Reliable and effective IT support for UK insurance companies
Insurance firms need IT that secures all their client data and provides top-level encryption to protect the work they do. ramsac is proud to offer effective and reliable IT support for UK insurance firms of all sizes.
Our totalIT solutions focus on compliance, advanced cybersecurity, and comprehensive technical support – essential in an industry where stability, discretion, and responsiveness are critical.
Get IT support you can count on
IT solutions for insurance firms
Reliable and effective IT support is critical for insurance companies and, whether a start-up or a larger corporation, ramsac has the knowledge and expertise to arrange the best solution for you.
Our totalIT solutions help UK insurance firms enhance their business efficiency and, of course, security. As insurance companies often gather and store confidential and sensitive client data, ramsac’s cybersecurity solutions can go that extra distance to keep your insurance company safe against an ever-changing cybercrime concerns. Our support even covers your teams so that they can access files from home, the office, or at a client site.
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How ramsac can help your insurance company
Protection and security are often urgent priorities for those businesses working with highly sensitive information. Operating with reduced interruptions and a greater focus is a desire for many insurance companies.
Because of the importance of your operational continuity, we offer 24/7 support and remain vigilant about prioritising your ongoing protection. We will work hard to safeguard your data and keep your reputation from costly harm, whilst remaining compliant with regulatory bodies such as SRA.
Our totalIT solutions include:
- 24/7 support, allowing your firm to operate without interruption, including for international offices
- Managed IT services, providing oversight of your IT estate, maintenance and issue resolution
- Cybersecurity solutions such as company-wide training, phishing testing, firewalls and data security audits to protect client data and your firm’s reputation
- Strategic consultancy, giving you a single point of contact for all your IT and communications needs
- Cloud computing, giving teams secure remote access to files wherever they are
Professional IT support for insurance companies
totalIT is designed for insurance companies who value security, flexibility and choice. Select from three progressive tiers, each offering distinct levels of managed IT support and advanced cybersecurity to meet your evolving needs:
- totalIT essentials
- totalIT secure
- totalIT premium
Whether you’re a new startup or an established insurance company, you’ll find the right level of IT support with options to upscale in line with business growth.
With totalIT, you gain a fully-managed IT service that works like your in-house team, keeping you connected, your people productive and your systems secure.
Advanced IT support for companies in the insurance sector
Recommended for: Insurance companies that need a reliable IT partner
totalIT essentials is the ideal starting point for organisations seeking dependable, proactive IT support in the insurance industry. It includes everything from responsive helpdesk access and regular patching to detailed reporting. We provide all the core services your business needs to stay secure, compliant and productive.
Recommended for: All insurance companies that prioritise data security and protection
totalIT secure is designed for organisations that put cybersecurity first. Alongside full daily IT support, it includes 24/7 system monitoring, secure data backups, vulnerability management and regular resilience reporting. With totalIT secure, your insurance company benefits from robust protection against the ever-changing landscape of cyber threats.
Recommended for: Organisations in regulated sectors that require proactive protection and continuous improvement
totalIT premium is tailored for UK organisations operating in highly-regulated sectors where compliance and resilience are critical. Expanding on the capabilities of totalIT secure, it adds strategic consultancy, dedicated on-site support, advanced IT roadmapping and full compliance management. Benefit from a dynamic, fully managed IT partnership that ensures your insurance company is protected and future-ready.
Managed IT support for insurance companies
Insurance firms have stringent requirements for IT and here at ramsac, we’re able to offer comprehensive managed IT support that assists you in your work and daily requirements. Driven by our three-tier totalIT services, we tailor every solution to meet your needs.
Projects & consultancy
Keep your insurance company’s projects managed and optimised.
Dynamic cybersecurity
Do your due diligence and make the secure choice – protect your insurance firm against cyber criminals today with our totalIT solutions.
Microsoft 365
Powerful cloud-based tools for workplace and flexible working managed by a Microsoft 365 consultancy.
Cloud technology
Remote storage & fully managed IT support for security, compliance and efficiency.
Benefits of our IT support services for insurance companies
We work in conjunction with leaders in IT cloud, hardware and software. With this expertise and knowledge, we are ideally placed to deliver independent advice and support for a range of IT services. Our IT management solution provision is comprehensive, equipping your firm with the tools to thrive, including:
- Enhances and supports remote and hybrid workers
- Fills skills gaps across your business
- Secure and reliable IT access for all staff
- Streamlines IT processes across multiple sites
- With totalIT’s advanced security features, you’ll benefit from 24/7 cybersecurity monitoring
- Our recurrence strategy will keep your business reactive to potential cyber attacks
Why choose totalIT from ramsac for your insurance company?
Adaptable
Our IT services are flexible and we work closely with you to provide the best solution.
Approachable
Our jargon-free approach keeps things simple.
Reliable
Trusted IT excellence for businesses.
Customer
Satisfaction Survey
All our clients are invited to provide a quick rating of satisfaction when we close a Support request for them. Find out what they had to say.
IT experts that insurance companies can trust
At ramsac, we know that a trustworthy and reliable IT solution is imperative to keeping your operation successful. With our expert guidance, we can help unlock the true potential of your IT services.
Our specialist team will work directly with your company to help map out compliance and legal matters when it comes to securing your sensitive data. A secure solution, especially for insurance companies, means that you and your customers can remain reassured that data is optimally protected.
As security is our top priority, we deliver comprehensive security risks assessments, helping insurance companies dodge potential vulnerabilities. Protection is reinforced after we help train your team and draft internal policies.
What our clients say
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★★★★★“ramsac people are like us, collaborative, committed, creative and honest, at the engagement level, they act like us, work like us and are committed to our, not their, success. I wouldn’t hesitate to recommend ramsac to other organisations.”
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★★★★★“For long term strategic IT plans, we rely on ramsac’s expertise to advise on best solutions and to install and manage any necessary projects.”
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★★★★★We are a small organisation, but we rely on ramsac for support and help when needed—and advice when required. Hopefully, this relationship will continue.”
Choose the right level of IT support for your insurance company
Compare our dynamic totalIT solutions for the insurance industry:
| totalIT essentials | totalIT secure | totalIT premium | |
|---|---|---|---|
| Unlimited helpdesk | ✔ (0800/1800 M-F) | ✔ (0800/1800 M-F & 24/7 on call support) | ✔ (0800/1800 M-F & 24/7 on call support) |
| User & access management including Microsoft 365 licence management | ✔ | ✔ | ✔ |
| Backup monitoring & Microsoft 365 cloud backup | ✔ | ✔ | ✔ |
| Live system compliance reporting | ✔ | ✔ | ✔ |
| Interactive support portal | ✔ | ✔ | ✔ |
| Strategic guidance and third-party renewals management | ✔ | ✔ | ✔ |
| Quarterly business review | ✔ | ✔ | ✔ |
| Technical updates & system development | ✔ (2 hours per month) | ✔ (4 hours per month) | ✔ (4 hours per month) |
| Third-party software patching | – | ✔ | ✔ |
| Third-party software vulnerability management | – | ✔ | ✔ |
| Priority one issue – inclusive call outs | – | ✔ | ✔ |
| 24/7 end user device security | – | ✔ | ✔ |
| 24/7 identity threat response security | – | ✔ | ✔ |
| 24/7 information and event management security | ✔ | ✔ | |
| End user security awareness training (monthly) | ✔ | ✔ | |
| Cyber awareness training and phishing tests | ✔ | ✔ | |
| Quarterly 365 security report | ✔ | ✔ | |
| Annual in-person cyber awareness briefing | ✔ | ||
| Annual IT policies review | ✔ | ||
| Risk management & reporting | ✔ | ||
| Security gap analysis and cyber certification fee | ✔ | ||
| IT roadmap planning (quarterly) | Optional | ✔ | ✔ |
| ISO 27001 gap analysis | ✔ |
Available add-ons:
- Dedicated senior consultant days (weekly, fortnightly, monthly or quarterly)
- Out-of-hours firmware patching
- Monthly IT planning meeting including IT roadmap management
- Onsite support consultant visits (daily, weekly, fortnightly or monthly)
Speak to us today
If your insurance company needs expert IT help, get in touch. If you need greater protection online, or just want a smoother IT operation, we’re can help.
