Our people

As Executive Chairman and co-founder of ramsac, Rob focuses on the company’s long-term strategy, innovation and culture. Having led the business for more than 30 years as Managing Director, he now works closely with the Leadership Team to shape the future of the business while continuing to champion exceptional client service.

Alongside his role at ramsac, Rob is an internationally recognised keynote speaker, author and thought leader on artificial intelligence, cybersecurity and business resilience. Through his books, speaking and advisory work, he helps organisations understand how to embrace technology with confidence and use it to create lasting competitive advantage.

Rob is the UK Ambassador for Cybersecurity, a Global Ambassador for the Global Council for Responsible AI, a Leadership Fellow at Windsor Castle and a Fellow of the IoD. He is passionate about developing future leaders and helping organisations harness AI and think differently about technology and its role in business.

Dan May is CEO of ramsac, the Surrey-based managed IT, cybersecurity and AI services provider trusted by SMEs and not-for-profits for 35 years. He leads the business through its next chapter of growth, building on ramsac’s reputation as the secure choice while investing heavily in AI engineering to help clients put new technology to work safely and practically. Dan sets ramsac’s strategic direction and leads its commercial, marketing and people agenda, with a focus on building a team that clients and colleagues alike want to be part of.

Community and first response run deep for Dan. He founded the Brighton Ambulance First Responder scheme and today serves as Deputy Chief Commissioner of St John Ambulance England, a charity he’s been involved with since he was 11. He is also President of the Disability Challengers Business Network, Chairman of the Brighton District Nursing Association Trust and an Enterprise Adviser to a local secondary school.

Dan lives in Hove with his partner, two children and two Labradors.

Sally is one of the founders of the business and oversees the Finance, Operations and Technical Support teams. Responsible for financial management, procurement and customer service, she has spent more than 30 years in the IT sector. Having supported a number of local charities over the years, Sally is a keen traveller who enjoys exploring new cultures and discovering new destinations.

Peter Tooke looks after the Professional Services arm of our business, which includes our Client Delivery, Technical and AI and Transformation Teams. He is passionate about having processes in place that allow the team to deliver consistently outstanding service, as well as getting stuck into “unsolvable” problems! Peter has been at ramsac for 20 years in different roles and lives in West Sussex with his wife and cat. Outside of work, he loves travelling and seeing live music.

Jonathan Dobson leads our support team with responsibility for customer service, technical  expertise and ongoing development of our support function. Jonathan has over 25 years’ experience working in IT Support,  he is really passionate about developing and nurturing our own home grown talent and seeing them blossom and become talented IT Professionals. He lives with his wife and dog in West Sussex, where he enjoys eating out and cycling.

Matt Longman heads up our Client Success Team, which includes our team of Relationship Managers and Solutions Architects. Matt has been with ramsac since 2015, having many years’ experience in tech and commercial roles across a range of industries prior to this.  Matt’s mission is to help our clients put the right solutions in place to help their business thrive and to ensure every ramsac client is well looked after.

Ed joined ramsac in 2015 as a Support Apprentice after leaving college. Progressing through the Support Team and later moving over to the Technical Department, he currently oversees Professional Services at ramsac. In this role, he leads both the Technical Consultants and Technical Engineers who deliver the network development and strategic technical elements of client’s contracts. Ed has a passion for developing innovative processes and products to benefit his team and ramsac’s clients, from implementing solutions to optimising procedures.

Josh leads our Cybersecurity department, bringing together a team of passionate cybersecurity professionals focused on protecting customers and helping them remain secure. Having joined ramsac as an IT apprentice in 2011, he has led teams since 2016 and is passionate about strengthening our cybersecurity services, helping customers navigate the challenge of remaining secure with clarity and confidence.

Louise is the Marketing and Communications Manager at ramsac. With over 20 years of experience in technology marketing, she is passionate about delivering IT content that is easy to understand. Lou oversees the business’ communications, marketing content, events, and digital marketing strategies, and she has been with ramsac for 11 years. Lou lives in Surrey with her husband and two sons and enjoys cooking and walking in her spare time.

Frank is our Relationship Team Manager. He has been working at ramsac for nearly 10 years. Previously from an events/video background, Frank has immersed himself in the world of IT & Cybersecurity. Even though it can be a technical and complicated place, being none technical himself he ensures our clients understand IT on a simple level so that they can make the most informed decisions resulting in the best outcomes for their organisations. Frank calls himself a sport fanatic attending his beloved Harlequins rugby and golf course regularly whilst also coaching his kids football team.

Luca joined ramsac in 2016 as a Support Apprentice and progressed through the Support Team, taking on his role as a Service Delivery Manager in 2021. He leads a team of driven IT professionals and has a passion for delivering outstanding service to our clients. As part of his role, Luca helps to ensure that service runs smoothly day-to-day and that clients receive an exceptional experience in every interaction with Support. He is also involved in the development of both the Support Team as a whole, and its individual members, and loves to see his team learn and grow, furthering their careers within IT.

Daniel started his journey with ramsac in 2016, progressing through 1st, 2nd, and 3rd line Support roles before taking on the position of Maple Support Team Manager. He now leads a team of dedicated IT professionals, focusing on delivering exceptional customer support while helping to develop both the Support team and its individual members. Away from work, Daniel is an avid football fan and volunteers each week with a local youth group, giving back to his community and supporting young people.

Claudia Stevens has been part of the ramsac family for over 16 years, beginning her journey as a Relationship Assistant in the Relationship team. Now, as Sales Ledger Finance Manager, Claudia ensures our financial processes run seamlessly, supporting both clients and colleagues. Outside of work, Claudia is a mum of two who enjoys keeping active with Pilates and experimenting in the kitchen, where she loves creating delicious meals for her family and friends.

Francesca Warwick joined ramsac eight years ago as a Finance Assistant and has since advanced to become our Purchase Ledger Finance Manager. She plays a key role in managing supplier accounts and ensuring our financial systems run smoothly. Outside of the office, Francesca is a devoted mum of two who enjoys staying active by swimming and exploring the outdoors on walks with her family. Her friendly and efficient approach is a valued asset to the ramsac team.