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COVID-19 Update: Despite Covid-19 it is very much business as usual at ramsac. Our team are working remotely to continue to deliver the industry leading IT support and project work you expect from us. Please get in touch to find out how we can support your business or check out our Covid-19 resources.

GDPR IT Support

GDPR stands for General Data Protection Regulation, which came into effect in the UK from May 2018 (and Brexit will have no effect on this). It replaced the existing UK Data Protection Act 1998.

GDPR has changed the way all UK companies store and manage their business and personal data including employee data with the intent of strengthening and unifying data protection for all individuals. It gives people more control over how their personal data is used, and it provides businesses with a simpler, clearer legal environment in which to operate.

The Information Commissioners office (ICO) now has the ability to issue much larger fines for data breaches and non-compliance than under the DPA which is spurring many companies into action. But we believe GDPR should be seen as a great opportunity to get your organisations data and processes in order by following best practice.

GDPR

Complying with GDPR

Organisations need to start by understanding their own data – what data they have, how they are storing it, how they use the data, and why they are keeping it and in turn carry out a risk assessment on that data. Data includes information you hold about your staff, your clients or service users and potentially, data that you might store on behalf of clients through services that you provide to them. Once this review is complete, you should update your internal information security policies to ensure you are taking appropriate steps to protect the information, and are using it in a way that wouldn’t be a surprise to the individuals concerned.

Get your IT rated in 5 minutes

This bespoke IT audit is reviewed by one of our expert team and helps you understand vulnerabilities in your current cybersecurity setup, with actionable tips on how to resolve them

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GDPR & Data Breaches

It is important to remember however, that GDPR is not just about making sure you’re only storing information legitimately, it’s also about ensuring that data you hold is properly protected. The ICO is unlikely to be issuing fines to SMEs that have sent an email to someone that believes they have opted out of a mailing list, but they are issuing fines to organisations that lose data in a data breach.

Our GDPR IT Support Services

GDPR compliance should be considered in the context of IT security and Cyber Essentials. Our experts are on hand to help you understand the practical steps you should take to ensure you are well protected. Our GDPR IT support services can include:

Cyber Essentials Certification

Cyber Essentials is a Government-backed scheme created to guide businesses on how to best protect themselves against ongoing cyber threats. The objective of Cyber Essentials is to verify that your business has implemented the necessary security controls required by the scheme to protect your business against common and sophisticated forms of cyber-attacks. Two levels of certification can be achieved – Level 1 and Level 2.

Download Our Cyber Essentials PDF

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Training

Technology is important, but a human firewall is also an integral part of your organisation’s IT security. If your employees haven’t had the appropriate training, you are leaving your organisation vulnerable to data breaches. At ramsac, we offer comprehensive training to all levels of your business. Training is interactive and includes board level briefings, end user training workshops and online learning portals.

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Audits

We can provide a comprehensive audit of your organisation’s current IT, looking where there are opportunities for improvement as well as highlighting any vulnerabilities. An audit will identify key risk areas and review hardware, virus protection, anti-malware protection, external connections and more. We analyse your processes, infrastructure and communication with staff to provide you with a list of actions.

IT Support Services

Advice & Ongoing Support

We work closely with you to help answer any questions you have surrounding your organisation’s GDPR compliance and data security. We will be there to offer ongoing support as your organisation develops over time. Working in partnership with you, you’ll have instant access to a UK based technical advisor, not a team of call handlers or contractors.

Read Our IT Support Case Studies

Guy Fisher, Managing Principal, Shipleys LLP

“We trust ramsac as our IT partner, they offer a well-targeted and cost effective alternative to a big in-house team and we would recommend them to any small business with similar IT needs to us.”

Read the case study

Jan Lloyd, Chief Executive, CGMA

“We can be confident that should an issue arise it will be identified and dealt with swiftly, quite often without our prior knowledge, by an expert who knows exactly what we have, how it works and how to resolve it with minimum or no impact on the business.”

Read the case study

Leána Dos Santos Group Systems & Communications Manager at Element Powe

“ramsac has provided us with full IT support over the past few years and we have come to rely on them heavily for the smooth running of our IT environment. They really have taken the stress out of IT for us with their proactive rather than reactive approach”.

Read the case study

How can we help you?

We’d love to talk to you about your specific IT needs, and we’d be happy to offer a no obligation assessment of your current IT set up. Whether you are at a point of organisational change, unsure about security, or just want to sanity check your current IT arrangements, we’re here to help.

Get in touch
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GBH Law
GBH Law
11:29 22 May 20
Changing IT support providers, like changing lawyers, is not a decision any business takes lightly or frequently. The decision is fraught with numerous questions such as whether the new team will understand my business needs, will it cause teething problems, and more importantly, will the reality match the sales pitch! We took that decision to move to Ramsac in January after ten years with another provider and we have not regretted that choice for a moment. Ramsac are simply great! From the get go we have been very well supported from the front line very helpful telephone support team right up to our relationship manager. We feel that the Ramsac team are very much an integral part of us . What however has driven us to write this review is the fabulous support we have received following a cyber attack this week. Something no business wants to happen but is increasingly a sad factor of modern cyber life. The Ramsac cyber support team were superb and really gave us first class support and guidance through what was frankly a horrible experience. Thank you Dan! Denise Herrington
The HR Services Partnership
The HR Services Partnership
17:59 16 Jan 20
We have worked with Ramsac since 2015. They offer a truly winning formula. We have been delighted by their support at all three levels: our network consultant (Colin) understands our set up and is great when we need to upgrade our infrastructure; we have ready access to our account manager who has been great with supporting our growth; and the helpdesk is always so patient for the day-to-day glitches. Very professional and supportive – thank you team ramsac!
Zoe Brooks
Zoe Brooks
13:02 16 Jan 20
Sam on the support desk is extremely knowledgeable and helpful. Every time I have rung with an issue and she has helped the problem has always been rectified smoothly and quickly!
Sarah-Jane Calloway
Sarah-Jane Calloway
16:02 06 Jan 20
Ed spent two days with us following an office reshuffle. He worked to a very high standard and was very helpful, courteous and happy to sort out anything we asked of him!
Luke Hoey
Luke Hoey
14:20 07 Nov 19
Always very helpful and will work hard to resolve any issues you have.
Richard Renson
Richard Renson
16:54 10 Dec 18
Great, helpful IT Kings and Queens
Andrew Worth
Andrew Worth
12:37 30 Aug 18
fine bunch
Colin Warner
Colin Warner
08:46 06 Dec 17
Excellent managed service provider.
Selom B
Selom B
11:58 10 Dec 16
First Class!! Responsive, knowledgeable, professional and very easy to work with - Ramsac have been a fantastic strategic IT partner for the last few years and I'm sure will continue to be for many years going forward. I would highly recommend them!
Ian Windle - Inspiring Leadership
Ian Windle - Inspiring Leadership
08:53 04 Jul 16
Great IT business, with a powerful management team. Could not recommend them more highly.
Patrick O'Luanaigh
Patrick O'Luanaigh
10:55 01 Jul 16
A truly fantastic IT support company - I can't speak highly enough about them.
Sarah Whitemore
Sarah Whitemore
11:59 20 Jun 16
I have known Dan May and Ramsac for 5 or 6 years now. Dan is such a great guy and really helpful with strategic advice and input on all things IT. He's so approachable and doesn't baffle you with IT jargon. If you are looking to outsource your IT or you have a problem you need help with Dan is definitely the one to ask.
Jonathan Richards
Jonathan Richards
12:14 31 May 16
I've worked with Ramsac for many years and whole heartedly recommend their services. They are always professional, approachable and have the rare skill of making IT understandable. Their can do attitude leaves you feeling that you are in safe hands.
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