Customer support portal

ramsac have a customer support portal for users to log, view and update support calls

The portal is a smarter, faster way to:

  • Log support tickets
  • Track the progress of existing requests
  • Access IT health reports and dashboards
  • View assets and invoices
  • And much more – all from one secure location, available 24/7

Whether you’re a primary contact managing your organisation’s IT, or a team member needing help, the portal gives you visibility, control, and convenience in just a few clicks.

If you have any issues logging into the new portal please contact a ramsac support consultant who will be happy to assist you.

Team Cedar support number 01483 963290

Team Maple support number 01483 963292

If you have 24 hour support please use your dedicated 24 hour support number.

For more information on how to use the portal watch the video below or download our instructions for the customer support portal.

Customer support portal

Quiz yourself

Are you more cyber savvy than an 11 year old?

11-14 year olds get asked these questions in school. Could you get these right?