Scalable, managed IT support for small and medium UK businesses
Small to medium enterprises (SMEs) require flexible IT that aligns with their business growth.
At ramsac, we deliver award-winning, adaptable, fully managed IT services that evolve with your company and are tailored to your unique needs.
Whether you need our foundation-level totalIT essentials or something more advanced like totalIT secure or totalIT premium, we’ll take care of your entire IT suite and provide 24/7 technical support, AI-driven cybersecurity, excellent customer service, and more. That way, you can focus on what’s most important – making your business a success.
Feel assured in your IT solution with totalIT from ramsac
Fully managed IT solutions for UK small and medium companies
Is your business expanding? Can your current IT support provider handle the evolving needs of your company, employees, and customers? If your organisation has outgrown your IT, it’s probably time to find a new partner that matches your business goals.
ramsac’s totalIT services offer a dynamic, three-tier approach to your IT needs, providing adaptable IT solution for businesses of all sizes, from large-scale enterprises to SMEs and ambitious startups. You’ll benefit from agile, cost-effective,managed IT support, getting industry-leading IT services at a price you can afford.
From AI-based cybersecurity to 24/7 remote support, we’ll optimise your IT environment to help you achieve greater results faster and with less hardware. We’ll deliver flexible, affordable, managed IT without the expensive overheads.
With totalIT from ramsac, your teams and customers are protected while you adapt to business changes and enhance your operations through expert service delivery.
We are trusted by
Key features of totalIT from ramsac
totalIT is designed to give small to medium enterprises flexibility and choice aligned to your goals. There are three progressive tiers, each building on the last:
- totalIT essentials
- totalIT secure
- totalIT premium
As the owner of a small business or startup, you may begin with the level of service that’s right for you now before upscaling as things evolve and your company expands.
Our totalIT solutions act like your own IT department to keep your business online, your people productive and your systems resilient.
Managed IT services created for today’s small and medium enterprises (SMEs)
Recommended for: Organisations that need solid IT foundations
totalIT essentials is the perfect foundation for small businesses that require reliable, proactive IT support. It covers the basics from dependable helpdesk access to routine patching and comprehensive reporting, and also includes all the essential services your business needs to stay efficient and productive.
Recommended for: Organisations that value security & protection of data
Our core service:
totalIT secure is built for organisations that put cybersecurity first. In addition to comprehensive day-to-day IT support, it provides 24/7 monitoring, secure data backups, vulnerability management and regular resilience reporting. With totalIT secure, your systems and data are protected against today’s evolving cyber threats.
Recommended for: Organisations in regulated sectors that need proactive protection & education
Designed for the UK’s ambitious companies working in fields where regulation & compliance is paramount, totalIT premium offers the highest standard of IT partnership. Building on the strengths of totalIT secure, it adds strategic consultancy, dedicated on-site support, advanced IT roadmapping, complete compliance management and more. totalIT premium is the smart, future-ready, fully managed IT solution.
Our full range of managed IT services for SMEs
Flexible, managed IT support
We’ll devise a managed IT support & maintenance plan with clear, fixed costs to make budgeting straightforward and predictable.
We’ll also work with your in-house IT team, providing additional expertise and guidance to fill any internal skills gaps
AI-driven cybersecurity and 24/7 protection
Powered by advanced artificial intelligence and machine learning, our proactive cybersecurity monitoring service is designed to combat cyber threats and keep SMEs active and online. We’ll monitor your entire IT network & data estate. to identify risks and potential data breaches early, minimising business disruption.
Reliable disaster recovery
Businesses can reduce risks and prevent data loss with our dynamic disaster recovery solutions. If you experience a cyber attack or data breach, our specialists will implement a robust plan to maintain business continuity and get your operations back up and running quickly and effectively.
Sectors we work with
Business
We partner with ambitious, professional organisations to help them stay secure, compliant and confident in their IT operations.
Charities/NFP
We work closely with charities and not-for-profit organisations that promote and support good causes. Our totalIT services include everything from AI-driven cybersecurity to fully managed IT.
Financial Services
With a deep understanding of regulated industries, we identify and implement the best IT solutions for your needs, including full vendor management and support.
Insurance
Our comprehensive managed IT and cybersecurity solutions are designed to safeguard and support insurance companies in the UK. We provide a level of dynamic protection that few others can match.
Advantages of totalIT for small to medium UK businesses
Just like large enterprises, SME and mid market organisations rely on flexible, 24/7 IT support to keep their operations running and avoid downtime. At ramsac, we bring decades of experience providing scalable, managed IT solutions for today’s small to medium-sized businesses.
From data protection and cybersecurity to remote IT support and scalability, ramsac is the IT partner that understands the evolving needs of ambitious SMEs and helps align technology with your business objectives.
How totalIT from ramsac supports small to medium UK businesses
Scalability
Choose the level of totalIT support you need to match your growth plans. If your business is expanding or going through reorganisation, we’ll deliver bespoke, affordable, managed IT designed to meet your specific requirements.
Fully managed IT
Outsourcing your IT support & management is a cost-effective, reliable solution for many organisations. We’ll manage your entire IT estate remotely with full customer support, but without the overheads associated with running an in-house team.
Reliable and trustworthy
Our team of dedicated IT experts ensure you get the most out of your technology for your budget. We pride ourselves on the consistency of our service delivery and communication.
Approachable
We use jargon-free language that SMEs understand. We listen to our partners, and our IT professionals are available to discuss any concerns and offer friendly guidance and advice.
24/7 support
SMEs benefit from 24/7 service every day. We aim to respond promptly to your problems, support your workforce, and ensure your teams receive the highest quality customer service when they most need it.
Cost-effective
You won’t need to splash out on expensive overheads, and you’ll only pay for the services you really need. We’ll create a managed IT solution to suit your needs, without compromising the integrity of your IT suite.
AI-optimised cybersecurity
We’ll constantly monitor your IT estate for data breaches and threats. Our rapid response to cyber threats will save you expensive downtime and maximise productivity across your business.
Disaster recovery
We provide complete data backup and develop rapid recovery protocols to minimise downtime and mitigate financial losses during an IT emergency or natural disaster. We ensure business continuity whatever the situation.
Staff training
We’ll deliver full cybersecurity awareness training for your employees to keep your data protected from cybercriminals. Our programmes help you build a robust human firewall to protect your business from cyberattacks.
Rest assured we are accredited by…
Why choose ramsac as your IT partner?
For over 30 years, we’ve been helping organisations of all sizes build an IT strategy. From large-scale enterprises to ambitious SMEs, our core values reflect our culture and our commitment to the companies we serve.
The goal of our totalIT service is to deliver outstanding managed IT support & security that’s scalable and adaptable to your needs.
We pride ourselves on reliability and excellent communication with our clients. Our friendly, approachable staff use jargon-free language that’s simple to understand. We’re motivated and determined to achieve success for our business and yours. We take a flexible approach to your IT requirements, and we’re never constrained by policy or procedure.
Why choose ramsac?
Award-winning services
Work with an award-winning managed IT company and protect your organisation with totalIT from ramsac.
Certified
Our dedicated team of IT professionals hold certifications in Microsoft, Dell, HP, Sophos, Sonic Wall & Veeam, plus other products.
Accessible
We offer 24/7 jargon-free IT support. Our friendly teams are always available when you need us most.
What our clients say
-
★★★★★We are a small organisation, but we rely on ramsac for support and help when needed—and advice when required. Hopefully, this relationship will continue.”
-
★★★★★
"totalIT has reduced our level of risk significantly and completely removed the burden of endless worry about managing our IT infrastructure."
-
★★★★★"Every encounter with any personnel from ramsac has always been a valuable, collaborative, engaging and a learning experience."
-
★★★★★“They are very professional, knowledgeable, and friendly…we have had very positive experiences working with ramsac.”
-
★★★★★
“We want to know that we’re doing everything we should be doing to keep our systems as secure as reasonably possible"
-
★★★★★“Based on the Foundation’s experiences of working with ramsac I would recommend their services to other organisations who are in need of a competent IT company to help them with day to day support issues and on-going projects.”
Customer
Satisfaction Survey
All our clients are invited to provide a quick rating of satisfaction when we close a Support request for them. Find out what they had to say.
Does your business need a trustworthy and reliable IT partner?
With over 30 years’ experience, our dedicated teams provide award-winning, managed IT support for businesses & charities of all sizes including small to medium-sized enterprises and startups. For more information, contact us today.
