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Remote Working: Cyber Security Concerns


Every three seconds somebody sufferidentify theft online. With the whole of the UK being put in lockdown since March, businesses have adapted to a new way of life, which includes working from homeEducating your employees on how to protect themselves and your business from a cyber-attack is extremely valuable and more relevant than ever.  

According to a new report, cybersecurity firm Malwarebytes claims 20% of businesses have suffered a breach due to the actions of a remote worker since lockdown was introduced. 

Remote Worker Security 

Pay for anti-virus protection 

The number one thing you need in place is good ant-virus software. As businesses deployed rapid home working many relied on staff using their own equipment but didn’t necessarily ensure the level and quality of virus protection on those machines. There are free anti-virus products available but as with so many other things, you get what you pay for.  

Always Use VPN 

Ensuring you are connected to a VPN (virtual private network) rather than public Wi-Fi is an important security consideration when working remotely. A VPN helps by improving your online privacy, as it encrypts all your internet traffic so that it is unreadable to anyone who attempts to intercept it. There is however a risk here if you install VPN software on unclean or unprotected devices, as the VPN creates a tunnel between the two endpoints and that tunnel can and will carry infections where they’re present. 

Read more on the dangers of public WiFi here.  

Do Not Share Sensitive Information Through Email 

When you are working from home, it is important not to let your security measures slip. For example, if you cannot get into your remote access and you need a password desperately, do not be tempted to ask one of your colleagues or send any emails yourself containing passwords. Emails are not encrypted but rather are transmitted in clear form. You could easily send an email to the wrong person, even accidentally, or it could get in the hands of the wrong person. Be sure not to risk the security of passwords and never send sensitive information over email.  

Install Updates Regularly  

In many cases, you can set updates to run automatically, often while you are sleeping, so you do not have to worry about downtime. This is important to do because updates can improve the stability of your software and get rid of outdated features, which reduce the vulnerability of your PC catching a virus.  

Set Up Two-Factor Authentication  

By setting up two up two-factor authentication, you can guarantee additional security on all your devices and accounts, this can prevent any potential targeted hackings. Two-factor authentication means when you log into your app or account, a code will be sent to your choice of source (either via text, phone, or email) and you will have to enter this code at log in. This is as great way to repel hackers away and keeping your accounts safe.  

Don’t Let Anyone See Your Screen  

During online meetings, using the ‘screenshare’ function is quite common. Although this tool is very useful for remote meetings, it can also have a detrimental effect on your security. It is easy to have windows left open and before you know it everyone can see. At first, it can seem a little uncomfortable or funny to accidentally reveal harmless information. Yet, it can be a massive privacy issue and put your company at risk.  

On the other hand, when working from home you should also be mindful of those around you and those who might be able to see your screen. You might, for example, have other people working in your house, or perhaps you live with friends and they have guests over. You should always be mindful about what you leave open on your screen for others to see – it pays to be overly cautious.   

Create a Safe Working Environment 

By choosing a dedicated area at home to work from you can help yourself avoid distractionsmistakes, and accidents. These could have a detrimental effect on your cybersecurity, by staying organised and alert, ensuring no one else in your home has access to your PC (locking it when you leave it). Through the response steps above, you can ensure you’re working hard to avoid a cyber-attack while working remotely. 

Check out our human firewall safety guide for more.   

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11:29 22 May 20
Changing IT support providers, like changing lawyers, is not a decision any business takes lightly or frequently. The decision is fraught with numerous questions such as whether the new team will understand my business needs, will it cause teething problems, and more importantly, will the reality match the sales pitch! We took that decision to move to Ramsac in January after ten years with another provider and we have not regretted that choice for a moment. Ramsac are simply great! From the get go we have been very well supported from the front line very helpful telephone support team right up to our relationship manager. We feel that the Ramsac team are very much an integral part of us . What however has driven us to write this review is the fabulous support we have received following a cyber attack this week. Something no business wants to happen but is increasingly a sad factor of modern cyber life. The Ramsac cyber support team were superb and really gave us first class support and guidance through what was frankly a horrible experience. Thank you Dan! Denise Herrington
The HR Services Partnership
The HR Services Partnership
17:59 16 Jan 20
We have worked with Ramsac since 2015. They offer a truly winning formula. We have been delighted by their support at all three levels: our network consultant (Colin) understands our set up and is great when we need to upgrade our infrastructure; we have ready access to our account manager who has been great with supporting our growth; and the helpdesk is always so patient for the day-to-day glitches. Very professional and supportive – thank you team ramsac!
Zoe Brooks
Zoe Brooks
13:02 16 Jan 20
Sam on the support desk is extremely knowledgeable and helpful. Every time I have rung with an issue and she has helped the problem has always been rectified smoothly and quickly!
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Sarah-Jane Calloway
16:02 06 Jan 20
Ed spent two days with us following an office reshuffle. He worked to a very high standard and was very helpful, courteous and happy to sort out anything we asked of him!
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Great, helpful IT Kings and Queens
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12:37 30 Aug 18
fine bunch
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Excellent managed service provider.
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Selom B
11:58 10 Dec 16
First Class!! Responsive, knowledgeable, professional and very easy to work with - Ramsac have been a fantastic strategic IT partner for the last few years and I'm sure will continue to be for many years going forward. I would highly recommend them!
Ian Windle - Inspiring Leadership
Ian Windle - Inspiring Leadership
08:53 04 Jul 16
Great IT business, with a powerful management team. Could not recommend them more highly.
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Patrick O'Luanaigh
10:55 01 Jul 16
A truly fantastic IT support company - I can't speak highly enough about them.
Sarah Whitemore
Sarah Whitemore
11:59 20 Jun 16
I have known Dan May and Ramsac for 5 or 6 years now. Dan is such a great guy and really helpful with strategic advice and input on all things IT. He's so approachable and doesn't baffle you with IT jargon. If you are looking to outsource your IT or you have a problem you need help with Dan is definitely the one to ask.
Jonathan Richards
Jonathan Richards
12:14 31 May 16
I've worked with Ramsac for many years and whole heartedly recommend their services. They are always professional, approachable and have the rare skill of making IT understandable. Their can do attitude leaves you feeling that you are in safe hands.
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