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The Pros & Cons of Office 365

Office 365 is a flexible software solution for any business. But it’s not the only player on the market, it even has to compete with its desktop predecessor. When you’re thinking about introducing a new piece of software into your company it’s important to know whether it’s a good fit.

So what are the pros and cons of moving over to Office 365? Here we break down the advantages and disadvantages of using Office 365 in simple, impartial terms.

Benefits of Office 365

1. Enjoy the latest version of Office

You’ll never be jealous of a colleague again. A big advantage of using Office 365 is that you will always be entitled to download the very latest version. This means you always have access to the latest features and gone are the days of conflict caused by colleagues using different generations of the Office suite.

And because you can download updates and upgrades for as long as you subscribe, you will also be reassured of always having the latest security updates and patches.

2. Superior security features

Critical documents can be stored in the Microsoft cloud, which boasts impressive back up and resilience, reducing the risk of documents being lost forever when a hard drive fails or a device is lost. But Microsoft also offers a host of upgrades, which means your organisation can benefit from cutting edge security features, including:

  • Encrypted email – to make the data you share more secure
  • Data Loss Prevention – software that detects and prevents potential data breaches
  • Mobile Device Management – software that allows you to control who can access what, from what devices – how those devices should be configured and if needed, gives you the ability to remotely wipe data from a lost mobile device
  • Advanced Threat Analytics – intelligence based protection from potential cyber attacks before they cause damage
3. Collaboration is easy

Don’t you just hate it when someone’s in the document you need to use? Then Office 365 might be for you. It allows everyone to contribute to a document at the same time.

You can see changes in real-time and don’t have to worry about having multiple versions of the same document. If you need to revert to a previous version, you can easily cycle back through revisions in the document.

All of your documents are stored in the cloud. This reduces the need to send sensitive documents over email. You can grant access to an individual without worrying about a copy of your document living on an email somewhere.

4. You can work anywhere, anytime

One of the biggest benefits of Office 365 is its flexibility. It allows you to work from anywhere on earth. All you need is an internet connection.

You can access your email, files and essential programs like Word and Excel from any location and on any device.

So, it’s great if you have employees on the road. Or you run a business where office space is at a premium. Office 365 allows you to set your staff free, safe in the knowledge that they have the tools to do their job.

It also boosts productivity. Staff can continue to work while they travel because they don’t need to be tied to their desks.  But you don’t have to lose that team spirit, as co-workers can easily stay in touch via Teams groups, sharing content, running video calls and have team chats in a style similar to the WhatsApp experience.

As a result of using a cloud approach, nearly 80% of businesses said they’re saving money, seeing more productivity and better security.

5. Pay on a subscription basis

Office 365 is subscription-based. This gives you the advantage of not having to pay hundreds of pounds for every version of the software you need. So it’s great for your cash flow. Instead, you pay a monthly fee per user and only pay for what you need.

6. Mix and match plans

Office 365’s subscription service is flexible. It allows you to cherry-pick the programs and features you want. When you need more users or functions, you can add them immediately. When you need to scale back, you can. And it’s the scalability that is a huge benefit to small, growing businesses.

You can stay agile while maintaining a firm hand on your costs. You can also customise your plans for staff that do specific jobs. Because while everyone needs email, not everyone needs PowerPoint, so why pay for any more than you need? Office 365 gives you the advantage of flexibility.

Disadvantages of Office 365

1. Subscriptions aren't for everyone

You don’t have to pay out one-time costs, but you do have to pay every month. This can be done via a registered credit card, or on a direct debit if you work with a Microsoft partner.

Your financial situation will inform whether you consider a subscription a benefit or a disadvantage. But, if it’s a downside, you may find that a yearly subscription serves as a happy medium.

2. Compatibility issues with bespoke systems

If you use bespoke applications in-house, you may find that they struggle to keep up with Office 365. It updates all the time and sometimes that breaks compatibility or integration.

Using specific versions of Office gives you greater control over when you upgrade. This allows you to set the pace of your in-house development.

3. Constant updates mean constant changes

Office 365 rolls out updates and features regularly. This is great for tech-savvy employees who are used to mastering tech quickly. But, if you have a workforce that is slow to adapt to changes, Office 365 might cause problems.

If people don’t like the new version or layout of Office 365, there’s nothing you can do about it. There is also the potential for productivity to dip while people get used to the change.

This is where tech solutions become tech liabilities. You need to make sure that your users are totally on board with your upgrade to Office 365 and understand what it means to use it.

4. Most people only use 20% of the functionality

90% of users, across all sectors, only use Word, Excel and email. This means that if you pay for an Office 365 subscription, you might not be getting as much value out of it as you expect.

This disadvantage can be solved by providing training on new features. You should also undertake regular audits on the programs being used to make sure you have the right package.

5. You don't actually own the software

When you sign up for Office 365, you aren’t buying the software. You are being given permission to use Microsoft’s IP. If Microsoft decides it doesn’t want to support Office 365 anymore, you lose your tools. If Microsoft goes under tomorrow (extremely unlikely, but possible) the same thing happens.

What this means is that you could be building your entire business on Microsoft’s good graces. Over 80% of Fortune 500 companies use Office 365. It has over 120 million business users – and that number increases every day. So while it might be a concern, by using Office 365, you’ll be in good company.

Download our white paper

By 2020, 78% of small and mid-sized businesses will be using some type of cloud-based application. That application is most likely going to be Office 365. Why? Because it fits so seamlessly into people’s existing Office lives.

Find out more about Office 365 and our consulting and migration services, in our free white paper. It will give you a basic introduction to Office 365 and the benefits it can bring to your business.

How can we help you?

We’d love to talk to you about your specific IT needs, and we’d be happy to offer a no obligation assessment of your current IT set up. Whether you are at a point of organisational change, unsure about security, or just want to sanity check your current IT arrangements, we’re here to help.

Get in touch
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GBH Law
GBH Law
11:29 22 May 20
Changing IT support providers, like changing lawyers, is not a decision any business takes lightly or frequently. The decision is fraught with numerous questions such as whether the new team will understand my business needs, will it cause teething problems, and more importantly, will the reality match the sales pitch! We took that decision to move to Ramsac in January after ten years with another provider and we have not regretted that choice for a moment. Ramsac are simply great! From the get go we have been very well supported from the front line very helpful telephone support team right up to our relationship manager. We feel that the Ramsac team are very much an integral part of us . What however has driven us to write this review is the fabulous support we have received following a cyber attack this week. Something no business wants to happen but is increasingly a sad factor of modern cyber life. The Ramsac cyber support team were superb and really gave us first class support and guidance through what was frankly a horrible experience. Thank you Dan! Denise Herrington
The HR Services Partnership
The HR Services Partnership
17:59 16 Jan 20
We have worked with Ramsac since 2015. They offer a truly winning formula. We have been delighted by their support at all three levels: our network consultant (Colin) understands our set up and is great when we need to upgrade our infrastructure; we have ready access to our account manager who has been great with supporting our growth; and the helpdesk is always so patient for the day-to-day glitches. Very professional and supportive – thank you team ramsac!
Zoe Brooks
Zoe Brooks
13:02 16 Jan 20
Sam on the support desk is extremely knowledgeable and helpful. Every time I have rung with an issue and she has helped the problem has always been rectified smoothly and quickly!
Sarah-Jane Calloway
Sarah-Jane Calloway
16:02 06 Jan 20
Ed spent two days with us following an office reshuffle. He worked to a very high standard and was very helpful, courteous and happy to sort out anything we asked of him!
Luke Hoey
Luke Hoey
14:20 07 Nov 19
Always very helpful and will work hard to resolve any issues you have.
Richard Renson
Richard Renson
16:54 10 Dec 18
Great, helpful IT Kings and Queens
Andrew Worth
Andrew Worth
12:37 30 Aug 18
fine bunch
Colin Warner
Colin Warner
08:46 06 Dec 17
Excellent managed service provider.
Selom B
Selom B
11:58 10 Dec 16
First Class!! Responsive, knowledgeable, professional and very easy to work with - Ramsac have been a fantastic strategic IT partner for the last few years and I'm sure will continue to be for many years going forward. I would highly recommend them!
Ian Windle - Inspiring Leadership
Ian Windle - Inspiring Leadership
08:53 04 Jul 16
Great IT business, with a powerful management team. Could not recommend them more highly.
Patrick O'Luanaigh
Patrick O'Luanaigh
10:55 01 Jul 16
A truly fantastic IT support company - I can't speak highly enough about them.
Sarah Whitemore
Sarah Whitemore
11:59 20 Jun 16
I have known Dan May and Ramsac for 5 or 6 years now. Dan is such a great guy and really helpful with strategic advice and input on all things IT. He's so approachable and doesn't baffle you with IT jargon. If you are looking to outsource your IT or you have a problem you need help with Dan is definitely the one to ask.
Jonathan Richards
Jonathan Richards
12:14 31 May 16
I've worked with Ramsac for many years and whole heartedly recommend their services. They are always professional, approachable and have the rare skill of making IT understandable. Their can do attitude leaves you feeling that you are in safe hands.
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