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Video: Cyber Chat – Episode 9 – The importance of software updates

Welcome to Episode 9 of Cyber Chat, in this episode Rob May explains why software updates are vital in protecting your organisation against cyber crime.

Managing the ongoing cybersecurity of your IT infrastructure should be a primary concern – whatever the shape or size of your organisation. Cybersecurity breaches are the number one threat in today’s business landscape. Incidents come in many forms: cyber attacks; laptops left on trains; malicious staff; or, even more simply, accidental data loss caused by human error. The human firewall is vital as a line of defence for any organisation and in this video Rob, author of The Human Firewall (available on Amazon) explains what the Human Firewall is.

Find out more about ramsac’s cybersecurity services



Cyber Chat – Episode 9 – video transcript

Hi, I’m Rob May, I’m MD of ramsac and welcome to Cyber Chat. I want to talk to you today about software updates. It’s really important that when software updates are available, that you install them and lots of people don’t. And my question is to you, if you don’t. What’s your corporate policy?

So, you might be in control of your PC that’s sat in front of you. But what about your business as a whole and what’s your policy? And if you’re not the IT person, then you’re typically going to say to me, “Well IT do it.” But if you’re a director of the business, my question to you is, how do you know? What’s the policy? And how do you know that the policy is being maintained?

If a third party is responsible for doing this for you, have you got the proof that it’s been done? I’ve talked previously about WannaCry, the so called NHS cyber-attack. Where 75% of NHS trusts, got brought to their knees by a ransomware attack, that could have been mitigated, if only they’d loaded free of charge Microsoft updates. But they hadn’t for 5 years. So, software updates are really important. And my challenge to you is to find out what your policy is, and to prove that it’s being maintained. I hope that’s useful, stay safe and I look forward to speaking to you soon. Thank you



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Richard Renson
Richard Renson
16:54 10 Dec 18
Great, helpful IT Kings and Queens
Andrew Worth
Andrew Worth
12:37 30 Aug 18
fine bunch
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Colin Warner
08:46 06 Dec 17
Excellent managed service provider.
Selom B
Selom B
11:58 10 Dec 16
First Class!! Responsive, knowledgeable, professional and very easy to work with - Ramsac have been a fantastic strategic IT partner for the last few years and I'm sure will continue to be for many years going forward. I would highly recommend them!
Patrick O'Luanaigh
Patrick O'Luanaigh
10:55 01 Jul 16
A truly fantastic IT support company - I can't speak highly enough about them.
Sarah Whitemore
Sarah Whitemore
11:59 20 Jun 16
I have known Dan May and Ramsac for 5 or 6 years now. Dan is such a great guy and really helpful with strategic advice and input on all things IT. He's so approachable and doesn't baffle you with IT jargon. If you are looking to outsource your IT or you have a problem you need help with Dan is definitely the one to ask.
Jonathan Richards
Jonathan Richards
12:14 31 May 16
I've worked with Ramsac for many years and whole heartedly recommend their services. They are always professional, approachable and have the rare skill of making IT understandable. Their can do attitude leaves you feeling that you are in safe hands.
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