Specialist IT support for Surrey organisations
For dedicated IT support in Surrey, ramsac has the experts you need. We offer jargon-free IT support and cybersecurity services for Surrey businesses, available 24 hours a day, 7 days a week.
Tell us how we can help
IT support in Surrey
Regardless of whether you need full IT outsourcing in Surrey, support getting the most out of your Microsoft 365 or cybersecurity services, ramsac are ready and waiting to help.
Our fully managed 24/7 IT support service, totalIT, is 100% jargon-free, and keeps your Surrey-based business, charity, school, or other organisation, running smoothly on efficient and secure IT systems.
We know that a reliable IT support service needs to be flexible, and every business requires more than a one-size-fits-all approach. At ramsac, we adapt our services as needed so that we can help make sure your business’ security, productivity, and strategic goals are achieved.
Offering committed IT support in Surrey, we will work closely with you as an additional arm of your business to provide the service you need.
We are trusted by
What our fully managed IT support in Surrey includes
totalIT is our comprehensive IT management package, which includes 24/7, unlimited support at a fixed monthly rate.
Microsoft 365
We help you and your Surrey business get the most out of your 365 licenses, managing them for you.
24/7 support
Whenever you’re working, totalIT is there for you. Our Surrey-based teams provide the support you need, no matter the time of day.
Projects & consultancy
Our teams offer impartial IT advice for individual and ongoing projects, either on-site at your Surrey premises or remotely.
Monthly reporting
No need to call us to check in on your IT estate, we’ll send you a comprehensive monthly report with updates and any actions needed.
The benefits of IT support for Surrey businesses
When you partner with ramsac, your Surrey organisation will benefit from jargon-free, no-nonsense IT support that resolves issues as quickly as possible. This means more time for you to focus on the important day-to-day tasks at hand.
- Keep your organisation and its people cyber-secure
- Maintain compliance across the board
- Enhance productivity company wide
- Strengthen communication between office-based and remote users
- Make the most of your Microsoft products
- Prioritise business objectives with a unique IT strategy
Why choose ramsac for Surrey IT support?
Reliable
You can trust us to consistently provide unparalleled service
Flexible
Our service will be adapted as required in order to meet your changing needs
Friendly
Our staff are always friendly and happy to help, avoiding the use of complex language
Rest assured we are accredited by…
Get directions to ramsac’s Surrey-based office
Based in Guildford, Surrey, we’re close to the A3 and have good transport links across the county.
Customer
Satisfaction Survey
All our clients are invited to provide a quick rating of satisfaction when we close a Support request for them. Find out what they had to say.
secure+: 24/7 company protection
Don’t be part of the 32% of businesses that don’t realise they’ve had a cyber breach. secure+ from ramsac is the watchful eye over your IT estate.
If you’re a business in Surrey that doesn’t have any cybersecurity monitoring in place, then secure+ with totalIT could be the answer.
Secure+ is an industry-leading offering from ramsac that identifies risks and potential breaches before they cause havoc on your business.
How secure+ works for Surrey businesses
Combining advanced Artificial Intelligence (AI) and machine learning, we spot breaches and risks as they occur, enabling us to proactively put steps in place to minimise the impact. We can take immediate action to respond to potential cyber threats, locking down access and kicking out cyber criminals, providing protection 24 hours a day.
What does secure+ mean for your Surrey company?
Whether you’re a fully remote company or are back in the office full-time, secure+ offers a constant monitoring service of all your IT assets.
Unlike a reactive cybersecurity service that only responds after a breach, secure+ minimises the risk of a breach happening. By using a series of pre-determined measures such as locking account access down, secure+ puts steps in place to help prevent a breach from becoming worse or happening at all.
Then, if the alert happens outside of work hours, one of our Surrey-based team will be in touch on the next working day to help resolve any issues.
What our clients say
-
★★★★★“They are very professional, knowledgeable, and friendly…we have had very positive experiences working with ramsac.”
-
★★★★★“We want to know that we’re doing everything we should be doing to keep our systems as secure as reasonably possible"
-
★★★★★"ramsac employees genuinely care about what they are doing and the people they help which is a breath of fresh air in the IT industry"
-
★★★★★"Within less than a year of working together, we have a clear plan, we have overcome a number of significant issues and have delivered some real breakthroughs in productivity."
-
★★★★★“The support service provided by ramsac has been excellent. The team are easy to contact, and knowledgeable"
-
★★★★★"Having a support company there who conduct regular checks of the network, monitoring things like server capacity and everything else that needs to be looked at on a daily basis. I can't tell you how beneficial that is."
Compare totalIT managed IT services
| Includes | Other Fully Managed IT Solutions | totalIT | totalIT Secure + |
|---|---|---|---|
| 24/7, 365 remote support | ✔ | ✔ | ✔ |
| Jargon free support | ✔ | ✔ | ✔ |
| Starter & leaver management | ✔ | ✔ | ✔ |
| Strategic planning | – | ✔ | ✔ |
| IT roadmap management | – | ✔ | ✔ |
| Critical system monitoring | – | ✔ | ✔ |
| Cyber Security Benchmarking | – | ✔ | ✔ |
| Monthly IT health reporting | – | ✔ | ✔ |
| Unlimited account management | – | ✔ | ✔ |
| Asset management | – | ✔ | ✔ |
| 24/7 cyber incident detection | – | – | ✔ |
| 24/7 cyber breach response | – | – | ✔ |
| Monthly cyber incident reporting | – | – | ✔ |
| Priority security patching | – | – | ✔ |
Surrey IT Support FAQs
IT support is essential to any business, no matter where you’re based. From day-to-day maintenance to establishing your cybersecurity strategy, IT support enables your business to avoid downtime, remain compliant and even improve productivity.
Despite remote IT support being readily available, local IT services support you in a number of ways that a remote-only service can’t. As a local Surrey business, we can support you both remotely and in person where needed, so you can always rely on us to keep your business up and running.
The size of your organisation will impact the cost of your outsourced IT support, as well as the specific services you require. To see how we can help, we recommend getting in touch.
A cybersecurity attack can happen at any time, no matter the size or scale of your operation. Cybersecurity monitoring is essential in order to protect your business from an increasing number of damaging cyberattacks.
Discover Surrey-based IT from ramsac
Talk to one of our dedicated team today to discuss your IT concerns and requirements. Whether you’re looking for cloud migration support, or you need full IT outsourcing, we’re happy to have a no-obligation conversation.