Case Studies

“ramsac people are like us, collaborative, committed, creative and honest, at the engagement level, they act like us, work like us and are committed to our, not their, success. I wouldn’t hesitate to recommend ramsac to other organisations.”

“It's about the relationships and it's about the confidence in our systems. We don't want to skimp on something as critical to our business as IT. I would definitely recommend ramsac to other professional organisations.”

"We meet once a quarter with our account manager and the conversation we have is not just in the weeds of the IT, it's far-reaching it's looking for ways to improve our IT and how ramsac can help us."

"Having a support company there who conduct regular checks of the network, monitoring things like server capacity and everything else that needs to be looked at on a daily basis. I can't tell you how beneficial that is."

“For long term strategic IT plans, we rely on ramsac’s expertise to advise on best solutions and to install and manage any necessary projects.”

"There are no hidden costs; everything is very open and documented. The biggest benefit to me personally is that I no longer manage the day to day IT, ramsac do it.”

“We can now depend upon our IT systems to do the job. The server no longer crashes and it is switched on 24×7. We now have a clear understanding of our IT requirement and their associated costs, enabling us to budget effectively.”

“IT is crucial to the successful operation of any law firm, it is therefore very important that our IT supplier understands our business and shares our philosophy of excellent client service.”

“The upgrade was seamless, the ramsac team took the time to plan it meticulously, keeping us informed throughout the process and ensuring that all the eventualities were planned for and appropriately mitigated. Their proactive approach...

“ramsac’s strength lies in following up on all support requests, network issues and development requests, and this has ensured that no task, however small, is allowed to slip through the cracks. The team are communicative, pleasant and...

“Our customer service and call management have really benefited from the ShoreTel technology. The ECC has been configured to allow for expansion and there are various other features that we may tap into in the future, such as...

“Relying so heavily on our ICT, but not knowing the condition it was in, had been a constant source of worry for the school for some time. Now for the first time we would be able to understand our situation, make plans for the future and...

“Although outsourced, ramsac is in practise a direct extension of our IT department. On top of sharing the commitment to servicing our day-to-day needs, it keeps us up to date with the latest in IT developments and gives us honest, independent advice.”

“ramsac really understand what their customers need, they take the time to find out what their requirements are and they are so thorough. They have great attention to detail, they are efficient, friendly and extremely helpful.”

“We have found ramsac to be very supportive and helpful, every project is planned to ensure there are no surprises and to ensure it runs smoothly with minimal disruption.”

"ramsac provide a friendly, professional, price-competitive IT service which has helped to keep Land and Water's IT systems running smoothly for years."

"Simon and the team were very thorough, professional and competent."

“Since moving to ramsac we benefit from the much wider knowledge base which is now available to us, increased support, strategic development, reduction of risk and some new friends! We would certainly recommend ramsac to other organisations.”