Efficient and reactive IT support for UK law firms
Law firms require IT that ensures every aspect of the business is protected and hyper-secure, with levels of access and confidentiality of the highest priority. ramsac is proud to deliver experienced, highly efficient, secure and independent IT support for law firms and solicitors across the UK, including London, the South East and further afield.
Our totalIT solutions prioritise compliance, advanced cybersecurity and full technical support in an industry where stability, confidentiality and agility are paramount.
Gain highly efficient, secure and independent IT solutions
IT for legal firms
Law firms and solicitors need compliant and secure IT support in order to function efficiently and effectively. Whether you are a small law firm or a larger LLP, we have the experience to provide the right solution for you, ensuring your firm remains secure. We know that you hold highly sensitive client data, meaning its safeguarding is your top priority. Your firm also needs the flexibility to be able to access it from home, the office, court or client site. At ramsac, we make this work for you.
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What are IT solutions for law firms, and how can ramsac help?
IT solutions for law firms include software, services and support designed to improve operational efficiency, protect sensitive data and help legal professionals deliver outstanding service. From managing complex case files to remaining compliant with regulatory bodies such as the SRA, law firms rely heavily on technology to stay competitive and secure.
At ramsac, we understand the unique challenges facing your firm – confidentiality, compliance and seamless data access. Our three-tier totalIT services include comprehensive IT support, strategy and relationship management to get your IT and communications working for you at the highest level. Not only do we keep your law firm operational, but we can also proactively manage potential security threats that could affect client data.
Our IT solutions include:
- 24/7 support, allowing your firm to operate without interruption, including for international offices
- Managed IT services, providing oversight of your IT estate, maintenance and issue resolution
- Cybersecurity solutions such as company-wide training, phishing testing, firewalls and data security audits to protect client data and your firm’s reputation
- Strategic consultancy, giving you a single point of contact for all your IT and communications needs
- Cloud computing, giving teams secure remote access to files wherever they are
Future-proof your law firm with totalIT from ramsac
totalIT is built to give legal businesses the flexibility and choice to match their goals. Choose from three progressive levels of managed IT support and cybersecurity to meet your evolving needs:
- totalIT essentials
- totalIT secure
- totalIT premium
Whether you’re a new startup or an established law firm, you’ll find the right level of service with options to upscale as your business grows.
With totalIT, you gain a fully-managed IT service that works like your in-house team, keeping your business connected, compliant and secure.
Managed IT support for law firms
Recommended for: Law firms that need a reliable IT partner
totalIT essentials is the ideal starting point for legal organisations seeking dependable, proactive IT support. It includes everything from responsive helpdesk access and regular patching to detailed reporting. We provide all the core services your law firm needs to stay secure, compliant and productive.
Recommended for: All businesses that prioritise data security and protection
totalIT secure is designed for law firms that prioritise cybersecurity and data protection. Alongside full daily IT support, it includes 24/7 system monitoring, secure data backups, vulnerability management and regular resilience reporting. With totalIT secure, your legal firm benefits from robust protection against the ever-changing landscape of cyber threats.
Recommended for: Organisations in regulated sectors that require proactive protection and continuous improvement
totalIT premium is tailor-made for UK law firms operating in highly-regulated sectors where compliance and resilience are critical. Expanding on the capabilities of totalIT secure, it adds strategic consultancy, dedicated on-site support, advanced IT roadmapping and full compliance management. Benefit from a fully managed IT partnership that ensures your law firm remains secure, compliant and future-proof.
Proactive cybersecurity for your law firm with totalIT
At least 75% of law firms have reported being a victim of a cyber attack across the UK. In some cases, they saw that more than £4 million of client money had been stolen. Not only can this majorly damage a firm’s reputation, but it can also incur huge costs.
At ramsac, we recognise just how damaging cyber-attacks can be. Our totalIT solutions proactively monitor for cyber attacks or threats that could harm your law firm.
Through consultation and regular check-ins, we get to know what risks your organisation faces as well as any weak points in your IT infrastructure. As part of this, we’ll put together a recurrence strategy that helps protect your business from future attacks.
Managed IT support for law firms and the legal sector
For law firms, the need for reliable IT can be vital, and here at ramsac, we offer comprehensive managed IT support through our totalIT solutions. Available in three distinct options, we’ll assists you in your work and daily requirements. We tailor every solution to meet your needs and can adapt as you require.
Projects & consultancy
Project management for law firms that require large IT operational change.
Dynamic cybersecurity
Don’t let cybercriminals win. Act now to protect your law firm and your client’s data with totalIT’s advanced cybersecurity features.
Microsoft 365
Cloud-based workplace software for flexible working managed by a Microsoft 365 consultancy.
Cloud technology
Remote storage & fully managed IT operations for security, compliance and efficiency.
Benefits of our IT support for UK law firms
We work alongside leading IT cloud, hardware and software providers to deliver the best services to your law firm. This makes us ideally placed to offer independent advice and support too. Our comprehensive IT management provision, totalIT, enables your organisation to receive the guidance and support it needs to succeed.
Our totalIT service also includes proactive cybersecurity monitoring across your business. That means we tackle and review any threats, putting vital plans in place to address them.
- Enhances flexible working practices
- Streamline your IT processes across all areas of the business
- Fill skills gaps in your law firm
- Increase efficiency and productivity by automating tasks, freeing up time to focus on the task at hand
- Cost savings through an optimised IT infrastructure
- Competitive market advantage by adopting the latest technologies
- With totalIT’s advanced security features, you’ll benefit from 24/7 cybersecurity monitoring that protects your business
- Our recurrence strategy will keep your business reactive to potential cyber attacks
Why choose totalIT from ramsac for your law firm?
Adaptable
We’re flexible to your needs, however your law firm works, we can help.
Approachable
We don’t use jargon. Just simple, clear and understandable language.
Reliable
We provide consistently excellent IT services to businesses.
Customer
Satisfaction Survey
All our clients are invited to provide a quick rating of satisfaction when we close a Support request for them. Find out what they had to say.
Case study: Perry Hay & Co
Perry Hay & Co, a private client practice from South West London, needed an IT solution that would keep their systems secure. They required support that enabled them to complete their busy day-to-day tasks without hindrance from poor IT systems. Find out how we catered to their exact needs and have provided a stable work platform they use for their Practice Management System.
Choose from three totalIT options for your law firm
Compare our comprehensive totalIT solutions:
| totalIT essentials | totalIT secure | totalIT premium | |
|---|---|---|---|
| Unlimited helpdesk | ✔ (0800/1800 M-F) | ✔ (0800/1800 M-F & 24/7 on call support) | ✔ (0800/1800 M-F & 24/7 on call support) |
| User & access management including Microsoft 365 licence management | ✔ | ✔ | ✔ |
| Backup monitoring & Microsoft 365 cloud backup | ✔ | ✔ | ✔ |
| Live system compliance reporting | ✔ | ✔ | ✔ |
| Interactive support portal | ✔ | ✔ | ✔ |
| Strategic guidance and third-party renewals management | ✔ | ✔ | ✔ |
| Quarterly business review | ✔ | ✔ | ✔ |
| Technical updates & system development | ✔ (2 hours per month) | ✔ (4 hours per month) | ✔ (4 hours per month) |
| Third-party software patching | – | ✔ | ✔ |
| Third-party software vulnerability management | – | ✔ | ✔ |
| Priority one issue – inclusive call outs | – | ✔ | ✔ |
| 24/7 end user device security | – | ✔ | ✔ |
| 24/7 identity threat response security | – | ✔ | ✔ |
| 24/7 information and event management security | ✔ | ✔ | |
| End user security awareness training (monthly) | ✔ | ✔ | |
| Cyber awareness training and phishing tests | ✔ | ✔ | |
| Quarterly 365 security report | ✔ | ✔ | |
| Annual in-person cyber awareness briefing | ✔ | ||
| Annual IT policies review | ✔ | ||
| Risk management & reporting | ✔ | ||
| Security gap analysis and cyber certification fee | ✔ | ||
| IT roadmap planning (quarterly) | Optional | ✔ | ✔ |
| ISO 27001 gap analysis | ✔ |
Available add-ons:
- Dedicated senior consultant days (weekly, fortnightly, monthly or quarterly)
- Out-of-hours firmware patching
- Monthly IT planning meeting including IT roadmap management
- Onsite support consultant visits (daily, weekly, fortnightly or monthly)
Knowledgeable IT professionals law firms and solicitors can trust
We understand that the availability and security of critical services for your clients must not be compromised. That’s why we believe trustworthy, independent and expert counsel is essential. And that’s exactly what we offer.
Our team of experienced professionals will work alongside your legal firm to help you understand your legal obligations and find a secure solution, tailor-made to your specifications.
Here at ramsac, we can assist with carrying out a thorough information security risk assessment. After this, we’re here to implement end-user training and internal policies within your business to guarantee the protection of your data.
Whether you’re a small team or large law firm, we’ll manage the ongoing security of your IT infrastructure and build robust defences around your data. Multi-factor authentication, data encryption, routine vulnerability scans, regular patching as well as audits and compliance checks are woven into our totalIT solutions.
What our clients say
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★★★★★“IT is crucial to the successful operation of any law firm, it is therefore very important that our IT supplier understands our business and shares our philosophy of excellent client service.”
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★★★★★We are a small organisation, but we rely on ramsac for support and help when needed—and advice when required. Hopefully, this relationship will continue.”
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★★★★★"Our approach to cybersecurity has significantly changed since the breach. We have taken ramsac's advice to go fully cloud-based. We recognise that without their timely support, this attack could have potentially put us out of business, underscoring the critical importance of robust cybersecurity measures and expert support."
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★★★★★"totalIT has reduced our level of risk significantly and completely removed the burden of endless worry about managing our IT infrastructure."
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★★★★★"Every encounter with any personnel from ramsac has always been a valuable, collaborative, engaging and a learning experience."
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★★★★★“They are very professional, knowledgeable, and friendly…we have had very positive experiences working with ramsac.”
Speak to us today
If your law firm needs IT that delivers, get in touch today. Whether you’re unsure about cybersecurity, or just want to sanity-check your current IT arrangements, we’re here to help.
