Case Study Type: Business

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Customer
Satisfaction Survey

All our clients are invited to provide a quick rating of satisfaction when we close a Support request for them. Find out what they had to say.

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The Old Vic

The Old Vic

"Having a support company there who conduct regular checks of the network, monitoring things like server capacity and everything else that needs to be looked at on a daily [...]
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breathe

breathe

"We meet once a quarter with our account manager and the conversation we have is not just in the weeds of the IT, it's far-reaching it's looking for ways [...]
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Partners&

Partners&

“ramsac people are like us, collaborative, committed, creative and honest, at the engagement level, they act like us, work like us and are committed to our, not their, success. [...]
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English National Opera

English National Opera

"Within less than a year of working together, we have a clear plan, we have overcome a number of significant issues and have delivered some real breakthroughs in productivity." [...]
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Source Supplies

Source Supplies

"Simon and the team were very thorough, professional and competent." [...]
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Chambers Group

Chambers Group

"ramsac employees genuinely care about what they are doing and the people they help which is a breath of fresh air in the IT industry" [...]
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Land and Water Group

Land and Water Group

"ramsac provide a friendly, professional, price-competitive IT service which has helped to keep Land and Water's IT systems running smoothly for years." [...]
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Elliott Wood

Elliott Wood

“We have found ramsac to be very supportive and helpful, every project is planned to ensure there are no surprises and to ensure it runs smoothly with minimal disruption.” [...]
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CryoLife Europa

CryoLife Europa

“ramsac really understand what their customers need, they take the time to find out what their requirements are and they are so thorough. They have great attention to detail, [...]
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Air Charter Service

Air Charter Service

“Although outsourced, ramsac is in practise a direct extension of our IT department. On top of sharing the commitment to servicing our day-to-day needs, it keeps us up to [...]
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New Covent Garden Market Authority

New Covent Garden Market Authority

“Relying so heavily on our ICT, but not knowing the condition it was in, had been a constant source of worry for the school for some time. Now for [...]
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JCC Lighting

JCC Lighting

“Our customer service and call management have really benefited from the ShoreTel technology. The ECC has been configured to allow for expansion and there are various other features that [...]
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