Whether you would like ramsac to provide your full IT support function or work with your existing IT department to pick up any slack, you will find our service professional, efficient and indispensable.
With a structured IT support team, working to business-friendly SLAs and providing end users with the option to contact them via phone, email, instant chat or via a web portal, we provide 24 hour, jargon free, caring outsourced IT support.
We provide outsourced IT support you can count on, delivered by our fast, efficient and friendly team of experts. Our IT support service includes:
Additional resources & specific expertise to plug in house skills gaps
Access the precise service or area of expertise you need, exactly when you need it, without having to recruit a sixty-strong team of engineers. Select from a menu of options including:
You can rest easy in the knowledge our qualified IT professionals hold certifications in products including Microsoft, Citrix, Apple, Dell, HP, VMware, Veeam.
We pride ourselves on providing consistently excellent service and communication. At ramsac, we always deliver on our promises.
We are well-known for 24hr jargon-free support. We only ever use clear, comfortable language and are always available if you need IT support.
"It was really clear about 2 minutes into our first meeting with ramsac, we knew they were the right supplier for us. It wasn’t even a question."Read the case study
“We trust ramsac as our IT partner, they offer a well-targeted and cost effective alternative to a big in-house team and we would recommend them to any small business with similar IT needs to us.”Read the case study
“At each milestone in our growth ramsac has risen to every challenge we have presented them. We consider their guidance and support to be of intrinsic value and view them more as business partner than a service provider.”Read the case study
“For the first time we were able to depend upon our IT systems to function without question. The server no longer crashes and it remains switched on 24×7.”Read the case study
“ramsac have always provided a great project team, who attend site and talk through all the requirements of each project, in language I can understand and are really great at keeping me up to date on actions and issues throughout the project.”Read the case study
"The key thing that I find with ramsac is that we’re very busy. Things regularly drop off our radar, ramsac, put them back on the radar."Read the case study