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COVID-19 Update: Despite Covid-19 it is very much business as usual at ramsac. Our team are working remotely to continue to deliver the industry leading IT support and project work you expect from us. Please get in touch to find out how we can support your business or check out our Covid-19 resources.

Source Supplies

  • Who are Source Supplies?

Source Supplies is a delivery service that specialises in cleaning and hygiene supplies. They pride themselves on extraordinary service and this commitment to the customer experience runs throughout the company. They work with all industries, supplying direct to the end user or to a third party, representing a customer.

 

  • Who are ramsac?

ramsac provides customised IT services including network management and 24 hour support, project design and implementation. Our proactive ‘can-do’ culture, strategic approach and the quality of our people is what makes us different.

 

  • What was the issue?

Source supplies were running a POP3 email system which was ok when they were a micro business but they quickly outgrew that platform and needed a more comprehensive and robust solution.

 

  • What was the solution?

Office 365. Source Supplies grew reasonably quickly and with more employees, they needed fluidity with diary management, document sharing and file location. They also needed the security of cloud based email and the peace of mind that it never fails on mobile, desktop or cloud. Ollie Rastall, Director at Source Supplies explains why they chose ramsac to help with the implementation “I’ve known Rob, Dan and Sally for a few years now and they have always been earmarked as the IT provider for us, as and when we were big enough.”

 

  • What was the outcome?

Ollie talks through the implementation process “Simon and the team were very thorough, professional and competent. At our end, things were not particularly smooth thanks to other suppliers of previous IT and telephony services. It meant a bigger outlay than expected due to consultation time but it wasn’t to be avoided.” However the benefits for Source Supplies of moving to Office 365 have been far reaching and invaluable for Ollie and Source Supplies “Emails without delay, instantaneous updating of email/calendar/notes to all devices, accessibility of documents from OneDrive and the ability to share calendars so I can remotely manage my sales guys.”

Contact us to understand how we help Businesses manage their IT
Registration No. 26980136
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GBH Law
GBH Law
11:29 22 May 20
Changing IT support providers, like changing lawyers, is not a decision any business takes lightly or frequently. The decision is fraught with numerous questions such as whether the new team will understand my business needs, will it cause teething problems, and more importantly, will the reality match the sales pitch! We took that decision to move to Ramsac in January after ten years with another provider and we have not regretted that choice for a moment. Ramsac are simply great! From the get go we have been very well supported from the front line very helpful telephone support team right up to our relationship manager. We feel that the Ramsac team are very much an integral part of us . What however has driven us to write this review is the fabulous support we have received following a cyber attack this week. Something no business wants to happen but is increasingly a sad factor of modern cyber life. The Ramsac cyber support team were superb and really gave us first class support and guidance through what was frankly a horrible experience. Thank you Dan! Denise Herrington
The HR Services Partnership
The HR Services Partnership
17:59 16 Jan 20
We have worked with Ramsac since 2015. They offer a truly winning formula. We have been delighted by their support at all three levels: our network consultant (Colin) understands our set up and is great when we need to upgrade our infrastructure; we have ready access to our account manager who has been great with supporting our growth; and the helpdesk is always so patient for the day-to-day glitches. Very professional and supportive – thank you team ramsac!
Zoe Brooks
Zoe Brooks
13:02 16 Jan 20
Sam on the support desk is extremely knowledgeable and helpful. Every time I have rung with an issue and she has helped the problem has always been rectified smoothly and quickly!
Sarah-Jane Calloway
Sarah-Jane Calloway
16:02 06 Jan 20
Ed spent two days with us following an office reshuffle. He worked to a very high standard and was very helpful, courteous and happy to sort out anything we asked of him!
Luke Hoey
Luke Hoey
14:20 07 Nov 19
Always very helpful and will work hard to resolve any issues you have.
Richard Renson
Richard Renson
16:54 10 Dec 18
Great, helpful IT Kings and Queens
Andrew Worth
Andrew Worth
12:37 30 Aug 18
fine bunch
Colin Warner
Colin Warner
08:46 06 Dec 17
Excellent managed service provider.
Selom B
Selom B
11:58 10 Dec 16
First Class!! Responsive, knowledgeable, professional and very easy to work with - Ramsac have been a fantastic strategic IT partner for the last few years and I'm sure will continue to be for many years going forward. I would highly recommend them!
Ian Windle - Inspiring Leadership
Ian Windle - Inspiring Leadership
08:53 04 Jul 16
Great IT business, with a powerful management team. Could not recommend them more highly.
Patrick O'Luanaigh
Patrick O'Luanaigh
10:55 01 Jul 16
A truly fantastic IT support company - I can't speak highly enough about them.
Sarah Whitemore
Sarah Whitemore
11:59 20 Jun 16
I have known Dan May and Ramsac for 5 or 6 years now. Dan is such a great guy and really helpful with strategic advice and input on all things IT. He's so approachable and doesn't baffle you with IT jargon. If you are looking to outsource your IT or you have a problem you need help with Dan is definitely the one to ask.
Jonathan Richards
Jonathan Richards
12:14 31 May 16
I've worked with Ramsac for many years and whole heartedly recommend their services. They are always professional, approachable and have the rare skill of making IT understandable. Their can do attitude leaves you feeling that you are in safe hands.
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