Case Study Type: Charities

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Satisfaction Survey

All our clients are invited to provide a quick rating of satisfaction when we close a Support request for them. Find out what they had to say.

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RoSPA

RoSPA

“ramsac have been a pleasure to deal with so far and have been professional, supportive and pro-active in their preparation of our regular phishing tests." [...]
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Nuffield Foundation – IT experiences during the Coronavirus Lockdown

Nuffield Foundation – IT experiences during the Coronavirus Lockdown

"All my colleagues have been full of praise for how responsive, friendly and efficient ramsac engineers have been. We’ve had five new staff members in the last weeks and [...]
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SignHealth

SignHealth

"The helpfulness of first line support has been really important to us , as that is where most of my colleagues interact with ramsac. We are grateful that the [...]
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Mental Health Foundation

Mental Health Foundation

“Based on the Foundation’s experiences of working with ramsac I would recommend their services to other organisations who are in need of a competent IT company to help them [...]
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Nuffield Foundation – Cyber Resilience Certification

Nuffield Foundation – Cyber Resilience Certification

“We want to know that we’re doing everything we should be doing to keep our systems as secure as reasonably possible" [...]
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Royal College of Speech and Language Therapists

Royal College of Speech and Language Therapists

“They are very professional, knowledgeable, and friendly…we have had very positive experiences working with ramsac.” [...]
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Sir John Soane’s Museum

Sir John Soane’s Museum

"Every encounter with any personnel from ramsac has always been a valuable, collaborative, engaging and a learning experience." [...]
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Emerging Futures

Emerging Futures

"totalIT has reduced our level of risk significantly and completely removed the burden of endless worry about managing our IT infrastructure." [...]
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The Nuffield Foundation

The Nuffield Foundation

"It was really clear about 2 minutes into our first meeting with ramsac, we knew they were the right supplier for us. It wasn’t even a question." [...]
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Guy’s and St. Thomas’ Charity

Guy’s and St. Thomas’ Charity

"The main benefit of using ramsac is having people who are normal, human, friendly, and knowledgeable giving us great IT support." [...]
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The Royal College of Midwives

The Royal College of Midwives

“Having our IT support and planning outsourced to ramsac works very well for us. It has allowed us to provision a well-designed and relevant system that enables us to [...]
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Challengers

Challengers

“We choose ramsac because they came across as a really friendly, supportive organisation who could support us in a way we needed to be supported." [...]
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