Honest & adaptable charity and non-profit IT support
Charities and non-profit organisations need reliable IT support to deliver their mission securely, efficiently and cost effectively. Your trustees should feel assured that data is kept safe whilst empowering employees and volunteers working on the front line.
Feel assured in your IT solution
Charity IT support and services
Charities and non-profit organisations of all sizes need reliable IT support in order to function safely, compliantly, and effectively. As digital technology and regulation develops, charities need modernisation without service disruption.
At ramsac, we’re proud to deliver honest, independent and high-value IT support for charities and non-profit organisations. With our extensive experience supporting both local and national charitable organisations in the UK, we’re here for you every step of the way. That’s why we’re the secure choice for everyone, including charities and non-profits.
Take a look at our video to see how we have helped other organisations.
We are trusted by the following charities and non-profit organisations:
What is IT support for charities, and what do we offer?
IT support plays a crucial role in keeping charities running smoothly, securely, and cost-effectively. At ramsac, we understand that charities face unique pressures, from tight budgets and limited resources to increasing digital demands. Our IT support for charities is designed to meet these challenges, empowering you to focus on your mission while we take care of the technology that powers it.
From the donors and volunteers to staff and service users, your charity depends on reliable IT systems to communicate, collaborate and deliver services efficiently. Our service incorporates proactive support, independent advice and expert consultancy, so you’re never left behind.
We know how important it is that every technology investment delivers value. That’s why we provide only the most trustworthy, independent advice to help you make strategic, cost-effective IT decisions.
We offer:
- Independent, trustworthy and reliable advice from experienced IT specialists who understand the non-profit sector
- Specialised, value-for-money solutions tailored to your business size, budget and goals
- Regular visits with a dedicated IT manager
- Support with procurement, budgeting and licensing
- 24/7 support for UK charities, including international offices and remote workers
- An optional cybersecurity monitoring service with secure+ to protect sensitive data
- Cloud and mobile technology solutions, enabling flexible, modern ways of working
- Microsoft expertise – ramsac is a Microsoft Solutions Partner, offering expert, industry-leading support for Microsoft products and services
Explore our charity case studies
SignHealth
SignHealth is the deaf health charity and exists to improve deaf people’s health and wellbeing in the UK. After assessing their IT infrastructure, we were able to recommend and implement Microsoft 365 across the business, allowing for secure data access across the charity’s range of offices, centres and residential homes. Read our case study to learn more about our successful partnership.
Mental Health Foundation
The Mental Health Foundation is a vital charity that investigates the prevention and sources of mental illness, enabling its service users to thrive. At ramsac, we know how important system uptime is for them, and we work tirelessly to ensure they have full functionality. Find out how we’ve helped them with our IT support.
What our clients say
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★★★★★We are a small organisation, but we rely on ramsac for support and help when needed—and advice when required. Hopefully, this relationship will continue.”
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★★★★★
"totalIT has reduced our level of risk significantly and completely removed the burden of endless worry about managing our IT infrastructure."
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★★★★★"Every encounter with any personnel from ramsac has always been a valuable, collaborative, engaging and a learning experience."
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★★★★★“They are very professional, knowledgeable, and friendly…we have had very positive experiences working with ramsac.”
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★★★★★
“We want to know that we’re doing everything we should be doing to keep our systems as secure as reasonably possible"
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★★★★★“Based on the Foundation’s experiences of working with ramsac I would recommend their services to other organisations who are in need of a competent IT company to help them with day to day support issues and on-going projects.”
Empower your charity with cybersecurity. Choose secure+
With around 32% of charities reporting a cyber-attack in 2024, charities are an attractive target for cybercriminals. When an attack occurs, this can cause operations and activities to stop until a resolution is found.
At ramsac, we understand just how important lost time is for charities. That’s why our secure+ service offers proactive monitoring for cyber breaches and attacks. This cost-effective add-on to your totalIT package allows us to evaluate your organisation’s risks, any specific working requirements and a reoccurrence strategy.
Plus, we’ll take care of all the heavy lifting so you can always remain operational.
Managed IT support
ramsac offers 24/7 full-managed support and advice for UK charities, covering all IT and security needs. This includes comprehensive IT solutions and temporary skill gap filling.
Projects & consultancy
Project management for large IT changes, helping you to focus on your day-to-day work.
Cybersecurity
Don’t leave your charity vulnerable. Take action today to protect your charity and your people from cyberattacks.
Microsoft 365
Let us help your charity or non-profit migrate to Microsoft 365.
AI readiness and support
We’ll help you to understand how you can effectively use AI in your charity.
Benefits of our IT services for charities
We work alongside leading IT cloud, hardware and software providers to ensure the best outcomes for our customers. This makes us ideally placed to offer independent advice and support that caters directly to your charity’s needs.
Our comprehensive IT management provision, totalIT, enables your organisation to receive the guidance and support it needs to succeed.
Partnered with our cybersecurity monitoring service, secure+, you’ll have a winning combination that allows you to continue fundraising efforts and deliver vital services for your users.
- Clear visibility for the future of your IT needs, tailored to your charity’s mission
- Support for volunteers and trustees, not just paid staff
- Streamlines work for remote and hybrid workers
- Improved efficiency – frees up time to focus on your beneficiaries
- Fills IT skills gaps in your charity’s workforce
- Ensures data security for donors and beneficiaries – protects sensitive data and prevents data breaches
- Compliance support with data protection regulations and other legal requirements
- Proactive cybersecurity monitoring service available
- Reoccurrence strategy that tackles future cyber threats with secure+
Why choose ramsac for your charity’s IT support?
Adaptable
We’re flexible to your needs. However your charity works, we can help. We’ve even rolled out text-based support for those who are hard of hearing. Nothing’s off the table.
Approachable
We don’t use jargon. Just simple, clear language. Regardless of your team’s understanding of IT, we’ll help them and resolve any issues, no matter how small or large they may be.
Reliable
We provide a consistently excellent IT service to charities, and our customers consistently rate our front-line support teams positively, in fact, it’s normally around 97% positive responses.
Knowledgeable IT professionals your charity can trust
We understand that the availability and security of mission-critical services for staff, trustees, donors, volunteers and beneficiaries are essential. That’s why we believe that trustworthy, independent and expert counsel is essential.
Our team of experienced, UK-based professionals work alongside your charity helping you understand how your IT works and finding a secure solution, tailor-made to your specifications.
We can help you carry out a thorough information security risk assessment. Then we help plan and implement end-user training and internal policies to ensure the protection of your data. Whatever the size or focus of your charity, we can manage the ongoing security of your IT infrastructure.
Customer
Satisfaction Survey
All our clients are invited to provide a quick rating of satisfaction when we close a Support request for them. Find out what they had to say.
Speak to us today
If your firm needs IT that delivers, get in touch today. Whether you’re unsure about security or just want to sanity check your current IT arrangements, we’re here to help.
