, collaborative, committed, creative and honest, at the engagement level, they act like us, work like us and are committed to our, not their, success. [...]
Charity utilises MFA following a cybersecurity breach: Case study
Our helpdesk received a call from a user who was working for one of our charity clients, when they unwittingly became the victim of a cybersecurity breach while at [...]
Mental Health Foundation
“Based on the Foundation’s experiences of working with ramsac I would recommend their services to other organisations who are in need of a competent IT company to help them [...]
SignHealth
"The helpfulness of first line support has been really important to us , as that is where most of my colleagues interact with ramsac. We are grateful that the [...]