Case Study Type: Charities

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Customer
Satisfaction Survey

All our clients are invited to provide a quick rating of satisfaction when we close a Support request for them. Find out what they had to say.

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Challengers

Challengers

“We choose ramsac because they came across as a really friendly, supportive organisation who could support us in a way we needed to be supported." [...]
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West London Action for Children

West London Action for Children

“The implementation by ramsac went very smoothly it was completed ahead of schedule and therefore under the anticipated cost.” [...]
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National Federation Roofing Contractors

National Federation Roofing Contractors

The National Federation Roofing Contractors chose ramsac to provide IT support to their offices, improve their telecoms solution and to work on all IT projects and upgrades. [...]
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RoSPA

RoSPA

“ramsac have been a pleasure to deal with so far and have been professional, supportive and pro-active in their preparation of our regular phishing tests." [...]
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Nuffield Foundation – IT experiences during the Coronavirus Lockdown

Nuffield Foundation – IT experiences during the Coronavirus Lockdown

"All my colleagues have been full of praise for how responsive, friendly and efficient ramsac engineers have been. We’ve had five new staff members in the last weeks and [...]
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SignHealth

SignHealth

"The helpfulness of first line support has been really important to us , as that is where most of my colleagues interact with ramsac. We are grateful that the [...]
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Mental Health Foundation

Mental Health Foundation

“Based on the Foundation’s experiences of working with ramsac I would recommend their services to other organisations who are in need of a competent IT company to help them [...]
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Nuffield Foundation – Cyber Resilience Certification

Nuffield Foundation – Cyber Resilience Certification

“We want to know that we’re doing everything we should be doing to keep our systems as secure as reasonably possible" [...]
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Royal College of Speech and Language Therapists

Royal College of Speech and Language Therapists

“They are very professional, knowledgeable, and friendly…we have had very positive experiences working with ramsac.” [...]
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Sir John Soane’s Museum

Sir John Soane’s Museum

"Every encounter with any personnel from ramsac has always been a valuable, collaborative, engaging and a learning experience." [...]
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Emerging Futures

Emerging Futures

"totalIT has reduced our level of risk significantly and completely removed the burden of endless worry about managing our IT infrastructure." [...]
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John Ellerman Foundation

John Ellerman Foundation

We are a small organisation, but we rely on ramsac for support and help when needed—and advice when required. Hopefully, this relationship will continue.” [...]
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