Fully compliant and tailored IT solutions for UK-based financial services firms
Financial service providers rely on fast, reliable and highly secure IT technology. At ramsac, we specialise in delivering expert IT support for financial services, offering fully managed solutions tailored to the complex needs of UK financial organisations.
Get fast, reliable and highly secure IT solutions
IT support for financial services with totalIT from ramsac
Businesses in the UK’s financial services sector depend on reliable IT support to operate efficiently, effectively and legally. We understand the importance of your compliance requirements, protecting sensitive customer and company data and providing an IT platform where flexible working and continuity of business are vital.
At ramsac, our totalIT managed services provide modern cybersecurity solutions that safeguard your valuable data, 24/7. We deliver tailored expert advice, dedicated support and fully managed services for:
- Banks
- Building societies
- Insurance companies
- Asset and Investment Managers
- Hedge Funds
- Private equity & Venture Capital
- Wealth Management Firms
- Financial Advisors
- Trading Operations & Market Infrastructure
Trusted technology partners
As both a Dell Technologies Gold Solution Provider and a Microsoft Solutions Partner, we’re recognised for our technical expertise and commitment to excellence. With priority access to tools, resources and specialist training, we are best placed to deliver innovative, dependable solutions for our clients in the financial services industry.
We are trusted by the following leading financial services companies:
How ramsac can help your financial services firm
At ramsac, we are experienced in working with all aspects of finance, including hedge funds, wealth management, asset management, venture capital, trading operations and financial advisors. More importantly, we know how vital it is to keep your data safe and secure.
Our experience across a variety of financial services means that we have the knowledge and know-how to implement solutions that best meet your needs. As well as access to leading technology providers such as Dell and Microsoft, we also have a range of solutions, including our fully managed monitoring service, that protect your firm’s clients and company reputation.
- Advise on, and implement, compliant solutions for all areas of your IT estate, including compliance reviews and gap analysis
- MiFID II (Markets in Financial Instruments Directive II) compliant phone systems and 24/7 continuity solutions
- Outstanding IT support, strategy and relationship management
- Support to firms with international offices, 24 hours a day, 7 days a week
- Full management of your IT infrastructure, including a strategic IT roadmap
- Future IT planning, including cyberattack prevention
- Dynamic cybersecurity protection and proactive monitoring service that reacts and responds to cyber breaches and threats
- Recurrence strategy that supports your business’s response to cyber-attacks
Robust cybersecurity solutions designed to protect your financial services data
In a recent survey, 77% of financial organisations worldwide reported the detection of one or more cyberattacks in the last year. With access to sensitive personal data and significant financial assets, financial service institutions are an attractive target for cybercriminals. That’s why we developed tailored solutions designed to safeguard your systems, data and reputation – all wrapped up in our dynamic totalIT services.
At ramsac, we acknowledge how devastating a cyber-attack can be, especially for the financial services sector. Not only do you need to ensure your data is properly safeguarded, but you’re also responsible for keeping financial data of your clients safe. totalIT from ramsac acts as a proactive monitoring service, scanning and checking for potential breaches before they happen. As a result, it allows us to alleviate the pressures that your firm feels, especially with the sensitive and high value it holds.
Through consultation, we’ll find out exactly what your business needs and any weak points we need to address. We’ll also support you with a recurrence strategy that investigates ways to keep your business safe.
Managed IT support for the financial services sector
Whether you need fully managed IT support, round-the-clock assistance or scalable IT solutions that adapt as you require, we’re able to provide the right solution for you.
Our totalIT services provide three distinct levels of support for financial services companies, each interwoven with robust cybersecurity.
Projects & consultancy
Project management and consulting for large IT operational changes.
Cybersecurity
Don’t leave your finances at risk. Protect your business, your data and your clients now.
Microsoft 365
Cloud-based software for hybrid and flexible working.
Cloud technology
Remote storage & IT operations for preparedness in the event of a cyberattack or downtime.
Backup & disaster recovery
Minimise downtime for your business and clients.
Cyber Resilience Certification
Prove to your stakeholders you’re ready. Achieve the highest level of cybersecurity protection with ramsac.
Flexible IT support for financial services
totalIT provides protection, flexibility and choice to businesses and organisations in the heavily-regulated financial sector. Select from three progressive options, each offering distinct levels of support and security aligned with your needs:
- totalIT essentials
- totalIT secure
- totalIT premium
From new accountancy firms to established financial organisations, you’ll find the right level of service with options to upscale to match your evolving needs.
With totalIT, you gain a fully-managed IT service that works like your in-house team, keeping your financial business connected, your people productive and your systems secure and future-ready.
Managed IT support for financial services
Recommended for: Financial organisations that need a reliable IT partner
totalIT essentials is the ideal starting point for financial businesses and organisations seeking reliable, proactive IT support. It includes everything from responsive helpdesk access and regular patching to detailed reporting. We provide all the core services your business needs to stay secure, compliant and productive.
Recommended for: All financial businesses that prioritise data security and protection
totalIT secure is designed for organisations in the financial sector that put cybersecurity first. Alongside full daily IT support, it includes 24/7 system monitoring, secure data backups, vulnerability management, regular resilience reporting and more. With totalIT secure, your business benefits from flexibility, security and robust protection against the ever-changing landscape of cyber threats.
Recommended for: Financial organisations in regulated sectors that require proactive protection and continuous improvement
totalIT premium is tailored for UK financial organisations operating in a highly-regulated sector where compliance and resilience are critical. Expanding on the capabilities of totalIT secure, it adds strategic consultancy, dedicated on-site support, advanced IT roadmapping and full compliance management. Benefit from a fully managed IT partnership that will future-proof your financial organisation so you’ll always be ahead of the curve.
Benefits of our totalIT services for finance professionals
We work with industry-recognised IT cloud, hardware and software providers to deliver the best possible support for our customers. This enables us to provide independent advice and cater for your IT requirements directly to your business’ needs.
Our complete IT management provision, totalIT, allows your organisation to receive the guidance and support it needs to excel. Additionally, you can also enjoy full cybersecurity monitoring 24/7.
- Enhance and streamlines remote and hybrid work
- Fills skills gaps in your firm
- Ensures your IT is secure and reliable
- Full management of your IT estate
- Supports employees at all levels
- Proactive cybersecurity monitoring and response
- Preventative action against future cyber-attacks
Financial services case study: Weight Partners Capital
Weight Partners Capital (WPC) is a specialist private equity investor, investing in sectors where the team has operational experience. Dealing with huge investments and large sums of money requires a watertight IT solution.
Through completely outsourcing their IT function with ramsac, WPC were able to receive fully managed IT from supporting end users to cybersecurity maintenance, supported by our expertise in the financial services industry.
“The support service provided by ramsac has been excellent. The team are easy to contact, and knowledgeable. We have had some more challenging issues to fix, but these are escalated and dealt with swiftly, and communication is excellent throughout the period it takes to resolve the issue. It has significantly improved the process of dealing with any issues across our IT system.”
Rachel Kenny
Financial Manager at Weight Partners Capital
What our clients say
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★★★★★
“The support service provided by ramsac has been excellent. The team are easy to contact, and knowledgeable"
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★★★★★“ramsac people are like us, collaborative, committed, creative and honest, at the engagement level, they act like us, work like us and are committed to our, not their, success. I wouldn’t hesitate to recommend ramsac to other organisations.”
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★★★★★“For long term strategic IT plans, we rely on ramsac’s expertise to advise on best solutions and to install and manage any necessary projects.”
Compare totalIT managed IT services
| totalIT essentials | totalIT secure | totalIT premium | |
|---|---|---|---|
| Unlimited helpdesk | ✔ (0800/1800 M-F) | ✔ (0800/1800 M-F & 24/7 on call support) | ✔ (0800/1800 M-F & 24/7 on call support) |
| User & access management including Microsoft 365 licence management | ✔ | ✔ | ✔ |
| Backup monitoring & Microsoft 365 cloud backup | ✔ | ✔ | ✔ |
| Live system compliance reporting | ✔ | ✔ | ✔ |
| Interactive support portal | ✔ | ✔ | ✔ |
| Strategic guidance and third-party renewals management | ✔ | ✔ | ✔ |
| Quarterly business review | ✔ | ✔ | ✔ |
| Technical updates & system development | ✔ (2 hours per month) | ✔ (4 hours per month) | ✔ (4 hours per month) |
| Third-party software patching | – | ✔ | ✔ |
| Third-party software vulnerability management | – | ✔ | ✔ |
| Priority one issue – inclusive call outs | – | ✔ | ✔ |
| 24/7 end user device security | – | ✔ | ✔ |
| 24/7 identity threat response security | – | ✔ | ✔ |
| 24/7 information and event management security | ✔ | ✔ | |
| End user security awareness training (monthly) | ✔ | ✔ | |
| Cyber awareness training and phishing tests | ✔ | ✔ | |
| Quarterly 365 security report | ✔ | ✔ | |
| Annual in-person cyber awareness briefing | ✔ | ||
| Annual IT policies review | ✔ | ||
| Risk management & reporting | ✔ | ||
| Security gap analysis and cyber certification fee | ✔ | ||
| IT roadmap planning (quarterly) | Optional | ✔ | ✔ |
| ISO 27001 gap analysis | ✔ |
Available add-ons:
- Dedicated senior consultant days (weekly, fortnightly, monthly or quarterly)
- Out-of-hours firmware patching
- Monthly IT planning meeting including IT roadmap management
- Onsite support consultant visits (daily, weekly, fortnightly or monthly)
Stay compliant with ramsac
Ensuring compliance is a vital step we take for every industry we work with, but as financial service IT support specialists, we know just how critical this is in the financial services industry. As a GDPR-compliant IT support company holding the highest industry standards, you can rest assured that our solutions will be compliant with any regulations you may face.
Why choose ramsac for your financial services business IT support?
Adaptable
We’re flexible to your needs, however your business may work, we can help
Approachable
We don’t use jargon. Just simple, clear language that is easy to digest.
Reliable
We provide consistently excellent IT services to all different types of businesses.
Customer
Satisfaction Survey
All our clients are invited to provide a quick rating of satisfaction when we close a Support request for them. Find out what they had to say.
Knowledgeable IT professionals your financial services organisation can trust
At ramsac, we know that the availability and security of crucial services for your clients and stakeholders is vital. We also realise it’s essential that your business always remains fully functional and operational. That’s why we believe that reliable, independent and specialist counsel is essential.
We can help by carrying out thorough security risk assessments and implementing end-user training and internal policies, providing your data with an extra layer of security. No matter the size of your organisation, we’re here to help.
We truly understand the individual needs of a financial service provider, from compliance to increased cybersecurity measures, especially in today’s landscape. That’s why cybersecurity monitoring for financial services can prove invaluable.
Explore our totalIT services and benefit from advanced cybersecurity protection today.
With ISO and UKAS compliance certification, you can trust ramsac to deliver secure IT support and fully compliant services for your business.
ISO (International Organization for Standardisation) is an independent body that creates recognised standards to ensure quality, safety, efficiency and consistency across industries, and certification demonstrates a commitment to best practices.
UKAS (United Kingdom Accreditation Service) is a government-appointed national body that accredits certification bodies that issue ISO certificates and confirms that compliance with ISO standards has been verified independently.
IT support for financial services FAQs
IT plays a crucial role in the financial services sector by enabling secure transactions, data management, regulatory compliance, and customer service. Online banking systems, mobile apps and fraud detection keep daily operations running smoothly and ensuring that companies remain competitive and fully compliant in a complex industry of FCA regulations and GDPR.
The financial industry faces various challenges including cybersecurity threats, evolving regulations, concerns around data privacy, and pressure to innovate from competitors. Institutions must protect private client data while always remaining online and complying with strict industry standards. Financial services IT support helps to mitigate these challenges by providing secure, up-to-date environments, and helping to support digital transformation.
IT for financial services can help with efficiency by automating manual processes, streamlining workflows and ensuring systems always remain online. Dedicated IT support gives financial firms room to focus on their strategic goals and objectives, adapting to market changes and above all, improve the customer experience, by reducing downtime and providing data analytics for better decision-making.
Speak to us today
If your financial services organisation needs comprehensive IT support that delivers results and keeps your data safe, get in touch today. Whether you need a full IT security audit, implementation of cutting-edge cybersecurity measures or simply want to sanity-check your current IT arrangements, we’re here to help.
