Webinar: Launch of ramsac Client Portal
At the end of May, we communicated about the launch of our exciting new Client Portal. We are now thrilled to invite you to the launch event for it, so join us online at 10am on the 17th July. This powerful new tool is designed to make your life easier, giving you and your team quick access to everything you need in one place.
What’s in it for you?
For end users:
- Instantly access help articles.
- Log and track Support tickets.
- View open and closed tickets.
For primary contacts:
- A central hub to access information about your ramsac services all in one place
- Place orders and view ticket and site task information.
- View Microsoft 365 licenses and download reports.
- Access workstation and server asset information.
- Access all your reports in once place.
Since sharing the news, we have been putting a huge amount of work into getting the portal ready for you and your end users. We are so excited to share that thanks to the amazing engagement we have had from our pilot clients, we are now ready to start rolling the ramsac Client Portal out to our totalIT clients!
The Portal is full of useful information in particular for our primary contacts. During this webinar we will be demonstrating the Portal, what it can do, and how you and your end users can work with it. There will be an opportunity for Q&A at the end, so we recommend you join this session if you can!
Key dates to know
First release: Week commencing 21st July (to about 1/3 of clients)
Full rollout: By end of August 2025
Join our live webinar and demo!
Date: 17th July 2025
Time: 10:00-10:45am
Where: online
Can’t make it?
No problem! We’ll be taking a recording and sending this out after the event. Your Relationship Manager is trained on the Portal so will also be able to run through any questions you have when the portal is made available to you, and there are also plenty of guides we’ve created on the Portal itself.
If you have any questions ahead of this webinar or the Portal rollout, please just reach out to your Relationship Manager and they would be more than happy to help!
The content of this event is aimed at ramsac’s existing totalIT clients only. If a registration does not fit our delegate criteria we reserve the right to cancel the registration. We verify you via your use of your professional email address in your registration. Registrations made via personal, rather than professional, email addresses will not usually be accepted.
