COVID-19 Update: Despite Covid-19 it is very much business as usual at ramsac. Our team are working remotely to continue to deliver the industry leading IT support and project work you expect from us. Please get in touch to find out how we can support your business or check out our Covid-19 resources.
An in-depth IT audit can help you identify areas working well as well as highlight critical areas for improvement within your organisation. If you want to see where your vulnerabilities are, an IT audit is the perfect starting point. After all, it’s better to confront potential weaknesses now than deal with the consequences later.
ramsac’s free IT audit is one of the most thorough, in-depth IT audits around. From backups to business continuity, server access to staff training. We review your processes, infrastructure and communication with staff to provide you a report that allows you to take further action.
Do you know how effective your back up process is? Though you may have already invested in a robust backup process, you need to make sure the process is being frequently tested. You need to make sure the optimal processes are in place for tape backups and cloud backups.
Are your critical pieces of hardware protected? From being very expensive to being hard to configure, you want to make sure your network parts are protected. By having your hardware protected, you can rest assured your staff can continue to work as they should with minimal interruption.
Do you know if you have the correct licences in order? From Microsoft products to a multitude of other business applications, it can be hard to know if you are over or under-licenced. It is a good idea to have a member of staff tracking expiry dates to make sure all licences are up to date.
Networks should be checked and assessed regularly to highlight any potential risks. This could include anything from backup failure to spikes in disk space. By monitoring your network and setting up alerts, you can prevent a small problem from becoming a much more critical problem.
Are your systems all up to date? Systems updates are crucial to making sure your computers remain protected against new vulnerabilities and threats. There should be someone monitoring both servers and user devices to ensure they are up to date and are regularly being updated.
Do you have a handle on who has access to what within your company? Are passwords weak? Good access control is critical to maintaining strong IT security. Key considerations should include who has admin access to servers, password strength. how often passwords are changed and what the processes are when staff leave.
There’s no point in investing all your money in the best IT security and technology if your staff aren’t aware of the threats. IT security should be 50% infrastructure and 50% user training. This training should be consistent and up to date to make sure staff are aware of the latest threats and best practice.
Are you frequently testing your business continuity plan? To make sure your business continuity plan remains effective for responding to a companywide interruption, it needs frequent testing.Chances are, you’ll find missing areas as well as some that need updating (new staff contact details, new suppliers etc).
Lastly, are there any single points of failure within your business? This could include having one point of contact with all the IT knowledge or simply having one internet provider.Consider how this could be improved and how you can eliminate these single points of failure.
When you request an IT audit from us, one of the team will be in touch to discuss your current IT structure. Once we have a better understanding of your business, we will then perform our free IT audit for qualifying organisations. Unlike other IT audits, our audit is extremely thorough. It covers key risk areas and allows us to review multiple processes of which many are covered above.
Once we have completed your IT audit, we will provide you with a written report grading individual processes with a traffic light colour coding system. Red indicates the highest priority for addressing, green for lower priority considerations.
Organisations depend on the smooth running of their IT, so make sure you take these 10 questions into consideration. Learn more in our free guide.