Case Study Type: Business

CSAT Icon

Customer
Satisfaction Survey

All our clients are invited to provide a quick rating of satisfaction when we close a Support request for them. Find out what they had to say.

The Old Vic

The Old Vic

"Having a support company there who conduct regular checks of the network, monitoring things like server capacity and everything else that needs to be looked at on a daily [...]
New Covent Garden Market Authority

New Covent Garden Market Authority

“Relying so heavily on our ICT, but not knowing the condition it was in, had been a constant source of worry for the school for some time. Now for [...]
JCC Lighting

JCC Lighting

“Our customer service and call management have really benefited from the ShoreTel technology. The ECC has been configured to allow for expansion and there are various other features that [...]
Element Power

Element Power

“ramsac’s strength lies in following up on all support requests, network issues and development requests, and this has ensured that no task, however small, is allowed to slip through [...]
Wrightsons British Tags

Wrightsons British Tags

“The upgrade was seamless, the ramsac team took the time to plan it meticulously, keeping us informed throughout the process and ensuring that all the eventualities were planned for [...]
Shipleys

Shipleys

“For long term strategic IT plans, we rely on ramsac’s expertise to advise on best solutions and to install and manage any necessary projects.” [...]
Perry Hay & Co

Perry Hay & Co

“IT is crucial to the successful operation of any law firm, it is therefore very important that our IT supplier understands our business and shares our philosophy of excellent [...]
The London Smile Clinic

The London Smile Clinic

“We can now depend upon our IT systems to do the job. The server no longer crashes and it is switched on 24×7. We now have a clear understanding [...]
Andrews & Wykeham

Andrews & Wykeham

"There are no hidden costs; everything is very open and documented. The biggest benefit to me personally is that I no longer manage the day to day IT, [...]
breathe

breathe

"We meet once a quarter with our account manager and the conversation we have is not just in the weeds of the IT, it's far-reaching it's looking for ways [...]
Stagestruck

Stagestruck

“Since moving to ramsac we benefit from the much wider knowledge base which is now available to us, increased support, strategic development, reduction of risk and some new friends! [...]
Partners&

Partners&

“ramsac people are like us, collaborative, committed, creative and honest, at the engagement level, they act like us, work like us and are committed to our, not their, success. [...]