Efficient and experienced IT solutions for accountancy firms
ramsac is proud to deliver experienced, highly efficient, independent, high-value specialist IT support and management for accountants and accountancy firms.
Our managed totalIT services provide reliable technical support, advanced cybersecurity and robust data protection to maintain compliance and keep your systems running.
Gain reliable IT support for your accounting firm
Accounting firms and accountants IT support with totalIT from ramsac
We know you need reliable IT support for your accounting firm to function efficiently and effectively whilst keeping sensitive data protected and staying compliant with industry regulations.
We take care of everything you need to grow your business, from enhanced cybersecurity solutions to award-winning IT support, all wrapped up in our totalIT services tailored specifically for you.
We are trusted by
Managed IT support for accountants
Whether you need IT support available 24/7 to manage your entire IT estate or you need to fill a specific skills gap, ramsac can help. Our totalIT solutions offer flexibility, protection and peace of mind.
Projects & consultancy
Project management and consultancy for large IT operations in the accountancy sector.
Cybersecurity
Don’t leave your data to chance. Protect your accountancy firm, your staff and your clients now.
Microsoft 365
Cloud-based software and support for flexible working delivered by an established Microsoft 365 consultancy.
Cloud technology
Remote storage & IT operations with fully-managed IT support.
How ramsac can help your accounting firm
We are experienced in working with accountancy firms of all sizes. From large, well-established firms to smaller growth practices, we have the experience to provide the right solution for you.
ramsac ensures your accounting firm is always making considered and well-informed decisions about future IT planning with no surprises.
- Single point of contact for all your IT and communications needs
- Exceptional IT support, strategy and relationship management
- Around the clock support to firms with international offices
- Full management of your IT estate
- Vendor support from leading practice management and accountancy software vendors including IRIS, Sage, Quickbooks & Xero.
Protect your data with totalIT from ramsac
totalIT is built to give accountants and accounting firms the IT support they need to match their ambitions. Benefit from robust security and flexibility that ensure your systems are compliant, and your people are productive. Choose from three progressive tiers, each offering distinct levels of managed IT support:
- totalIT essentials
- totalIT secure
- totalIT premium
Whether you’re a new financial startup or large accountancy organisation, you’ll find the right level of service with options to upscale.
With totalIT, you gain a fully-managed IT service that works like your in-house team, keeping your business connected and your data secure.
Managed IT support for the accounting sector
Recommended for: Organisations that need a reliable IT partner
totalIT essentials is the ideal starting point for accountants and accountancy firms seeking dependable, proactive IT support. It includes everything from responsive helpdesk access and regular patching to detailed reporting. We provide all the core services your business needs to stay secure, efficient and productive.
Recommended for: All businesses that prioritise data security and protection
totalIT secure is designed for organisations that put cybersecurity and safeguarding first. Alongside full daily IT support, it includes 24/7 system monitoring, secure data backups, vulnerability management and regular resilience reporting. With totalIT secure, your accounting business benefits from robust protection against evolving cyber threats.
Recommended for: Organisations in regulated sectors that require proactive protection and continuous improvement
totalIT premium is tailored for UK organisations operating in highly-regulated sectors where compliance and resilience are critical. Expanding on the capabilities of totalIT secure, it adds strategic consultancy, dedicated on-site support, advanced IT roadmapping and full compliance management. Benefit from a future-ready, fully managed IT partnership that ensures your business is secure, compliant and ahead of the curve.
Why choose totalIT for your accounting firm’s IT support
Adaptable
We’re flexible to your needs, however your accounting firm may work, we can help.
Approachable
We don’t use jargon. Just simple, clear language.
Reliable
We provide consistently excellent IT services to all different types of businesses.
Customer
Satisfaction Survey
All our clients are invited to provide a quick rating of satisfaction when we close a Support request for them. Find out what they had to say.
Knowledgeable IT professionals that accountants can trust
We understand that the availability and security of mission-critical services for your clients and stakeholders is imperative. That’s why we believe that trustworthy, independent, expert counsel is essential.
Our team of experienced IT professionals will work alongside your accounting firm to help you understand your legal obligations and find a secure solution, tailor-made to your specifications.
We’re here to provide help carrying out thorough information security risk assessments within your business, from end-user training to internal policies, all for the protection of your data. Whether your organisation is small or large, we can manage the ongoing security of your IT infrastructure.
Our totalIT services offer three distinct levels of managed IT support, each one designed to power your accountancy business while you build and maintain client trust.
Choose from three totalIT options
Compare our comprehensive totalIT solutions:
| totalIT essentials | totalIT secure | totalIT premium | |
|---|---|---|---|
| Unlimited helpdesk | ✔ (0800/1800 M-F) | ✔ (0800/1800 M-F & 24/7 on call support) | ✔ (0800/1800 M-F & 24/7 on call support) |
| User & access management including Microsoft 365 licence management | ✔ | ✔ | ✔ |
| Backup monitoring & Microsoft 365 cloud backup | ✔ | ✔ | ✔ |
| Live system compliance reporting | ✔ | ✔ | ✔ |
| Interactive support portal | ✔ | ✔ | ✔ |
| Strategic guidance and third-party renewals management | ✔ | ✔ | ✔ |
| Quarterly business review | ✔ | ✔ | ✔ |
| Technical updates & system development | ✔ (2 hours per month) | ✔ (4 hours per month) | ✔ (4 hours per month) |
| Third-party software patching | – | ✔ | ✔ |
| Third-party software vulnerability management | – | ✔ | ✔ |
| Priority one issue – inclusive call outs | – | ✔ | ✔ |
| 24/7 end user device security | – | ✔ | ✔ |
| 24/7 identity threat response security | – | ✔ | ✔ |
| 24/7 information and event management security | ✔ | ✔ | |
| End user security awareness training (monthly) | ✔ | ✔ | |
| Cyber awareness training and phishing tests | ✔ | ✔ | |
| Quarterly 365 security report | ✔ | ✔ | |
| Annual in-person cyber awareness briefing | ✔ | ||
| Annual IT policies review | ✔ | ||
| Risk management & reporting | ✔ | ||
| Security gap analysis and cyber certification fee | ✔ | ||
| IT roadmap planning (quarterly) | Optional | ✔ | ✔ |
| ISO 27001 gap analysis | ✔ |
Available add-ons:
- Dedicated senior consultant days (weekly, fortnightly, monthly or quarterly)
- Out-of-hours firmware patching
- Monthly IT planning meeting including IT roadmap management
- Onsite support consultant visits (daily, weekly, fortnightly or monthly)
What our clients say
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★★★★★“For long term strategic IT plans, we rely on ramsac’s expertise to advise on best solutions and to install and manage any necessary projects.”
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★★★★★We are a small organisation, but we rely on ramsac for support and help when needed—and advice when required. Hopefully, this relationship will continue.”
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★★★★★"Our approach to cybersecurity has significantly changed since the breach. We have taken ramsac's advice to go fully cloud-based. We recognise that without their timely support, this attack could have potentially put us out of business, underscoring the critical importance of robust cybersecurity measures and expert support."
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★★★★★"totalIT has reduced our level of risk significantly and completely removed the burden of endless worry about managing our IT infrastructure."
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★★★★★"Every encounter with any personnel from ramsac has always been a valuable, collaborative, engaging and a learning experience."
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★★★★★“They are very professional, knowledgeable, and friendly…we have had very positive experiences working with ramsac.”
Speak to us today
If your accounting firm needs IT that delivers, get in touch today. Whether you’re unsure about security, or just want to sanity check your current IT arrangements, we’re here to help.
