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Case Studies

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Wrightsons British Tags

“The upgrade was seamless, the ramsac team took the time to plan it meticulously, keeping us informed throughout the process and ensuring that all the eventualities were planned for and appropriately mitigated. Their proactive approach...

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Element Power

“ramsac’s strength lies in following up on all support requests, network issues and development requests, and this has ensured that no task, however small, is allowed to slip through the cracks. The team are communicative, pleasant and...

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JCC Lighting

“Our customer service and call management have really benefited from the ShoreTel technology. The ECC has been configured to allow for expansion and there are various other features that we may tap into in the future, such as...

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New Covent Garden Market Authority

“Relying so heavily on our ICT, but not knowing the condition it was in, had been a constant source of worry for the school for some time. Now for the first time we would be able to understand our situation, make plans for the future and...

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Air Charter Service

“Although outsourced, ramsac is in practise a direct extension of our IT department. On top of sharing the commitment to servicing our day-to-day needs, it keeps us up to date with the latest in IT developments and gives us honest, independent advice.”

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CryoLife Europa

“ramsac really understand what their customers need, they take the time to find out what their requirements are and they are so thorough. They have great attention to detail, they are efficient, friendly and extremely helpful.”

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Elliott Wood

“We have found ramsac to be very supportive and helpful, every project is planned to ensure there are no surprises and to ensure it runs smoothly with minimal disruption.”

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Land and Water Group

"ramsac provide a friendly, professional, price-competitive IT service which has helped to keep Land and Water's IT systems running smoothly for years."

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Source Supplies

"Simon and the team were very thorough, professional and competent."

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Challengers

“We choose ramsac because they came across as a really friendly, supportive organisation who could support us in a way we needed to be supported."

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The Royal College of Midwives

“Having our IT support and planning outsourced to ramsac works very well for us. It has allowed us to provision a well-designed and relevant system that enables us to fully embrace remote access and helps to better cater for our members,...

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Stagestruck

“Since moving to ramsac we benefit from the much wider knowledge base which is now available to us, increased support, strategic development, reduction of risk and some new friends! We would certainly recommend ramsac to other organisations.”

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King Edward’s School

“Combining ramsac’s skills and expertise with our own has ensured that we provide pupils and staff with a reliable, usable, secure and evolving IT infrastructure.”

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GBH Law
GBH Law
11:29 22 May 20
Changing IT support providers, like changing lawyers, is not a decision any business takes lightly or frequently. The decision is fraught with numerous questions such as whether the new team will understand my business needs, will it cause teething problems, and more importantly, will the reality match the sales pitch! We took that decision to move to Ramsac in January after ten years with another provider and we have not regretted that choice for a moment. Ramsac are simply great! From the get go we have been very well supported from the front line very helpful telephone support team right up to our relationship manager. We feel that the Ramsac team are very much an integral part of us . What however has driven us to write this review is the fabulous support we have received following a cyber attack this week. Something no business wants to happen but is increasingly a sad factor of modern cyber life. The Ramsac cyber support team were superb and really gave us first class support and guidance through what was frankly a horrible experience. Thank you Dan! Denise Herrington
The HR Services Partnership
The HR Services Partnership
17:59 16 Jan 20
We have worked with Ramsac since 2015. They offer a truly winning formula. We have been delighted by their support at all three levels: our network consultant (Colin) understands our set up and is great when we need to upgrade our infrastructure; we have ready access to our account manager who has been great with supporting our growth; and the helpdesk is always so patient for the day-to-day glitches. Very professional and supportive – thank you team ramsac!
Zoe Brooks
Zoe Brooks
13:02 16 Jan 20
Sam on the support desk is extremely knowledgeable and helpful. Every time I have rung with an issue and she has helped the problem has always been rectified smoothly and quickly!
Sarah-Jane Calloway
Sarah-Jane Calloway
16:02 06 Jan 20
Ed spent two days with us following an office reshuffle. He worked to a very high standard and was very helpful, courteous and happy to sort out anything we asked of him!
Luke Hoey
Luke Hoey
14:20 07 Nov 19
Always very helpful and will work hard to resolve any issues you have.
Richard Renson
Richard Renson
16:54 10 Dec 18
Great, helpful IT Kings and Queens
Andrew Worth
Andrew Worth
12:37 30 Aug 18
fine bunch
Colin Warner
Colin Warner
08:46 06 Dec 17
Excellent managed service provider.
Selom B
Selom B
11:58 10 Dec 16
First Class!! Responsive, knowledgeable, professional and very easy to work with - Ramsac have been a fantastic strategic IT partner for the last few years and I'm sure will continue to be for many years going forward. I would highly recommend them!
Ian Windle - Inspiring Leadership
Ian Windle - Inspiring Leadership
08:53 04 Jul 16
Great IT business, with a powerful management team. Could not recommend them more highly.
Patrick O'Luanaigh
Patrick O'Luanaigh
10:55 01 Jul 16
A truly fantastic IT support company - I can't speak highly enough about them.
Sarah Whitemore
Sarah Whitemore
11:59 20 Jun 16
I have known Dan May and Ramsac for 5 or 6 years now. Dan is such a great guy and really helpful with strategic advice and input on all things IT. He's so approachable and doesn't baffle you with IT jargon. If you are looking to outsource your IT or you have a problem you need help with Dan is definitely the one to ask.
Jonathan Richards
Jonathan Richards
12:14 31 May 16
I've worked with Ramsac for many years and whole heartedly recommend their services. They are always professional, approachable and have the rare skill of making IT understandable. Their can do attitude leaves you feeling that you are in safe hands.
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