Having the right team is incredibly important to us. All ramsac services are delivered by our own full time technical experts. We don’t subcontract work, so we can tightly manage and control the quality standards we strive for.
We select candidates not only for their technical experience, but also for their ability to understand the structure and culture of our clients’ organisations, and to explain technical solutions and issues in jargon-free language.
We have a 97% customer retention rate and a 94% staff retention rate – we invest in our people, meaning they stay with us and provide consistently high levels of service. We also invest time and commitment in our customers. Our strong values help us ensure that our relationships are always for the long term.
We add greatest value when involved in your planning and decision making, enabling us to provide considered long terms solutions to help drive your organisation forward. So our job is not to simply supply, install and support technology – we also help you ensure your IT is enabling you to be more efficient, secure and resilient.
You will never deal with a salesperson at ramsac – you’ll always be advised by experienced technical consultants. We don’t set sales targets, so you’ll always get the very best, impartial advice. We aren’t aligned to any specific vendor, and none of our staff are paid commission.
As we’ve grown over the last 25 years, it’s been vital to ensure that all new members of the ramsac family properly understand and become a part of our culture. Our culture book provides an insight into how we work to any new employee, prospective employee, client, or partner.
We'd love to talk to you about your specific IT needs, and we'd be happy to offer a no obligation assessment of your current IT set up. Whether you are at a point of organisational change, unsure about security, or just want to sanity check your current IT arrangements, we’re here to help.