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COVID-19 Update: Despite Covid-19 it is very much business as usual at ramsac. Our team are working remotely to continue to deliver the industry leading IT support and project work you expect from us. Please get in touch to find out how we can support your business or check out our Covid-19 resources.

Resources

Our range of helpful guides on everything from keeping your organisation’s data safe to upgrading to Office 365.

totalIT and IT services

totalIT

Our totalIT package is designed to give you peace of mind, with the knowledge that your IT is in safe hands. It’s the perfect solution for businesses with no in-house IT resource. ramsac will become your part time IT department.

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it healthcheck

The essential IT health check

The 10 killer questions you should be asking about your IT

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totaltelecoms from ramsac

Corporate style telecoms, with a single phone number that follows you wherever you work, with low set up costs and a simple ‘cost per user per month’ including handsets, lines and minutes.

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Remote Meeting Solutions

We’ve looked at various scenarios where a user will need the right tool for the job, from home workers to office teams, and considered the costs associated with making sure everyone is set up for efficient and stress free communication and collaboration.

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Transforming Trusts and Charities

At ramsac we provide IT support and management services to Trusts & Foundations of all sizes across the UK. This is a copy of our guide on IT for Trusts and Charitable Foundations

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Tech as a Service

Tech-as-a-Service helps organisations to stay up to date and adaptable in the forever changing climate organisations face.

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Receive our FREE human reviewed IT health assessment

This short survey can be completed by anyone in your organisation that has a responsibility for IT - you don't need to be a techie. It takes you through some key questions around IT practices which will help us to provide a report about your overall IT estate.

Start

Office 365

SharePoint - Office 365

SharePoint is used to create shared workspaces, shared file storage platforms and internal websites (or intranets) it provides enhanced collaboration and sharing of files and information beyond a traditional shared network drive.

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Introduction to Office 365

In this short white paper, we layout the core benefits of Office 365, and address some of the questions you might have if you’re considering migrating.

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How to plan for successful Office 365 Deployment

In this brochure, we explain the steps to having a successful move from traditional services to using Office 365. This guide provides information on the use of Office 365 and how to utilise the tools that come with it.

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Office 365 Backup factsheet

The cloud still poses security risks for users, as viruses, ransomeware, and other data breech risks are still a threat.

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Teams - Office 365

Teams act as a collaborative workspace that combines features of SharePoint, OneDrive, and many other cloud applications, into one central location, and brings groups of users together into dedicated workspaces where they can chat, have video calls and collaborate on documents simultaneously.

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Cybersecurity

Cybersecurity questions for the board

Cybersecurity is often described as the biggest threat to modern business. Answering these 9 questions will help you reduce your organisation's cybersecurity vulnerabilities

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8 reasons for cyber essentials

We explain what Cyber Essentials is and give 8 compelling reasons as to why your organisation should be doing it.

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Malicious email guide

Cyber attacks come in many forms, but one of the most popular is malicious emails, also known as phishing or whaling. Spotting a malicious email is an important skill to master because phishing accounts for 90% of data breaches. We have created this guide to help you identify malicious emails when you receive them.

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Action plan: What to do in the event of a cybersecurity breach

We are inundated with information on how to prevent becoming the victim of a cybercrime, however, chances are now high that most organisations will fall victim to an attack sooner or later. So what happens next? We have compiled an action plan of what to do, should you be the victim of an attack.

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Cybersecurity the basics

Cyber security concerns every organisation, whether large, small or giant multinational. The risks and penalties of security breaches are swiftly rising – it is imperative that your company has a robust strategy in place to keep it protected against these modern threats.

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Cybersecurity awareness training

This cybersecurity awareness training solution provides the best, most effective content in the industry using modern, engaging and humorous training videos

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phishing-awareness

Phishing Awareness

The key to protecting your data is ensuring that your staff know how to spot a fraudulent email and how to keep your business safe. Read more with our factsheet.

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cybersecurity 10 tips thumbnail

10 tips for better cybersecurity

We have put together our 10 top tips for better cybersecurity. This starts with employee training and planning how to react to a breach to minimise the risk of a cyber-attack.

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cybersecurity testing thumbnail

Cybersecurity Testing - Brochure

Testing your defences is important for any organisation. We’ve compiled three experiments that you can run on your co-workers to help highlight some of the common ways scammers can try to take advantage of your colleagues, exposing your company to risk.

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Cyber Essentials Factsheet

A short guide to help you understand, what Cyber Essentials is, what's involved in the accreditation and the benefits of becoming certified.

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Sophos Intercept X factsheet

Intercept X is the latest “next generation” virus protection providing organisations with greater security and peace of mind. Intercept X has been developed by Sophos as an enhancement to their advanced anti-virus solution.

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ramsac

Events and Training Programme 2020

At ramsac we run a wide range of training courses and events to meet the needs of individuals working in business, not for profit and education organisations, to improve their knowledge and expertise on a variety of subjects. This document contains all our events and training courses for 2020

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ramsac culture book - volume 3

Our culture book will tell you all need to know about life at ramsac

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How can we help you?

We’d love to talk to you about your specific IT needs, and we’d be happy to offer a no obligation assessment of your current IT set up. Whether you are at a point of organisational change, unsure about security, or just want to sanity check your current IT arrangements, we’re here to help.

Get in touch
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GBH Law
GBH Law
11:29 22 May 20
Changing IT support providers, like changing lawyers, is not a decision any business takes lightly or frequently. The decision is fraught with numerous questions such as whether the new team will understand my business needs, will it cause teething problems, and more importantly, will the reality match the sales pitch! We took that decision to move to Ramsac in January after ten years with another provider and we have not regretted that choice for a moment. Ramsac are simply great! From the get go we have been very well supported from the front line very helpful telephone support team right up to our relationship manager. We feel that the Ramsac team are very much an integral part of us . What however has driven us to write this review is the fabulous support we have received following a cyber attack this week. Something no business wants to happen but is increasingly a sad factor of modern cyber life. The Ramsac cyber support team were superb and really gave us first class support and guidance through what was frankly a horrible experience. Thank you Dan! Denise Herrington
The HR Services Partnership
The HR Services Partnership
17:59 16 Jan 20
We have worked with Ramsac since 2015. They offer a truly winning formula. We have been delighted by their support at all three levels: our network consultant (Colin) understands our set up and is great when we need to upgrade our infrastructure; we have ready access to our account manager who has been great with supporting our growth; and the helpdesk is always so patient for the day-to-day glitches. Very professional and supportive – thank you team ramsac!
Zoe Brooks
Zoe Brooks
13:02 16 Jan 20
Sam on the support desk is extremely knowledgeable and helpful. Every time I have rung with an issue and she has helped the problem has always been rectified smoothly and quickly!
Sarah-Jane Calloway
Sarah-Jane Calloway
16:02 06 Jan 20
Ed spent two days with us following an office reshuffle. He worked to a very high standard and was very helpful, courteous and happy to sort out anything we asked of him!
Luke Hoey
Luke Hoey
14:20 07 Nov 19
Always very helpful and will work hard to resolve any issues you have.
Richard Renson
Richard Renson
16:54 10 Dec 18
Great, helpful IT Kings and Queens
Andrew Worth
Andrew Worth
12:37 30 Aug 18
fine bunch
Colin Warner
Colin Warner
08:46 06 Dec 17
Excellent managed service provider.
Selom B
Selom B
11:58 10 Dec 16
First Class!! Responsive, knowledgeable, professional and very easy to work with - Ramsac have been a fantastic strategic IT partner for the last few years and I'm sure will continue to be for many years going forward. I would highly recommend them!
Ian Windle - Inspiring Leadership
Ian Windle - Inspiring Leadership
08:53 04 Jul 16
Great IT business, with a powerful management team. Could not recommend them more highly.
Patrick O'Luanaigh
Patrick O'Luanaigh
10:55 01 Jul 16
A truly fantastic IT support company - I can't speak highly enough about them.
Sarah Whitemore
Sarah Whitemore
11:59 20 Jun 16
I have known Dan May and Ramsac for 5 or 6 years now. Dan is such a great guy and really helpful with strategic advice and input on all things IT. He's so approachable and doesn't baffle you with IT jargon. If you are looking to outsource your IT or you have a problem you need help with Dan is definitely the one to ask.
Jonathan Richards
Jonathan Richards
12:14 31 May 16
I've worked with Ramsac for many years and whole heartedly recommend their services. They are always professional, approachable and have the rare skill of making IT understandable. Their can do attitude leaves you feeling that you are in safe hands.
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