Terms & conditions

General

The Company means ramsac limited and the Customer is any party using the services, goods, advice or goodwill of the Company.

Orders are accepted and goods supplied subject to the following express terms and conditions, and all other conditions. Warranties and representations, express or implied, statutory or otherwise, except as to title, are hereby excluded. No addition thereto or variation there from shall apply unless agreed in writing by the parties.

These terms and conditions replace and supersede any pre-existing agreements between the Customer and the Company.

Orders

The company shall be entitled by notice in writing to the Customer to cancel any uncompleted order or to suspend delivery if the Customer shall commit or allows to be committed any breach of these terms and conditions and if such breach be capable of remedy shall not so be remedied within 28 days of notice of the breach and such cancellation shall be without prejudice to any other remedy of the Company.

If any order is cancelled by the Customer then the Customer shall indemnify the company against all losses arising out of such cancellation.

Prices

Whilst every endeavour has been made to ensure the accuracy of the prices quoted, no responsibility can be accepted for any errors or omissions. Prices are subject to alteration without notice and are exclusive of V.A.T., carriage and insurance.

All prices are subject to change due to currency fluctuations, EC levy charges, E &OE, and changes in law.

In the event of any suspension of work through the Customer’s instructions the price(s) shall be increased to cover any extra expense thereby incurred by the Company.

Payment

All accounts are strictly net and all payments due under the contract shall be made in full without set-off, deduction or counterclaim.

Accounts where credit terms have been agreed are payable on demand but in any case must be paid by a date which will ensure payment is received by the Company not later than 30 days following the date on which the goods are dispatched. In the event that any invoice becomes overdue, all invoices become payable immediately.

All overdue accounts will be subject to interest at 3% per month.

The Company may in its absolute discretion assign to any third party whatsoever any debt outstanding and due from the Customer without reference to the Customer.

Any queries relating to Company invoices must be raised in writing by the Customer within 7 days from the date of the invoice. If no query is raised by the Customer within this period it will be deemed as having been accepted in full.

Dispatch dates

Any date quoted by the Company for delivery or installation is given in good faith as a reasonable estimate but time for delivery and installation is not of the essence of the contract. No liability is accepted for delays caused by the Suppliers, Vendors or Carriers of the Company.

If the Company is prevented, other than by its own act of default, or at the request of the Customer defers the delivery and/or installation of goods then the Company shall be entitled at its option seven days after the Company has notified the Customer in writing that the goods are ready for delivery and/or installation:

• to increase the price by an amount which shall reasonably reflect the cost to the Company of the continued storage protection and insurance of the goods and all other additional costs incurred by it as a consequence of the delay and/or
• to require the Customer from a stated date to assume responsibility for the storage protection and insurance of the goods and to treat the goods as having been for the purpose of this contract delivered on such date.

Carriage, delivery, risk and title

Risk in the goods supplied by the Company shall pass to the Customer on the delivery to the destination specified by the Customer. The Customer shall until title passes insure the goods for the full replacement value and keep them insured from the time when risk has passed to the buyer.

If the goods are damaged in transit this must be recorded in writing at the time of receipt. The Company cannot accept responsibility for goods signed for as received in “Good Condition”.

Any damage to the goods in transit should be notified in writing to the Carrier and the Company within two days of receipt; packing and contents to be held for inspection. If the goods are not received by the Customer within six days of date of invoice the Carrier and the Company should be informed in writing immediately.

Until title to the goods has passed to the Customer the goods shall be held by the Customer as bailee for the Company and shall leave in place all marks and indications on the goods of the Company’s ownership of them and shall if so required by the Company store them separately from other goods. Without prejudice to the foregoing conditions the Company shall have the right to re-sell or otherwise dispose of them.

If payment is overdue in whole or in part or immediately upon the commencement of any act or proceeding in which the Customer’s solvency is involved, all sums in respect of goods supplied to the Customer or arising from any transaction, sale or account shall become due immediately and the Company may (without prejudice to any of its other rights) recover or resell the goods or any of them and the Customer hereby licences the Company its employees, servants or agents to enter the premises of its Customer for the purpose of recovering or re-selling the goods.

Warranties and liability

The Company warrants that the goods are reasonably fit for the purpose of the Customer so far as that purpose has been made known to the Customer in writing and that they will conform to their manufacturers description but all other warranties and descriptions as to the quality of the goods or their ability to perform certain functions are expressly excluded from this contract.

The Company shall not be liable for any breach of the above warranties or guarantee (“The Warranties” and “The Guarantee”):

• unless the Customer has paid to the Company all monies payable on or by the date stipulated for payment.
• unless the Customer gives written notice of the non-compliance or alleged defect within one week of the discovery of the non-compliance or defect or the date when such problem ought reasonably to have been discovered and in any event before the expiration of the warranty period.
• unless the Customer makes no further use of the relevant goods and forthwith returns the goods to the Company (carriage paid)
• if the goods have been modified, altered or otherwise tampered with in any way other than by a duly authorised representative of the Company.
• if the goods have been subjected to misuse, neglect, carelessness, lack of maintenance, vandalism or other commotion, disturbance or whatever nature whether affecting the goods directly or in directly as a result of such matter affecting the premises in which the goods are situated.
• if and to the extent that the goods have been produced from designs or specifications by or on behalf of the Customer.
  Notwithstanding the provisions of this clause if the Company is found liable for any loss or damages the Company’s liability shall in no event exceed the total purchase price of the goods.