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COVID-19 Update: Despite Covid-19 it is very much business as usual at ramsac. Our team are working remotely to continue to deliver the industry leading IT support and project work you expect from us. Please get in touch to find out how we can support your business or check out our Covid-19 resources.

Our services

We work with organisations that understand the importance of doing IT properly. We ensure that systems are well designed with security and resilience at their heart.

We know that your work place is evolving – and you need to ensure that staff can work more flexibly than ever before, but that security has never been more important. We provide impartial, jargon free expertise, whether that’s from a support consultant helping an end user remotely, or one of our technical architects helping you understand your options for your next IT project.

Our totalIT service allows you to completely outsource the running of your IT estate. We’ll work around the clock to ensure users are well supported, IT problems are fixed with the minimum of fuss, systems remain patched, secured and are running well, and we will provide you with named key contacts to ensure IT is managed proactively and we will give you the reassurance of knowing that you always have someone in your corner when a change or decision about technology has to be made.

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This bespoke IT audit is reviewed by one of our expert team and helps you understand vulnerabilities in your current cybersecurity setup, with actionable tips on how to resolve them

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IT Support Services

IT Support Services

Our proactive 24-hour remote support team is friendly and efficient, delivered by a dedicated team committed to ensuring that issues are resolved quickly and with the minimum of fuss.

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Total IT

totalIT

Our totalIT service allows you to fully outsource your IT management. For a fixed monthly fee we will take care of supporting your users, system administration, security and patch management, system monitoring and we’ll be onsite to regularly help users get the most out of IT.

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Projects and Consultancy

Projects

Whether it's an office move, a system upgrade or a migration to the cloud, our project team will meticulously plan your project to ensure that we deliver it on time and on budget with no outstanding niggles.

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Cybersecurity

Cybersecurity

Keeping your data and digital assets safe is paramount – we’ll help you implement best practice awareness programmes and choose the best information security solution for your organisation. We can help you prepare for the Cyber Essentials Standard or to implement end user training to ensure that your 'human firewall' is serving you well.

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Office 365

Office 365

Whether it's migrating emails to the cloud for the first time, or working out how to get the best out of the Office collaboration tools such as SharePoint, Teams, OneNote or Skype for Business, we'll ensure that your cloud journey is efficient and that it enables your business to work more flexibly.

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Telecoms

Telecoms Management

Whether it's your deskside phone system, mobile contracts or your office internet connectivity, our communicaitons experts will ensure that you have business class services that don't cost the earth.

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How can we help you?

We’d love to talk to you about your specific IT needs, and we’d be happy to offer a no obligation assessment of your current IT set up. Whether you are at a point of organisational change, unsure about security, or just want to sanity check your current IT arrangements, we’re here to help.

Get in touch
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GBH Law
GBH Law
11:29 22 May 20
Changing IT support providers, like changing lawyers, is not a decision any business takes lightly or frequently. The decision is fraught with numerous questions such as whether the new team will understand my business needs, will it cause teething problems, and more importantly, will the reality match the sales pitch! We took that decision to move to Ramsac in January after ten years with another provider and we have not regretted that choice for a moment. Ramsac are simply great! From the get go we have been very well supported from the front line very helpful telephone support team right up to our relationship manager. We feel that the Ramsac team are very much an integral part of us . What however has driven us to write this review is the fabulous support we have received following a cyber attack this week. Something no business wants to happen but is increasingly a sad factor of modern cyber life. The Ramsac cyber support team were superb and really gave us first class support and guidance through what was frankly a horrible experience. Thank you Dan! Denise Herrington
The HR Services Partnership
The HR Services Partnership
17:59 16 Jan 20
We have worked with Ramsac since 2015. They offer a truly winning formula. We have been delighted by their support at all three levels: our network consultant (Colin) understands our set up and is great when we need to upgrade our infrastructure; we have ready access to our account manager who has been great with supporting our growth; and the helpdesk is always so patient for the day-to-day glitches. Very professional and supportive – thank you team ramsac!
Zoe Brooks
Zoe Brooks
13:02 16 Jan 20
Sam on the support desk is extremely knowledgeable and helpful. Every time I have rung with an issue and she has helped the problem has always been rectified smoothly and quickly!
Sarah-Jane Calloway
Sarah-Jane Calloway
16:02 06 Jan 20
Ed spent two days with us following an office reshuffle. He worked to a very high standard and was very helpful, courteous and happy to sort out anything we asked of him!
Luke Hoey
Luke Hoey
14:20 07 Nov 19
Always very helpful and will work hard to resolve any issues you have.
Richard Renson
Richard Renson
16:54 10 Dec 18
Great, helpful IT Kings and Queens
Andrew Worth
Andrew Worth
12:37 30 Aug 18
fine bunch
Colin Warner
Colin Warner
08:46 06 Dec 17
Excellent managed service provider.
Selom B
Selom B
11:58 10 Dec 16
First Class!! Responsive, knowledgeable, professional and very easy to work with - Ramsac have been a fantastic strategic IT partner for the last few years and I'm sure will continue to be for many years going forward. I would highly recommend them!
Ian Windle - Inspiring Leadership
Ian Windle - Inspiring Leadership
08:53 04 Jul 16
Great IT business, with a powerful management team. Could not recommend them more highly.
Patrick O'Luanaigh
Patrick O'Luanaigh
10:55 01 Jul 16
A truly fantastic IT support company - I can't speak highly enough about them.
Sarah Whitemore
Sarah Whitemore
11:59 20 Jun 16
I have known Dan May and Ramsac for 5 or 6 years now. Dan is such a great guy and really helpful with strategic advice and input on all things IT. He's so approachable and doesn't baffle you with IT jargon. If you are looking to outsource your IT or you have a problem you need help with Dan is definitely the one to ask.
Jonathan Richards
Jonathan Richards
12:14 31 May 16
I've worked with Ramsac for many years and whole heartedly recommend their services. They are always professional, approachable and have the rare skill of making IT understandable. Their can do attitude leaves you feeling that you are in safe hands.
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