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IT Blog

Incident management in IT

Incident management & its role in your business

‘By failing to prepare, you are preparing to fail’ is an old saying, and one that rings true with incident management. When done correctly, incident management will improve the running of your business. What is incident management?...

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cyber security accounting

Cyber Security Guide: How Accounting Firms Should Anticipate Risks

Accounting firms hold special categories of data, and a lot of valuable data at that. With many security breaches (67%) happening due to user error, cybercrime has never posed a greater threat. Professional accountants, and accounting...

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Removing the Dell Driver vulnerability

We have compiled simple to follow instructions for how to download Dell’s security update tool that will detect and automatically remove the vulnerability from your machine.

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data protection, data backup and disaster recovery

How Secure is Your Data? A Guide to Data Backup and Disaster Recovery

Discover how secure your business’ data is and how data backup and disaster recovery can mitigate the impact of data loss with ramsac’s helpful guide.

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people working in an office with lots of tech (1)

When is it time to upgrade your computer?

When is the best time to upgrade your computer? Get support and advice for the best times to upgrade, or learn the signs that your computer needs replacing...

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Social Distancing in Offices – IT Considerations

A practical look at the IT considerations that need to be thought about over the coming weeks when planning the reopening of your office.

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Video: The ramsac IT strategy review service

We have created a video as a quick guide to our IT strategy review service, the service will enable organisation to have a roots and branch review of IT and document clear needs for the short and long term future.

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New Download – IT Strategy review service – Factsheet

A properly executed IT strategy ensures that all departments are aligned, that the IT roadmap is clear, that budgets can be properly planned, and that end users can make use of efficient technology that makes their job easier to perform.

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Doing your own IT health assessment

Many companies big or small will routinely stress test their IT system to ensure they are secure and robust. Similar to an audit, these regular assessments allow companies to ensure a protected and secure IT system. Companies can have...

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Video: The essential IT health check for your organisation

Our 10 simple questions you should be asking, to check the IT health of your organisation, ensuring your technology and information assets are working for, not against, you.

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IT considerations for setting up a new business

Technology forms a key part of the success of any growing organisation we have created a checklist of your likely IT needs in the growth phase of your business.

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email scam

5 Common Emails Scams To Look Out For – With Examples

Having been around for a few decades now, it will be no surprise that email scams have become increasingly sophisticated. In this blog we review the common email scams to be aware of and how to avoid them.

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how to password protect

How to Password Protect Files on Your Computer

Keep all your files safe and secure by adding password protection. Find out how with our step by step instructions on password-protecting PDFs, Word and Excel documents.

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BYOD: Securing employee devices

It is vital organisations create a BYOD policy to help support flexible working while keeping their data and their workers secure. This blog explains what BYOD is, why organisations need to be wary of it and how they can manage it.

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IT Tips – Windows computer shortcuts

A list of Windows shortcuts that you can use and every Windows user should know.

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Is Hot Desking Safe?

Hot desking has been a positive solution for many offices to help to maximise workspaces and promote agile working but what happens now? With hygiene being of primary concern right now, how can you make hot desking, efficient and safe?

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New download – Remote meeting solutions brochure

In this brochure, we have highlighted some solutions your organisation could utilise to support the rise of the video meetings, to ensure office workers and remote workers are set up for efficient and stress free communication and collaboration.

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The socially distanced office

A short video looking at the changes organisations may need to implement to support social distancing when reopening their offices, following the coronavirus pandemic.

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GBH Law
GBH Law
11:29 22 May 20
Changing IT support providers, like changing lawyers, is not a decision any business takes lightly or frequently. The decision is fraught with numerous questions such as whether the new team will understand my business needs, will it cause teething problems, and more importantly, will the reality match the sales pitch! We took that decision to move to Ramsac in January after ten years with another provider and we have not regretted that choice for a moment. Ramsac are simply great! From the get go we have been very well supported from the front line very helpful telephone support team right up to our relationship manager. We feel that the Ramsac team are very much an integral part of us . What however has driven us to write this review is the fabulous support we have received following a cyber attack this week. Something no business wants to happen but is increasingly a sad factor of modern cyber life. The Ramsac cyber support team were superb and really gave us first class support and guidance through what was frankly a horrible experience. Thank you Dan! Denise Herrington
The HR Services Partnership
The HR Services Partnership
17:59 16 Jan 20
We have worked with Ramsac since 2015. They offer a truly winning formula. We have been delighted by their support at all three levels: our network consultant (Colin) understands our set up and is great when we need to upgrade our infrastructure; we have ready access to our account manager who has been great with supporting our growth; and the helpdesk is always so patient for the day-to-day glitches. Very professional and supportive – thank you team ramsac!
Zoe Brooks
Zoe Brooks
13:02 16 Jan 20
Sam on the support desk is extremely knowledgeable and helpful. Every time I have rung with an issue and she has helped the problem has always been rectified smoothly and quickly!
Sarah-Jane Calloway
Sarah-Jane Calloway
16:02 06 Jan 20
Ed spent two days with us following an office reshuffle. He worked to a very high standard and was very helpful, courteous and happy to sort out anything we asked of him!
Luke Hoey
Luke Hoey
14:20 07 Nov 19
Always very helpful and will work hard to resolve any issues you have.
Richard Renson
Richard Renson
16:54 10 Dec 18
Great, helpful IT Kings and Queens
Andrew Worth
Andrew Worth
12:37 30 Aug 18
fine bunch
Colin Warner
Colin Warner
08:46 06 Dec 17
Excellent managed service provider.
Selom B
Selom B
11:58 10 Dec 16
First Class!! Responsive, knowledgeable, professional and very easy to work with - Ramsac have been a fantastic strategic IT partner for the last few years and I'm sure will continue to be for many years going forward. I would highly recommend them!
Ian Windle - Inspiring Leadership
Ian Windle - Inspiring Leadership
08:53 04 Jul 16
Great IT business, with a powerful management team. Could not recommend them more highly.
Patrick O'Luanaigh
Patrick O'Luanaigh
10:55 01 Jul 16
A truly fantastic IT support company - I can't speak highly enough about them.
Sarah Whitemore
Sarah Whitemore
11:59 20 Jun 16
I have known Dan May and Ramsac for 5 or 6 years now. Dan is such a great guy and really helpful with strategic advice and input on all things IT. He's so approachable and doesn't baffle you with IT jargon. If you are looking to outsource your IT or you have a problem you need help with Dan is definitely the one to ask.
Jonathan Richards
Jonathan Richards
12:14 31 May 16
I've worked with Ramsac for many years and whole heartedly recommend their services. They are always professional, approachable and have the rare skill of making IT understandable. Their can do attitude leaves you feeling that you are in safe hands.
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