Our totalIT package is much more than an IT support contract, it’s a promise to simplify your IT management with a strategic, passionate, and service-driven approach.
totalIT is a complete IT department. Our fully managed IT service takes care of everything from supporting end users 24/7 with any IT question, to around the clock system monitoring, remote IT administration, server management, system updates, security maintenance, and management of licences, renewals and subscriptions. With managed IT from ramsac, you’ll also benefit from onsite time with a dedicated IT manager and strategic input from one of our specialist Solutions Architects.
totalIT is a strategic, proactive people driven service that allows you to completely outsource the IT function, for a fixed monthly fee.
totalIT from ramsac
Your whole team can access unlimited IT support from highly trained, experienced IT professionals. You can immediately access the precise service or area of expertise you need, exactly when you need it.
Whether you prefer to communicate via phone, email or our web portal, you can easily connect with our team of expert IT consultants remotely to resolve issues quickly and without fuss.
Used to identify and prioritise areas that need attention and improvement, our comprehensive IT health check will help keep your system in great shape.
Focusing on the security, resilience, suitability, availability, and speed of all elements, we will provide a list of key recommendations for IT improvements and developments. This will become the starting point and basis of your IT roadmap.
totalIT includes 24-hour monitoring of and reporting on critical systems as standard, so you’ll be assured that your network and all your machines are secured, backed up, and up to date. This minimises the risk of data loss or system downtime, allowing your business to keep its focus on operational success without the anxiety of losing valuable time on server failures.
In addition, we will spend time working remotely each month, to manage, patch and update your network, oversee backups, security, virus protection and ensure that the IT machine remains well oiled, so it never lets you down.
Enjoy face-to-face contact with an IT professional who understands your company, staff, and network requirements. Your dedicated IT expert performs scheduled site-visits and call-outs, with no unexpected costs, and provides a friendly, reliable, and complete service for your organisation.
For scalable IT solutions, we will produce and manage an IT ‘road map’ that ensures that your IT evolves just as quickly as your business does. Fully managing your IT estate, we can help you navigate the future of your IT by ensuring that you make informed decisions and plan ahead.
Keep up to date with changes in the technological landscape and enjoy unlimited strategic support and advice on products and services with a totalIT solution. By choosing our totalIT fully managed IT service, your organisation gains its own technical relationship manager who’ll be on-hand to provide strategic input, project support, and budget advice when you need it.
Whether you’re planning on a complete IT overhaul or simply need ongoing strategic advice to keep you on-track, with totalIT you’ll have the support of a team of independent technical experts that’ll help you to make the right decision.
totalIT is much more than just an IT support contract. It’s complete IT management. Learn more in our free brochure.
“It was only since we started working with ramsac that we’ve realised how lacking our previous provider was. ramsac’s Total IT package not only gives us the peace of mind of having a highly responsive and experienced helpdesk but, even more importantly, they continually monitor our network and proactively show us ways to improve both our security and efficiency. They also explain IT issues in everyday language so I actually understand what needs to be done without needing to be an IT expert!”
Paul Lantsbury, COO/CFO, Be the Business
"totalIT as a complete holistic solution - we really did feel that it was the right thing for us in terms of knowing that our network was in very safe hands."See the video case study
"We could not pick out one member of staff as the culture at ramsac is so strong that everyone we have met has been extraordinary. Something we have found particularly helpful has been the very human response to any problems we have presented and clear explanations about what is required to address the issue."See the video case study
“Since moving to ramsac we benefit from the much wider knowledge base which is now available to us, increased support, strategic development, reduction of risk and some new friends! We would certainly recommend ramsac to other organisations.”Read the case study