Covid-19 support: We're business as usual at ramsac. Please get in touch to find out how we can support your business or check out our resources. Covid-19 resources.
Covid-19 support: We're business as usual at ramsac. Please get in touch to find out how we can support your business or check out our resources. Covid-19 resources.
totalIT from ramsac is a complete, fully managed IT service that manages all your IT needs, allowing you to focus on what matters: your business.
totalIT is your IT department; outsourced.
In our changing world where cyber threats emerge daily, regulations change constantly and technology becomes ever more complex, IT needs careful planning and execution.
ramsac focuses on providing strategically and flexibly planned IT management that solves problems before they even become issues, all with a jargon-free, personable approach.
We increase your operational efficiency with day-to-day IT management and fast, professional technical support, freeing up your team to focus on what they need to do, with the IT tools they need.
totalIT is proactive. Our experts will highlight, mitigate and manage risks, they’ll respond quickly when you have a technical issue or question, they’ll monitor everything 24/7 to prevent problems from escalating, they’ll manage your procurement, plan your projects and provide hands on IT assistance on site, all with clear cut communication throughout.
With totalIT, your businesses IT is covered, all day, every day.
Our unlimited remote support means that, regardless of where your team works, or the level of employee, they all get the same high level of support, 24/7, 365 days a year. Productivity isn’t impacted, as your staff get their problem solved, no matter the hour.
You don’t want your work to be compromised by IT issues. Our remote system monitoring looks at all your systems, proactively resolving potential issues.
Our IT administration completes regular maintenance tasks without you having to ask, reducing the amount of downtime and support requests you submit.
A member of our IT team will be assigned to your business and perform regularly scheduled site visits, spend time with your staff, and be on hand to manage callouts. They’ll be your face-to-face contact who can provide support to all staff.
totalIT isn’t just about problem resolution. We actively work to create a long-term plan for your IT. Alongside regular support, we assign a Solutions Architect to your business, who ensures your systems are up to date with industry changes, enhancing efficiency at every step.
Ramsac can also offer procurement and project management. Our expert procurement team source the right equipment at the right price to ensure you have the technology you need, when you need it. Our project management team liaise with the entire company to ensure all projects regardless of size and complexity complete on time and on budget.
totalIT provides you with easy to understand, IT support and strategy that pushes your business forward.
| Includes | Other Typical Fully Managed IT Solutions | totalIT |
|---|---|---|
| Remote tech support | 
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| Automated system monitoring |
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| New user & leaver processing |
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| Proactive issue resolution |
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| Planned IT roadmap | — |
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| Strategic IT planning | — |
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| 24/7 cover | — |
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| Onsite assistance | — |
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| Industry leading compliance | — |
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“It was really clear about 2 minutes into our first meeting with ramsac, we knew they were the right supplier for us. It wasn’t even a question.”
Elaine Graham-LeighFinance and IT Administrator at The Nuffield Foundation.
“Since moving to ramsac we benefit from the much wider knowledge base which is now available to us, increased support, strategic development, reduction of risk and some new friends! We would certainly recommend ramsac to other organisations.”
Ben WallerOperations Director at Stagestruck
"ramsac’s totalIT package not only gives us the peace of mind of having a highly responsive and experienced helpdesk but, even more importantly, they continually monitor our network and proactively show us ways to improve both our security and efficiency."
Paul LantsburyCOO/CFO, Be the Business
"totalIT as a complete holistic solution - we really did feel that it was the right thing for us in terms of knowing that our network was in very safe hands."
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"We could not pick out one member of staff as the culture at ramsac is so strong that everyone we have met has been extraordinary. Something we have found particularly helpful has been the very human response to any problems we have presented and clear explanations about what is required to address the issue."
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“Since moving to ramsac we benefit from the much wider knowledge base which is now available to us, increased support, strategic development, reduction of risk and some new friends! We would certainly recommend ramsac to other organisations.”
Learn MoreIf you’re unsure as to what IT solution your company needs, get in contact, and one of our senior team will be in contact to provide you with an unbiased approach to your business, it’s needs now and in the future.
