Case Study Type: Business

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Customer
Satisfaction Survey

All our clients are invited to provide a quick rating of satisfaction when we close a Support request for them. Find out what they had to say.

The Old Vic

The Old Vic

"Having a support company there who conduct regular checks of the network, monitoring things like server capacity and everything else that needs to be looked at on a daily [...]
Elliott Wood

Elliott Wood

“We have found ramsac to be very supportive and helpful, every project is planned to ensure there are no surprises and to ensure it runs smoothly with minimal disruption.” [...]
CryoLife Europa

CryoLife Europa

“ramsac really understand what their customers need, they take the time to find out what their requirements are and they are so thorough. They have great attention to detail, [...]
Air Charter Service

Air Charter Service

“Although outsourced, ramsac is in practise a direct extension of our IT department. On top of sharing the commitment to servicing our day-to-day needs, it keeps us up to [...]
New Covent Garden Market Authority

New Covent Garden Market Authority

“Relying so heavily on our ICT, but not knowing the condition it was in, had been a constant source of worry for the school for some time. Now for [...]
JCC Lighting

JCC Lighting

“Our customer service and call management have really benefited from the ShoreTel technology. The ECC has been configured to allow for expansion and there are various other features that [...]
Element Power

Element Power

“ramsac’s strength lies in following up on all support requests, network issues and development requests, and this has ensured that no task, however small, is allowed to slip through [...]
Wrightsons British Tags

Wrightsons British Tags

“The upgrade was seamless, the ramsac team took the time to plan it meticulously, keeping us informed throughout the process and ensuring that all the eventualities were planned for [...]
Shipleys

Shipleys

“For long term strategic IT plans, we rely on ramsac’s expertise to advise on best solutions and to install and manage any necessary projects.” [...]
Perry Hay & Co

Perry Hay & Co

“IT is crucial to the successful operation of any law firm, it is therefore very important that our IT supplier understands our business and shares our philosophy of excellent [...]
The London Smile Clinic

The London Smile Clinic

“We can now depend upon our IT systems to do the job. The server no longer crashes and it is switched on 24×7. We now have a clear understanding [...]
Andrews & Wykeham

Andrews & Wykeham

"There are no hidden costs; everything is very open and documented. The biggest benefit to me personally is that I no longer manage the day to day IT, [...]